Bridgewater Home Care (Sandwell)

202 Castlemill, Burnt Tree, Tipton DY4 7UF
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9.5 5 Reviews
  • Bridgewater Home Care (Sandwell), Tipton
Bridgewater Home Care (Sandwell) in Tipton, provides home care services to people requiring care and support in their own home.

Home care services include personal care such as assistance getting out of bed, showering or going to the toilet, to 24 hour care service.

Trained, compassionate staff are ready to give clients the care they want according to their care needs.

Staff treat home care clients with dignity and respect.
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Care Provided by Bridgewater Home Care (Sandwell)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Any queries regarding the price of a particular service contact either by phone or email, where you will be spoken to by one of our kind office staff

Good to Know

Person in Charge

  • Christopher Taylor (Director)

Bridgewater Home Care (Sandwell) Reviews (5)

9.5

Bridgewater Home Care (Sandwell) has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Bridgewater Home Care (Sandwell) has 5 reviews.

Overall Experience
  • 5
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Date Published
  • 5
  • 3
  • 5
  • 5
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Reviewer Connection to Bridgewater Home Care (Sandwell)
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Sharon B (Niece of Client) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were in desperate need of some help for my Aunt.
One of the managing directors and care manager were helpful right from my first call.
The care was arranged quickly and the care specialists are all wonderful.
Having on line access to the care plan is superb, enabling the family to see full updates
on her care.
The care manager, keeps us updated with any issues and always replies to any queries quickly. If she says she will call you back, she always does.
So glad we found this company for my Aunt and I would not hesitate to recommend them to anyone.
Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)
Thank you for your positive feedback, we really appreciate it. Achieving the best possible outcome for each individual client and their family is the most important thing to us. We will pass on your…read more
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Review from Matt M (Son of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The director, the care manager and the team are incredible at a time in our lives when we really need them. Looking after mum - they took everything we couldn't do as a family, and give her the best and happiest days possible. Nothing is too difficult for them and we couldn't feel more comfortable with
them looking after her. Mum wasn't sure at first, but soon changed her opinion after meeting the carers - it's given us so much more confidence knowing mum's well looked after
Reply from Sally Kelly, Brand Compliance Manager at Bridgewater Home Care (Sandwell)
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our whole team to know that weve been able to support your mum and your family during…read more
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Review from Sarah D (Daughter of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridgewater go above and beyond in their care. My parents have received amazing treatment and the family are kept informed at every stage. There are daily reports on how every interaction went which you can access at any time. Staff at every level are polite, friendly and caring not only to their clients
but to all the family. Any concerns or issues are reported to the family immediately so action can be taken. I can't recommend them highly enough.
Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)
Thank you for your kind words, I will pass them on to our amazing Care Specialists. Our Family, do everything possible to achieve the best outcome for each of our clients.Bridgewater Home CareSANDWELL…read more
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Review from Rachel S (Daughter of Client) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chris and Kane are an amazing team. They are kind, caring and will go out of their way to support my dad who has vascular dementia. They provide him with meals, medication and companionship on a daily basis. They take him shopping, to the pub, coffee shop, bowling, swimming and have built an amazing
relationship with him. They have taken the stress out of caring for a vulnerable parent, through their generosity of time and spirit. I fully recommend this company to anyone who is trying to navigate the care system in Sandwell because they are shining beacons in what can be a very dark journey.
Reply from Chris Taylor, Director at Bridgewater Home Care (Sandwell)
Thank you for trusting us to support you and your father, it's a responsibility that we don't take lightly. Bridgewater Home Care Sandwell Family.
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  • Treated with Dignity
  • Value for Money
Review from M V (Daughter of Client) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I appreciate the support given to my mom and myself as my own health declined emergency support was given when requested
The carer is warm and friendly and supports her where required she gets on with Mom and Mom feels comfortable around her. The quality of support is very important and not rushing
to get to the next visit.
Thank you to the Bridgwater team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Bridgewater Home Care (Sandwell) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bridgewater Home Care (Sandwell) is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridgewater Home Care (Sandwell) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (15)

Meet the Team (3)

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Chris Taylor

Job Title: Managing Director Joined: 2024

Chris is one of two Managing Directors of Bridgewater Home Care Sandwell.

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Kane Taylor

Job Title: Managing Director Joined: 2024

Kane is one of two Managing Directors of Bridgewater Home Care Sandwell.

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Sam Akhtar

Job Title: Registered Care Manager Joined: 2024

Sam is the Registered Care Manager at Bridgewater Home Care Sandwell.

Frequently Asked Questions about Bridgewater Home Care (Sandwell)

What Type of Services does Bridgewater Home Care (Sandwell) offer?

Bridgewater Home Care (Sandwell) offers Home Care.

How many Carers does Bridgewater Home Care (Sandwell) employ?

Bridgewater Home Care (Sandwell) employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bridgewater Home Care (Sandwell) to verify any information. View our terms and conditions. Bridgewater Home Care (Sandwell) has an Enhanced Service - more info.