Extra Mile Healthcare Ltd

Unit 2-07, St Albans House Enterprise Centr, St Albans Road, Stafford ST16 3DP
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9.7 7 Reviews
  • Extra Mile Healthcare Ltd, Stafford
Extra Mile Healthcare was established in April 2024 with the aim of providing the highest possible standards of care and putting people before profits.

The agency offers tailored care packages for individuals within the comfort of their own homes. A senior member of staff conducts an initial assessment for every service user, to ascertain their individual needs and preferences.

The tasks carried out by the agency's care workers include, but are not limited to: assistance with personal care, meal preparation, medication assistance, shopping, and help with household tasks such as laundry and cleaning.

Service users of Extra Mile Healthcare can rest assured they are being looked after by highly-trained staff who undergo thorough background checks before starting their employment.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £28
  • Weekly Live-in Care Fees: £26 – £28

Our 30 MINUTES Charges are £14.50.

These prices are only a guideline, please contact Extra Mile Healthcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Extra Mile Healthcare Ltd

Person in charge

  • Nomore Jailos (Registered Manager)

Extra Mile Healthcare Ltd Reviews (7)

9.7

Extra Mile Healthcare Ltd has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years.
Over all time Extra Mile Healthcare Ltd has 7 reviews.

Overall Experience
  • 7
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Date Published
  • 7
  • 5
  • 7
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Reviewer Connection to Extra Mile Healthcare Ltd
  • 3
  • 1
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  • 1
  • 1
Total of 7, showing 1-7
Review from Alethea H (Wife of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is to much trouble for the carers who look after my husband. They are very professional in their care and have a good sense of humour. My husband is bed bound and looks forward to them coming, it brightens up his day and makes him laugh, and cheers me up also.
Reply from Nomore Jailos, Registered Manager at Extra Mile Healthcare Ltd

It's rewarding to know our efforts made a difference . Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Z P (Daughter of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved to Extra Mile healthcare from a previous provider- they have been great. The team have been very supportive, offer solutions and responsive. The time they spend with dad is quality time- he really enjoys their company and visits. I highly recommend them.
Reply from Arminder Kaur, Director at Extra Mile Healthcare Ltd

Thank you so much for your wonderful review and thank you for trusting us- its our pleasure to support your dad. He is a lovely man. We will surely pass this on to our team, who I know will be so happy to hear. Best wishes.

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Review from Geoffrey B (Nephew of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with the care that my Uncle is receiving from your company. The carers I have met all display an awareness of the particular level of care required and are confident in providing care to the agreed standard. Thank you.
Reply from Arminder Kaur, Director at Extra Mile Healthcare Ltd

Thank you very much for your amazing review, it means a lot to us. It is a pleasure to support your uncle and please pass my best wishes to him

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Review from D P (Granddaughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the high standards of care. My Nan is being well cared for in her own home and the care she is receiving is helping her to stay home. The carers are professional and care a great deal and the office staff are lovely. Communication is great.
Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd

Thank you so much for your lovely review. It is great to know that the care we are providing for your Nan is helping her to remain as independent as possible. Please don't hesitate to get in touch if there is anything more we can do!

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  • Care / Support
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Review from K C (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mother is receiving is outstanding. Nothing is too much for the provider; whatever is needed by mother is adhered too. My mother seems to have gained more life in her since she's received her care package and looks forward to the carers visits. I would recommend the care company without
any hesitation. Give them a try you won't regret your decision.
Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd

Thank you so much for your lovely review. It is a pleasure looking after your mother and we will be happy to assist with any extra care she may need in the future. We are so glad that the care we are providing is causing a positive impact in her life!

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Review from K B (Daughter of Client) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care company, couldn't do more to ensure that Dad is happy and looked after. The carers are kind, thoughtful and going out of their way to make Dad feel safe and comfortable. They are on time and have never missed a call. I absolutely can not fault any aspect of Dad's care. I can always get
hold of staff and have found everyone to be very professional. Cannot recommend Extra Mile Healthcare highly enough.
Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd

Thank you so much for your lovely review! The carers really enjoy visiting your Dad. Please don't hesitate to let us know if we can help with anything else.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret C (Mother of Client) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extra Mile Healthcare is one of the best agencies, and I really recommend this to others. Best carers who know their job, and very rarely do we ever have to intervene. In any way at all. With this care, whatever your problem is, you will have peace of mind.
Reply from Kirsty Lawrence, Registered Manager at Extra Mile Healthcare Ltd

Thank you for your kind words! We are so glad that our service gives you peace of mind. We are always happy to help if you have any queries.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Extra Mile Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Extra Mile Healthcare Ltd is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Extra Mile Healthcare Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

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Arminder Kaur

Job Title: Director Joined: 2024

Arminder has experience in the care sector since 2007 and started as a care worker in Sister Dora’s care home in Stafford.


Arminder has looked after people in their own homes and worked in various hospitals, providing her with a vast experience of different aspects of care.


Arminder also provided care to a private client, giving them individualised care and collaborating with their family, doctors and other health care staff to create the most suitable and person-centred care plan.


This experience has given Arminder the passion and drive to begin a new company, Extra Mile Healthcare Limited, with the support of some trusted colleagues. Arminder is dedicated to providing the best possible quality of care to all service users.

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Nomore Jailos

Job Title: Registered Manager Joined: 2025

Nomore is an experienced manager who holds a Level 5 Diploma in Leadership for Health and Social Care.

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Angela Pearce

Job Title: Senior Care Assessor Joined: 2024

Angela has almost 40 years of care experience from various settings including working in nursing homes, domiciliary care and also caring for her own family members.


She achieved her QCF Level 3 in Health and Social Care in 2023 and has also previously completed a Moving and Handling Train the Trainer course so assisted with training new staff members at her previous company.


She has a passion for ensuring Service Users' needs are met and enabling them to remain as independent as possible within their own homes. Her main role is assessing new Service Users and ensuring that all care plans are tailored to the individual needs of each Service User.

Frequently Asked Questions about Extra Mile Healthcare Ltd

What Type of Services does Extra Mile Healthcare Ltd offer?

Extra Mile Healthcare Ltd offers Home Care.

How many Carers does Extra Mile Healthcare Ltd employ?

Extra Mile Healthcare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Extra Mile Healthcare Ltd to verify any information. View our terms and conditions. Extra Mile Healthcare Ltd has an Enhanced Service - more info.