Loading...

Helping Hands Home Care (Luton)

Millfield Green, Inspired Village, Burchmore House, Millfield Lane, Stanhope Way, Luton LU1 4AR
Helping Hands Home Care Logo
Helping Hands Home Care (Luton) logo
Helping Hands Home Care (Luton), Luton
Helping Hands Home Care (Luton), Luton
Helping Hands Home Care (Luton), Luton

Helping Hands Home Care (Luton) provides quality care and support in people's own homes.

Home care includes personal care (such as assistance showering, going to the toilet), help with daily chores such as preparing meals, shopping and complex care.

Trained staff give people the care they need with dignity and respect.

Care Provided by Helping Hands Home Care (Luton)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £37.10
  • Weekly Live-in Care Fees: from £1,900

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Luton) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Luton) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Joanne Forder (Manager)

Helping Hands Home Care (Luton) Reviews (4)

9.0

Helping Hands Home Care (Luton) has a Review Score of 9.0 (9.042) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Luton) has 4 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Helping Hands Home Care (Luton)
Loading...
Showing 4 reviews matching selected criteria
Review from S N (Daughter of Client) published on 19 December 2025 Submitted via Website
Overall Experience

My mum contracted Covid-19 during the pandemic which caused her to also get a minor stroke so unfortunately she can become forgetful at times. So at first i was worried that the domestic staff would not respect my mum, now that she will need extra assistance.

However, i did not need to worry because Lucy and the domestic team are so respectful, patient and understanding. They make things much easier by assisting my mum with her care needs.

They are genuinely some of the most nicest care professionals i have ever had the pleasure of meeting.

Thanks again Helping Hands

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Luton)
Thank you so much for taking the time to share your kind words. We are truly sorry to hear about the challenges your mum has faced following Covid-19 and her stroke, and we understand how important it is to feel confident that she is treated with respect, dignity and patience.

We are delighted to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Cali W (Daughter of Client) published on 6 November 2025 Submitted via Website
Overall Experience

Such a great team my father really bonded with his carer and I can't highly recommend Helping Hands enough from start to finish they treated us with care respect and understanding. Great communication also thanks for everything

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Luton)
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear that the communication from the team is great and they treat you all with care, respect and understanding.

It is also amazing to hear that your father has really bonded with his carer and you...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lorraine B (Daughter of Client) published on 31 October 2025 Submitted via Website
Overall Experience
Having met Jo (HELPING HANDS Luton branch manager ) while my father was in hospital while attending another patients family It was clear she was in a position to help .

After contacting head office we arranged a meet up at my parents to discuss their needs they have had 3/4 familiar carers now for 5 months all have been kind caring and reliable.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Luton)
Lorraine,
Thank you for taking the time to leave us a review, we really are very grateful.

It is great to hear that after meeting our manager Jo in the hospital, whilst attending to another patients family, you decided to contact our head office and arrange an assessment visit at your parents...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P H (Client / Service User) published on 27 March 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the service and my carer is always punctual, reliable, friendly and helpful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Luton).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Luton).

Meet the Team (1)

Jo Forder Job Title: Branch Care Manager
Jo Forder

My role here is to ensure that the care we provide is to a high standard and to build positive relationships with our customers and their families. I have always worked in care throughout my whole working career in various roles, and making a difference to someone’s life, however small, inspires me.

I am married with two adult children and two cats. I enjoy going to the cinema, meals out, theatre and wandering around historic buildings.

Frequently Asked Questions about Helping Hands Home Care (Luton)

How many Carers does Helping Hands Home Care (Luton) employ?

Helping Hands Home Care (Luton) employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Luton) to verify any information. View our terms and conditions. Helping Hands Home Care (Luton) has an Enhanced Service - more info.