ExperCare Ltd

Holton House, Office 5, 50 Holton Road, Barry CF63 4HE
Review Us
9.7 7 Reviews
  • ExperCare Ltd, Barry

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £23
  • Weekly Live-in Care Fees: from £1100

These prices are only a guideline, please contact ExperCare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • ExperCare Ltd

Person in charge

  • Nathan Brewer-Magrin (Manager)
9.7

ExperCare Ltd has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years. Over all time ExperCare Ltd has 7 reviews.

Overall Experience

  • 7
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Overall Experience  Overall Experience 5.0 out of 5

My husband had to go into hospital for a major operation recently, he usually attends to all my needs, we decided that I would have to have assistance while he was in hospital, I was allocated care by ExperCare, the team have been fantastic nothing is too much trouble for any of the carers when they
come to see to my needs, I just don't know how I would have coped without them. I cannot thank them all enough.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was being discharged from the hospital, and it was recommended she went to a nursing home. Mum and the family wanted her to be home, but that could only happen with a very carefully thought-out, bespoke care package. The Manager from ExpertCare met the challenge with professionalism and friendship,
keeping me informed at every step. Because of him, mum is now home and is doing amazing because the care team are simply fantastic. I had no doubt that once home, she would become mum again and complete our family. Thank you does not come close to this company that goes way above and beyond to meet all your needs, whatever your situation. I am so grateful to them for their total support on this journey.

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Overall Experience  Overall Experience 5.0 out of 5

I don't know what I would have done without this care company. They have gone above and beyond keeping me up to date about my mum who had to be hospitalised due to an infection. I am 200 miles away and couldn't be there. The staff at this company are very caring and will really go out of their way to
make sure my mum is safe and happy. They always answer the phone even early hours to make sure I'm not worrying. Thank you to management and staff.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and lovely caring people. My mother had felt awkward about the prospect of having carer visits and resisted them for a long time. Just two weeks in, and she loves the visits, which are a highlight of her day. I'm reassured that she is getting those small helps and checks to keep her
in her healthiest, happiest state.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service from the start of my dad needing carers they are very helpful and give me advice when needed and communicate very well ensuring I am kept in the loop at all times. They are very prompt on times allocated to care for my dad.

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Overall Experience  Overall Experience 5.0 out of 5

A truly remarkable team of people. In my opinion, the care being provided is second to none. Nothing appears to be too much trouble for them. They are also very accommodating to the individual needs of their clients.

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Overall Experience  Overall Experience 5.0 out of 5

I recently returned to having full-time carers coming to my house to look after me during a very difficult, turbulent time in my life. From the moment Expercare walked through my door I knew I was in safe, friendly hands and that they would support me in being able to remain in my home with my pet.
The whole team are so very professional but friendly at the same time. My carers and the owner of the company have gone over and above to help me cope with the transition. They are responsive and reactive to any last-minute changes and I honestly cannot praise them high enough. Their standard of care and support is exemplary, they listen and make sure that your needs are met and that you feel safe. Thank you very much for looking after me (and the cat!)

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for ExperCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for ExperCare Ltd is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ExperCare Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about ExperCare Ltd

What Type of Services does ExperCare Ltd offer?

ExperCare Ltd offers Home Care.

How many Carers does ExperCare Ltd employ?

ExperCare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ExperCare Ltd to verify any information. View our terms and conditions. ExperCare Ltd has an Basic Service - more info.