These fees may be flexible and mileage maybe chargeable depending on distance. Any additional charges will be agreed before agreement is made to provide support
These prices are only a guideline, please contact Penuel Care Services Ltd to find out the exact price for your requirements.
Penuel Care Services Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Penuel Care Services Ltd has 4 reviews.
Review from Karen M (Daughter of Client) published on 25 June 2025
Submitted via Postal Card •
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Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
We are honoured to serve and are overjoyed that we are making a difference to your mum's life and to the family as a whole. Your kind words will be shared with the team. It will really motivate us all to continue to maintain the very best support that we strive to provide to all those we serve. Thank you for choosing Penuel Care Services and giving us the opportunity to be of service your family.Kind regards,
Staff
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Management
Treated with Dignity
Value for Money
Review from Lisa Marie B (Daughter of Client) published on 9 June 2025
Submitted via Website •
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Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for this great feedback. We are delighted to be of service to you and your family. We will make sure your kind words get back to the rest of the team.Thanks again,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gerry B (Son of Client) published on 9 June 2025
Submitted via Website •
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Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for your kind words. We are glad to know that your mum is really pleased with the service she is receiving. It is a great encouragement to our staff team and we will ensure this great feedback gets passed on to the whole team. Thanks again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon M (Daughter of Client) published on 30 May 2025
Submitted via Website •
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Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for your wonderful words and thank you for giving us the opportunity to serve you and your family. We are pleased to be making a positive difference in your dad's life while doing what we love.Kind regards,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.3 (9.250) out of 10 for Penuel Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Penuel Care Services Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Penuel Care Services Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Registered Manager
Joined: 2025
I have worked in Health and social care for over 20 years. Earlier in my career worked as a Support worker for an agency in England. The work included but assignments to NHS hospitals and to social care mostly in people’s homes. When I was doing my nursing training I worked for an agency as well as for the NHS bank.
I trained as a registered nurse in Learning disabilities and worked in England with people with learning disabilities in small group homes run by the NHS. This ranged from people with profound learning disabilities to people with autism and those with behaviours that challenged services. Even though this were NHS inpatients, the model of care was a social care model. We supported them with activities of daily living including shopping, cooking, cleaning, medication, personal care to name a few. I worked in this role for 3 and a half years before moving to Scotland as a team leader and then a Senior charge nurse for an inpatient service for people with learning disabilities. I managed a staff team of over 50 staff.
My duties included but were not limited to doing and approving staff rotas, staff supervision, recruitment mainly supervision, attendance management, working as in a multidisciplinary team to plan treatment and care for the inpatients and this included discharge planning. Sometimes we had to provide transitional support in the new homes and support the new care providers to become familiar with the care plans before slowing withdrawing. We also, provided liaison service to prevent admissions to hospital and help people remain in their own homes. These meant working closely with social workers, third sector provided, service users and their families and friends.
I currently work at NHS Forth Valley and in my current role I have worked mainly with older adults over 65 years old with debilitating and long term conditions including Stroke, dementia, falls, COPD, diabetes, etc
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