Hearts to Care Ltd

Main Office, 97-101 Wilder Street, Bristol BS2 8QU
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8.3 2 Reviews
Hearts to care Ltd is a privately owned/run organisation dedicated to providing excellent care to individuals aged between 16 and 65 and 65+.

The team aim to make daily living manageable through supporting you or your loved one(s) with personal care tasks including but not limited to;
Washing/showering/bathing and dressing
Meal preparations
Medication administration
Shopping
Hospital appointments
Respite for carers

They support individuals living with;
Dementia
Physical disabilities
Mental health problems
Illnesses including end of life/palliative care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20

Please contact us directly for more information regarding our fees as they may differ depending on the level of care required.

These prices are only a guideline, please contact Hearts to Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Hearts to Care Ltd

Person in charge

  • Anna Gwokyalya (Registered Manager)

Admission Criteria

  • No Service Restrictions

Hearts to Care Ltd Reviews (2)

8.3

Hearts to Care Ltd has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Hearts to Care Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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Review from Susan H (Friend of Client) assisted by family/friend published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant and efficient/professional company representing value for money whilst providing a very personal service.

Reply from Anna Gwokyalya, Registered Manager at Hearts to Care Ltd

Thank you for your kind review, pleased to provide you with a great service. At Hearts to Care, caring is our delight! Thanks again

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M A (Client) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Hearts to Care because I was having a lot of difficulty adjusting to a temporary stoma bag which was leaking + painful.
Hearts To Care responded promptly from my first call and were kind, compassionate, considerate, competent, punctual, reliable and thorough.
I would recommend them without
hesitation. First rate care from a company that clearly takes a great deal of pride in what they do.

Reply from Anna Gwokyalya, Registered Manager at Hearts to Care Ltd

Thank you for your kind review. It was great working with you. Here at Hearts to Care, we wish you all the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Hearts to Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Hearts to Care Ltd is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hearts to Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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News (0)

News

Previous Events

There are no previous events for Hearts to Care Ltd

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hearts to Care Ltd

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hearts to Care Ltd

What Type of Services does Hearts to Care Ltd offer?

Hearts to Care Ltd offers Home Care.

How many Carers does Hearts to Care Ltd employ?

Hearts to Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hearts to Care Ltd to verify any information. View our terms and conditions. Hearts to Care Ltd has an Enhanced Service - more info.