Bluebird Care (Northampton & Daventry)

The Abbey Centre, 10 Overslade Close, Northampton NN4 0RZ
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8.9 3 Reviews
  • Bluebird Care (Northampton & Daventry), Northampton
Bluebird Care (Northampton & Daventry) provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.

Care Provided

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.30 – £42.26
  • Weekly Live-in Care Fees: £1550 – £1760

Visits start from 30 minutes. We offer 45 minutes and 60 minute visits. Prices are dependent on this.
Our live in care rates are dependent on the individual customer needs, whether this falls under low dependency or high dependency care needs.

These prices are only a guideline, please contact Bluebird Care (Northampton & Daventry) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Kelly Mennim (Registered Care Manager)

Bluebird Care (Northampton & Daventry) Reviews (3)

8.9

Bluebird Care (Northampton & Daventry) has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years.
Over all time Bluebird Care (Northampton & Daventry) has 3 reviews.

Overall Experience
  • 3
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  • 0
  • 0
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Date Published
  • 3
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  • 3
  • 3
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Reviewer Connection to Bluebird Care (Northampton & Daventry)
  • 1
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  • 1
Total of 3, showing 1-3
Review from L H (Daughter of Client) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only used your services for a short while. Your ladies are all lovely and caring. My mother likes all of them which is extremely important. I know she can be stubborn at times but everyone seems to be able to get her to eat and drink, even if it's just a little.
Reply from Kelly Mennim, Registered Care Manager at Bluebird Care (Northampton & Daventry)

Thank you, the team really love visiting your mum and I am pleased you have been happy with the service you have received. Kind Regards and Merry Christmas, Kelly and the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J R (Client) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been receiving care now for three months. The carers I have are very professional, caring and friendly. It is more companionship-based care I have and I am building a good individual friendship with my carers.
The management team are professional and easy to approach.
Reply from Kelly Mennim, Registered Care Manager at Bluebird Care (Northampton & Daventry)

Thank you for your kind comments. It's a pleasure to support you and get to know you, Kelly and the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T B (Husband of Client) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted to be with Bluebird Care. Very reliable. Smart, consistent group of staff. Staff are cheery and kind.
Reply from Kelly Mennim, Registered Care Manager at Bluebird Care (Northampton & Daventry)

Thank you for your review. We love supporting your wife and look forward to our visits with you both. I will pass on your kind comments to the team. Kind regards, Kelly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Bluebird Care (Northampton & Daventry) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Bluebird Care (Northampton & Daventry) is calculated as follows: ( (16 Excellents x 5) + (2 Goods x 4) ) ÷ 18 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care (Northampton & Daventry) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (3)

Kelly

Kelly Mennim

Job Title: Registered Manager Joined: 2023

Kelly joined Bluebird Care in November 2023 as Deputy Care Manager, predominantly looking after the Northampton territory. She grew up in Cumbria before settling in Northampton in 2000. Kelly attended Northampton College completing a BTEC in Health and Social care and later went on to complete her level 3 NVQ. Kelly was a Quality Assurance Manager and then Deputy Manager for another care provider for nine years, undertaking many different roles and establishing herself in the private care sector.


In November 2024, the Bluebird Care Northampton office received its own CQC registration, with Kelly as the Registered Manager. Kelly feels Bluebird is the perfect fit for her due to the shared ethos on person centred care and going the extra mile to make a difference to someone's life.


When not at work, Kelly is busy at home with her long-term partner, their two teenage daughters and two doggies!

Catherine

Catherine Slater

Job Title: Director Joined: 2019

Catherine grew up in Milton Keynes and lives in Newport Pagnell with her husband and three children. After graduating from the University of Liverpool with a degree in Modern History and Politics, Catherine worked in advertising sales for a London publishing house before travelling the world and then returning to university to study for a PGCE in secondary education. She joined Bluebird Care in 2019 after working as head of the History department in a local secondary school for 10 years.


Since joining Bluebird Care, Catherine has completed a Level 5 Leader in Adult Care Apprenticeship and is now a Director of Bluebird Care Milton Keynes and Bluebird Care Northampton & Daventry, responsible for the day-to-day running of the business.

David

David Howard

Job Title: Director Joined: 2012

After graduating from university many years ago with a degree in Law, David joined the Ministry of Defence where he performed many roles including spells in consultancy, policy advice, the press office and as the senior civil servant overseeing Schools for the children of British military schools overseas. In 2011, he led a team to reduce the size of the MOD civil service by 25% and as part of that work managed to devise his own exit, so that he could change career and initially open Bluebird Care in Milton Keynes, later expanding to open an office in Northampton. His interest in the care sector started several years earlier when his sister suffered a catastrophic accident which left her quadriplegic. David is married with two grown-up children, five grandchildren and a dog. Hailing from Wales, David enjoys all sports and has had a lifelong love affair with Liverpool Football Club, which has caused him enjoyment and heartache in equal measure.

Frequently Asked Questions about Bluebird Care (Northampton & Daventry)

What Type of Services does Bluebird Care (Northampton & Daventry) offer?

Bluebird Care (Northampton & Daventry) offers Home Care.

How many Carers does Bluebird Care (Northampton & Daventry) employ?

Bluebird Care (Northampton & Daventry) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care (Northampton & Daventry) to verify any information. View our terms and conditions. Bluebird Care (Northampton & Daventry) has an Enhanced Service - more info.