Ochil Care

The Old Brewery Building, 20 East Vennel, Room 3-6, Alloa FK10 1ED
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8.5 2 Reviews
  • Ochil Care, Alloa
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Ochil Care

Person in charge

  • Bibiana Kang'ethe (Registered Manager)

Admission Criteria

  • We provide care to older people
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Ochil Care Reviews (2)

8.5

Ochil Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Ochil Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Ochil Care
  • 1
  • 1
Total of 2, showing 1-2
Review from W B (Client) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been looking for a care company to assist me with general needs, and someone to have a chat with. Management introduced themselves beforehand and knew what was required from them. The carers are friendly, compassionate, caring, and professional. The carers come to me every second week. Thank you
to the team for the tremendous care that you've giving me so far. You have truly lifted my spirits. Thank you again.
Reply from Bibiana, Registered Manager at Ochil Care

Thank you so much for your kind review. I am so pleased to hear that our team has been able to offer you such great support and help lift your spirits. Your feedback truly means a lot, and I will be sure to share your lovely comments with the team. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Catherine M (Wife of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We required one day of visits for my husband. The carers came to introduce themselves beforehand so they knew exactly what would be required. They were friendly, professional and caring. I had no qualms about going away and leaving my husband on the day.
Thanks to the team and I will certainly use
their services again in the future.
Reply from Bibiana, Registered Manager at Ochil Care

Thank you for your lovely review. We are happy to hear that you felt comfortable and confident leaving your husband in our care. Our team takes great pride in providing friendly & compassionate support, and it's wonderful to know that this was reflected in your experience.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Ochil Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Ochil Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ochil Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ochil Care

What Type of Services does Ochil Care offer?

Ochil Care offers Home Care.

How many Carers does Ochil Care employ?

Ochil Care employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ochil Care to verify any information. View our terms and conditions. Ochil Care has an Basic Service - more info.