ProClass Healthcare Solutions Ltd

Unit 123i, Incubator Building, NE Business & Innovation Ctre, Sunderland Enterprise Park East, Sunderland SR5 2TJ
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9.0 4 Reviews
  • ProClass Healthcare Solutions Ltd, Sunderland
ProClass Healthcare Solutions provides evidence based standards of safe, effective, personalised care across Sunderland, Gateshead, Durham and Washington.

They ensure all care needs are met in the comfort of clients' homes and support them in remaining independent.

Why choose ProClass?
With ProClass, you can find the ideal carer to provide full-time, bespoke care. This enables you to keep your home, routine and independence.

Live life your way with their live-in care services
Live-in care is the new alternative to a care home, that puts you and your care first. Loved ones stays in the place they know and love, surrounded by memories and possessions that are a fundamental part of who they are.

They are more affordable than you think
People often think home care is unaffordable. With their transparent pricing you’ll only pay for the care you need, with no hidden costs

They match you with the most suitable carers for you to choose from based on the needs and personality traits important to you.

Most people would want to stay in their own home if diagnosed with dementia.

ProClass
They will only match you to carers with dementia care experience.

• Services can be provided from as little as 30 minutes per session, to 24-hour live-in care, depending on the clients needs and wishes. Services provided include everything from personal care, help with medication, cleaning and food preparation to cancer care, palliative care and dementia care.
•Staff are highly qualified and well vetted. They only become part of the team after a rigorous recruitment process which includes DBS checks and at least two references.
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £24.95

Please get in touch for further information.

These prices are only a guideline, please contact ProClass Healthcare Solutions Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • ProClass Healthcare Solutions Ltd

Person in charge

  • Augustina Pemu (Manager)

ProClass Healthcare Solutions Ltd Reviews (4)

9.0

ProClass Healthcare Solutions Ltd has a Review Score of 9.0 (9.033) out of 10, based on 4 reviews in the last 2 years.
Over all time ProClass Healthcare Solutions Ltd has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to ProClass Healthcare Solutions Ltd
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Michelle H (Friend of Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the care team for the compassion and friendly way the carers help my friend. Wonderful company, I definitely recommend the compan,y so friendly, helpful and competent in all aspects.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Deborah H (Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute the carers walked in, I felt totally at ease with them, they are friendly and professional, with great compassion, they cater to all my needs, and are a lovely bunch of girls, the manager is always contactable, which is a plus for any care company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M T (Wife of Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with his care (9-9:30) I can't comment on management as we haven't met any.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a little apprehensive at the thought of having a complete stranger providing care in my home but I have been really impressed with the professionalism of my carer. She is thorough and respects my dignity and is a credit to your organisation. Delivering a 5 star service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.033)

Overview of Review Score

The Review Score of 9.0 (9.033) out of 10 for ProClass Healthcare Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for ProClass Healthcare Solutions Ltd is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ProClass Healthcare Solutions Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about ProClass Healthcare Solutions Ltd

What Type of Services does ProClass Healthcare Solutions Ltd offer?

ProClass Healthcare Solutions Ltd offers Home Care.

How many Carers does ProClass Healthcare Solutions Ltd employ?

ProClass Healthcare Solutions Ltd employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ProClass Healthcare Solutions Ltd to verify any information. View our terms and conditions. ProClass Healthcare Solutions Ltd has an Enhanced Service - more info.