Blue Swan Health Care

The Old School, High Street, Gainsborough DN21 5JZ
Review Us
8.6 3 Reviews
  • Blue Swan Health Care, Gainsborough
Blue Swan Health Care bespoke home care services are designed to assist and support you in your home so that you can live your life with dignity and independence. Blue Swan Health Care values the unique qualities of each client and seeing the whole person, not just a list of care needs.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £28

All fees are based on assessment and dependency needs.

These prices are only a guideline, please contact Blue Swan Health Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Blue Swan Health Care Ltd

Person in charge

  • Annalene Chipatiso (Manager)
8.6

Blue Swan Health Care has a Review Score of 8.6 (8.588) out of 10, based on 3 reviews in the last 2 years. Over all time Blue Swan Health Care has 3 reviews.

Overall Experience

  • 1
  • 2
  • 0
  • 0
  • 0

Date Published

3
1
3
3
0
Overall Experience  Overall Experience 5.0 out of 5

Care is for my bedridden mother who needs care during the night The carers are very special they treat her with extreme care and dignity. My mother has Parkinson's, Dementia and is a diabetic and is unable to feed her self the carers spend time with her and are very sympathetic towards her needs.
I would recommend them and they are very professional.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Blue Swan Health Care are very well organized and provide top quality care for my father. They have a care plan in place that is worked to meticulously. Nothing is too much trouble and we are regularly updated via email, text or messaged as to any concerns etc.
My mother actually suffered a heart attack
at home which she later passed away from, whilst a carer was visiting. Their response could not have been better and the family are comforted by the fact that the carer was there until and after we and the ambulance service arrived.

Reply from Annalene Chipatiso, Manager at Blue Swan Health Care

Thank you for taking the time to review our service, it is greatly appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We had the team from May to July 2024.
Always arrived on time with a smile.
Treated my husband with care, kindness and respect.
The manager was always on the end of a phone to sort out any problems which arose.
I even got a 3 hour sit down, which I had not had since January 2024
Thank you.

Reply from Annalene Chipatiso, Manager at Blue Swan Health Care

Thank you so much for taking the time to review our service, we wish you all the best for the future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.6 (8.588)

Overview of Review Score

The Review Score of 8.6 (8.588) out of 10 for Blue Swan Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for Blue Swan Health Care is calculated as follows: ( (10 Excellents x 5) + (7 Goods x 4) ) ÷ 17 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Swan Health Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (2)

Annalene

Annalene Chipatiso

Job Title: Registered Manager

Joined: 2021

With over 15 years of experience in the industry and various other leadership roles over the years, utilising my strong project management, marketing and communication skills, has enabled me to lead on the initial set-up, operational and compliance elements of a successful adult care service provider- Blue Swan Health Care Ltd, incorporating CQC guidelines and other regulatory legislation. We work to provide a person-centred care service in the community we serve and build relationships that enable us to deliver a care service second to none.

Catherine

Catherine Difison

Job Title: Care Assistant

Joined: 2024

Since joining the team at Blue Swan Catherine's passion and drive for high standards of care has been commended by our service users. Apart from delivering care, she is also part of the quality assurance team involved in training and ensuring that the highest standard of care is maintained.

Frequently Asked Questions about Blue Swan Health Care

What Type of Services does Blue Swan Health Care offer?

Blue Swan Health Care offers Home Care.

How many Carers does Blue Swan Health Care employ?

Blue Swan Health Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Swan Health Care to verify any information. View our terms and conditions. Blue Swan Health Care has an Enhanced Service - more info.