Channel Community Care Ltd

Ingles Manor, Castle Hill Avenue, Folkestone CT20 2RD
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7.8 1 Review
  • Channel Community Care Ltd, Folkestone
Channel Community Care offers high-quality home care to people living in Folkestone and the surrounding area.

Carers support clients with daily living tasks while upholding the highest standards of care. All staff members are fully trained and continue to develop their skills through ongoing professional development and recognised Health and Social Care qualifications.

Carers are committed to treating every client with dignity and respect, providing reassurance that clients are always in safe hands.
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Care Provided by Channel Community Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

1 Hour £30.00
3/4 Hour £26.00
1/2 Hour £24.00

These prices are only a guideline, please contact Channel Community Care Ltd to find out the exact price for your requirements.

Contact Channel Community Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Channel Community Care Ltd to get a personalised quote.

Good to Know

Owner

  • Channel Community Care Ltd
  • Privately Owned

Person in Charge

  • Jo Doyle (Manager)

Channel Community Care Ltd Reviews (1)

7.8

Channel Community Care Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Channel Community Care Ltd has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Channel Community Care Ltd
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Total of 1, showing 1-1
Review from Nigel B (Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the service, very reliable. Management superb, Highly recommended. Suggest you meet..


Prepare meals and do batch cooking, clean the flat.


Can't write as I'm disabled and live alone.

Reply from Jo Doyle, Registered Manager at Channel Community Care LtdThank you for your kind words its much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Channel Community Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Channel Community Care Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Channel Community Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Channel Community Care Ltd

What Type of Services does Channel Community Care Ltd offer?

Channel Community Care Ltd offers Home Care.

How many Carers does Channel Community Care Ltd employ?

Channel Community Care Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Channel Community Care Ltd to verify any information. View our terms and conditions. Channel Community Care Ltd has an Enhanced Service - more info.