Needs Matter Care

Owura has 7 years of experience in domiciliary care for vulnerable adults. He excels in building strong relationships with staff and service users, supporting teams in delivering care packages, and fostering a compassionate and inclusive environment.

Owura's experience provides valuable insights into the needs and preferences of service users, guiding his approach to service delivery.

Juliana works with children with additional needs and vulnerable adults in their own homes, offering personal care support to both client groups. Julie has significant experience in live-in care work, offering support to adults to provide their carers with a break.

Gifty works with vulnerable adults and older people in their own homes, offering domiciliary care and client-centred support. Outside this role, Julie works in a residential setting with the elderly, which has enhanced her understanding and experiences of adult social care.

Over 10 years of working in the care sector, providing comprehensive support to individuals, including assistance with daily living activities, medication administration, and emotional support.

Relevant certifications include Mandatory Training, Level 1 Medication Awareness, and Level 2: First Aid Basic Life Support, Level 2 People Moving & Handling.

Strong organisational skills, pays attention to detail, and has the ability to work independently as well as part of a team.

Encourages hobbies and mental stimulation

Philip (aka) Phil is the coordinator. He organises all care packages, ensuring nothing falls short of what is being delivered.

Phil ensures the timeliness of the right service, making sure the family and all the relevant professionals are involved and on the same page.

This role also entails understanding medical, social and practical needs, creating the care plan and outlining what support is required and who provides it, ensuring the care plan is working and then updating it.

Arranging appointments, referrals and homecare. advocating for clients to help them access services, funding or support as well as provide guidance on options, next steps and available resources.

Ensures Compliance with all regulatory requirements as set by the Care Quality Commission.

Responsible for delivering safe, effective, compassionate and well-led care that meets the needs of service users. Ensures the service meets all relevant legislation, including the Health and Social Care Act 2008 and associated regulations.

Prepare for and manage CQC inspections

Implement and monitor quality assurance systems and continuous improvement plans.