Helping Hands Home Care (Luton)

Millfield Green, Inspired Village, Burchmore House, Millfield Lane, Stanhope Way, Luton LU1 4AR
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7.7 1 Review
  • Helping Hands Home Care (Luton), Luton
Helping Hands Home Care (Luton) provides quality care and support in people's own homes.

Home care includes personal care (such as assistance showering, going to the toilet), help with daily chores such as preparing meals, shopping and complex care.

Trained staff give people the care they need with dignity and respect.

Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing

Other Care Provided

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £35.50

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Luton) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Joanne Forder (Manager)

Helping Hands Home Care (Luton) Reviews (1)

7.7

Helping Hands Home Care (Luton) has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Luton) has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service and my carer is always punctual, reliable, friendly and helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Helping Hands Home Care (Luton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Helping Hands Home Care (Luton) is calculated as follows: ( (5 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Luton) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Jo

Jo Forder

Job Title: Branch Care Manager

My role here is to ensure that the care we provide is to a high standard and to build positive relationships with our customers and their families. I have always worked in care throughout my whole working career in various roles, and making a difference to someone’s life, however small, inspires me.


I am married with two adult children and two cats. I enjoy going to the cinema, meals out, theatre and wandering around historic buildings.

Frequently Asked Questions about Helping Hands Home Care (Luton)

What Type of Services does Helping Hands Home Care (Luton) offer?

Helping Hands Home Care (Luton) offers Home Care.

How many Carers does Helping Hands Home Care (Luton) employ?

Helping Hands Home Care (Luton) employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Luton) to verify any information. View our terms and conditions. Helping Hands Home Care (Luton) has an Enhanced Service - more info.