Bright Idea Staffing Reviews (6)
9.5
Bright Idea Staffing has a Review Score of 9.5 (9.514) out of 10, based on 6 reviews in the last 2 years.
Over all time Bright Idea Staffing has 6 reviews.
Review from P S (Father of Client) published on 7 March 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care to my daughter is given in a caring and very professional manner.
The handling of my daughter is very difficult and takes a lot of patience and time.
The care given to her is never rushed and i can't fault the carers we have had here to help us.
I have had to contact them on a number of occasions
The handling of my daughter is very difficult and takes a lot of patience and time.
The care given to her is never rushed and i can't fault the carers we have had here to help us.
I have had to contact them on a number of occasions
to ask if they could come earlier or later than the agreed time and they have always tried there best to help us out.
Can't recommend this company enough they are fantastic.
Can't recommend this company enough they are fantastic.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Lydia G (Mother of Client) published on 7 February 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The lady who looks after my son is amazing and always goes above and beyond to ensure she provides the best care she can for my son. She also makes time for us if we can't do the days already arranged due to illness or something beyond our control and not being able to have the carer come over.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from V F (Mother of Client) published on 7 February 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the management and PA staff to be exceptional - very organised, kind, and professional. From the first phone call, to meeting the PA's, to the current routine being well established - we have worked together as a cohesive team. They have formed a fabulous relationship with my son, who
adores them. They actively help his development and learning as well as give him experiences in the community. I feel i can trust them with my precious child, whom they treat with great compassion, dignity, and affection.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Lisa C (Mother of Client) published on 7 February 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very caring people, always happy and friendly and if there is an issue then it's sorted very quickly. My son has a carer and he has become like family, he's so good with my boy and they have a real bond. When my son sees him he has so much joy on his face. Very trustworthy as well. We have been having
carers from July with Bright Idea Staffing and couldn't wish for better.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from Charlotte J (Mother of Client) published on 4 November 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience with Bright Idea Staffing is outstanding - the level of service all the staff provide is impeccable, from communication to the care they provide.
I couldn't recommend Bright Idea Staffing enough and thank you to the whole team for their ongoing help and support.
I couldn't recommend Bright Idea Staffing enough and thank you to the whole team for their ongoing help and support.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review from T S (Client) assisted by family/friend published on 4 November 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using Bright Idea Staffing for two months, I find them to be very helpful and goes the extra mile to ensure that I am as comfortable as possible. They help out around the house with things me and my pregnant wife find difficult. They have always been nice and understanding as I have a nervous
springer spaniel. I feel well cared for.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Current Review Score: 9.5 (9.514)
Overview of Review Score
The Review Score of 9.5 (9.514) out of 10 for Bright Idea Staffing is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Bright Idea Staffing is calculated as follows: ( (33 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.914
-
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bright Idea Staffing is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.