Enerst Care Carlisle

Warwick Mill Business Park, Warwick Bridge, Carlisle CA4 8RR
Review Us
8.5 2 Reviews
  • Enerst Care Carlisle, Carlisle
Enerst Care is a compassionate, responsive domiciliary care provider, committed to supporting people to live safely and independently in their own homes. Based in Carlisle and covering surrounding areas, Enerst Care offers tailored home care, live-in care, respite, night care and wellbeing support to adults of all ages.

Enerst Care believes in providing care that adapts to your life - not the other way around. At Enerst Care, service users find a team that listens, treats them with dignity, and work to preserve their independence, privacy and quality of life.

Mission
To deliver personalised, high-quality home care that enhances wellbeing, dignity, and confidence - supporting clients to live full lives in the place they know best.

Core Values
Respect & Dignity: Treating each person with kindness, privacy, and respect.
Person-Centred: Listening, involving the individual and their family in all decisions.
Reliability & Trust: Always showing up, being consistent, transparent.
Professionalism & Excellence: Well-trained staff, best practices, continuous improvement.
Compassion & Empathy: Caring with sensitivity, understanding, and warmth.

Care Provided by Enerst Care Carlisle

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £19.95

These prices are only a guideline, please contact Enerst Care Carlisle to find out the exact price for your requirements.

Contact Enerst Care Carlisle to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Enerst Care Carlisle to get a personalised quote.

Good to Know

Owner

  • Enerst Care Ltd
  • Privately Owned

Person in Charge

  • Laiza Nyakanyanga (Registered Manager)
8.5

Enerst Care Carlisle has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Enerst Care Carlisle has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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Reviewer Connection to Enerst Care Carlisle
  • 1
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Total of 2, showing 1-2
Review from Chido S (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Enerst Care was amazing taking care of my dad. There were compassionate, attentive and always kind. My dad would look forward to his visits and the staff kept a smile on his face.i would like to thank all the staff at Enerst care for making my dad's recovery easier.
Reply from kudakwashe Nyakanyanga, Business Development Manager at Enerst Care CarlisleThank you for your kind feedback. We are truly pleased to hear that the care provided made a positive difference during your dad's recovery. Our team is committed to delivering compassionate, attentive support, and it is rewarding to know their efforts helped bring comfort and reassurance.

Your comments will be shared with the staff, who will greatly appreciate your recognition. Supporting individuals and their families during such important times is at the heart of what we do.

Kind regards,
Enerst Care Management Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris N (Son of Client) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the team at Enerst Care enough for the support they provided to my father. From the very first assessment, it was clear that his dignity and comfort were their top priorities.
As a family, we were incredibly impressed with the communication. The office was always responsive, and we felt
reassured knowing there was constant oversight of his care. The carers themselves were professional, punctual, and-most importantly-kind. They didn't just carry out tasks; they took the time to build a genuine relationship with my dad, which made a huge difference to his wellbeing.
Knowing he was in safe hands allowed us to be a family again rather than just 'care coordinators.' I would highly recommend Enerst Care to anyone in Carlisle looking for reliable, high-quality home care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Enerst Care Carlisle is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Enerst Care Carlisle is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Enerst Care Carlisle is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Laiza

Laiza

Job Title: Director/Registered Manager Joined: 2019

Laiza is an experienced healthcare professional with a strong background in nursing and care leadership. She has worked in various settings, including the NHS, private hospitals, and community care. Her hands-on knowledge and calm leadership style have helped shape Enerst Care’s commitment to quality and compassion.


As Registered Manager, Laiza oversees all care operations — from supporting the team and developing care plans to ensuring compliance with CQC standards.. Laiza ensures that our services run safely and smoothly, and she works closely with families to make sure every client gets the personalised support they deserve.

Zivai

Zivai

Job Title: Care Coordinator Joined: 2024

Zivai brings a strong background in project management, which supports her in planning, organising, and delivering care services efficiently. Her expertise in resource allocation and service optimisation ensures that everything runs smoothly and aligns with CQC and regulatory standards.


As Care Coordinator, Zivai is responsible for the day-to-day delivery of care — making sure our clients receive high-quality, personalised support that meets their evolving needs. She creates and manages staff rotas, helps ensure carers are well-supported, and handles the logistics behind matching the right care workers to the right clients. She also oversees HR matters, including recruitment, onboarding, and ongoing team support.

Kuda

Kuda

Job Title: Compliance Manager Joined: 2023

As Compliance Manager, he ensures we’re meeting internal policies, legal requirements, and care quality standards. Kuda also tracks business performance and helps the leadership team stay focused on long-term goals. Kuda plays a key role in shaping Enerst Care’s future and keeping our services accountable, professional, and forward-thinking.

Frequently Asked Questions about Enerst Care Carlisle

How many Carers does Enerst Care Carlisle employ?

Enerst Care Carlisle employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Enerst Care Carlisle to verify any information. View our terms and conditions. Enerst Care Carlisle has an Enhanced Service - more info.