RSW Healthcare Services Ltd

Olympic House, 28-42 Clements Road, Ilford IG1 1BA
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8.3 2 Reviews
  • RSW Healthcare Services Ltd, Ilford
RSW Healthcare Services Ltd is a CQC-registered care provider committed to offering high-quality, person-centred care. The agency offers a wide range of services designed to promote independence, dignity, and overall well-being for clients in their own homes. Their approach is grounded in compassion, respect, and trust, ensuring that each individual receives tailored care that meets their specific needs.

The team provides various services, including personal care (such as bathing, dressing, and toileting), domestic assistance (including light cleaning, laundry, and meal preparation), and medication administration. Care plans are personalised, and trained caregivers assist with administering medications as per prescribed guidelines. Companionship is also a key aspect of their service, helping to reduce loneliness and improve mental well-being.

RSW Healthcare Services Ltd specialises in providing care for individuals with conditions such as dementia, physical disabilities, and long-term health needs. The agency offers flexible care plans that are regularly reviewed to ensure that evolving needs are met. They provide 24/7 support, offering peace of mind for families.

Staff members are DBS-checked, fully trained in various aspects of care, including dementia care, manual handling, and medication management. The team works closely with GPs and other healthcare professionals to ensure comprehensive and coordinated care.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £19

The final cost may vary depending on the complexity of care required, the specific services provided, and the duration of care. A detailed assessment will be conducted to determine the exact fee tailored to the client’s needs.

These prices are only a guideline, please contact RSW Healthcare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • RSW Healthcare Services Ltd

Person in charge

  • Tamil Thangavel (Registered Manager)

Admission Criteria

  • RSW Healthcare does not provide support for Service Users with learning disabilities.

RSW Healthcare Services Ltd Reviews (2)

8.3

RSW Healthcare Services Ltd has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time RSW Healthcare Services Ltd has 2 reviews.

Overall Experience

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Date Published

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Review from A A (Son of Client) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

RSW Healthcare Services Ltd has been an absolute blessing for our family. The carer looking after my mother has been incredibly kind, patient, and attentive, always going the extra mile to ensure she's comfortable and well cared for. It gives me so much peace of mind knowing she is in such capable and
compassionate hands.


Additionally, the office staff have been fantastic whenever I've needed to make adjustments to her care. Whether it was tweaking schedules or addressing any concerns, they were always understanding, professional, and quick to respond. Their efficiency and willingness to accommodate our needs have made all the difference.


I truly appreciate the dedication of the entire team at RSW Healthcare. Thank you for making such a positive impact on my mother's life!

Reply from Tamil Selvam, Manager at RSW Healthcare Services Ltd

Thank you for taking the time to share such thoughtful feedback. We truly value your trust in RSW Healthcare Services. It's wonderful to hear that our carer has made such a positive impact on your mother's wellbeing, and that our office team has been supportive and responsive to your needs. We're proud to be part of her care journey and will continue doing our best every step of the way.

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Care / Support

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Treated with Dignity

Value for Money

Review from Deepa D (Granddaughter of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable Shopping and Daily Tasks Assistance.
RSW Healthcare Services Ltd has taken such a load off my shoulders by handling shopping and daily tasks for my grandmother. Whether it's picking up prescriptions or ensuring her pantry is stocked with essentials, they do it all efficiently and with care.
This has been a huge relief for our family, and we are so grateful for their reliable support.

Reply from Tamil Selvam, Manager at RSW Healthcare Services Ltd

Thanks for your kind words! We're happy to hear that we could provide the best care for your grandmother and support your family. At RSW Healthcare, we're always here to help, so feel free to reach out anytime!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for RSW Healthcare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for RSW Healthcare Services Ltd is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RSW Healthcare Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

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Tamil Thangavel

Job Title: Registered Manager

Joined: 2023

Ms Tamil Selvam joined RSW Healthcare Services in 2023 as the Manager. Prior to joining us, she gained valuable experience in the domiciliary care sector, having worked as a Quality Assurance Officer and later as a Field Officer. With over 3 years of experience in the care sector, Tamil has developed a deep understanding of care delivery and the importance of high-quality, flexible support.
Tamil’s career journey in care began as a Quality Intern, where she gained experience across various departments, conducted training for carers, and developed a strong rapport with both clients and staff. Her passion for improving care services grew as she witnessed first-hand the impact of quality support on both clients and carers. She is committed to creating a more flexible and quality-focused care sector to ensure a higher standard of care for individuals.
One of Tamil’s proudest achievements in her current role is securing the CQC registration for RSW Healthcare Services, a significant milestone for the company. Her dedication to the sector continues to drive her efforts to elevate care standards and improve the lives of those we care for.

Frequently Asked Questions about RSW Healthcare Services Ltd

What Type of Services does RSW Healthcare Services Ltd offer?

RSW Healthcare Services Ltd offers Home Care.

How many Carers does RSW Healthcare Services Ltd employ?

RSW Healthcare Services Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RSW Healthcare Services Ltd to verify any information. View our terms and conditions. RSW Healthcare Services Ltd has an Enhanced Service - more info.