Penuel Care Services Ltd is based in the heart of Central Scotland and offers unique community-based social care services. Penuel care services has been founded to meet a need for quality home care and housing support services.
Hence the service has been developed with an organised, responsive and highly experienced management team, dedicated to providing unparalleled care at home services, with competent and well-trained staff, and with service users at...
Penuel Care Services Ltd is based in the heart of Central Scotland and offers unique community-based social care services. Penuel care services has been founded to meet a need for quality home care and housing support services.
Hence the service has been developed with an organised, responsive and highly experienced management team, dedicated to providing unparalleled care at home services, with competent and well-trained staff, and with service users at the centre of everything.
Penuel Care Services Ltd provides guidance and practical solutions to enable older adults and/or persons with disabilities to live independently in their own homes, to achieve their goals in life and to help them play an active part in their community.
Based around individual needs, Penuel care services offer a range of services tailored to meet the requirements of each individual service user.
Penuel care services provide both day and night care, from pop-in visits through to full daytime sitting services or night sleeps/wakes. For more information on services please visit the website.
Care Provided by Penuel Care Services Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£23 - £27
Weekly Live-in Care
£1,900 - £2,100
Contact Penuel Care Services Ltd to get a personalised quote:
These fees may be flexible and mileage maybe chargeable depending on distance. Any additional charges will be agreed before agreement is made to provide support
The price(s) shown are provided by the agency. Contact Penuel Care Services Ltd for full pricing details and T&Cs.
Penuel Care Services Ltd has a Review Score of 9.7 (9.650) out of 10, based on 8 reviews in the last 2 years. Over all time Penuel Care Services Ltd has 8 reviews.
Review from Gail C (Daughter of Client) published on 18 August 2026 Submitted via Website•
Overall Experience
Excellent service from first contacting Lena to Ruth visiting my Mum to assess her needs . First visit today from Lovejoy who my Mum was very happy with.nothing was a problem to her.
Thanks to you all . Would definitely recommend your services .
Excellent service from first contacting Lena to Ruth visiting my Mum to assess her needs . First visit today from Lovejoy who my Mum was very happy with.nothing was a problem to her.
Thanks to you all . Would definitely recommend your services .
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sandie M (Daughter of Client) published on 16 July 2026 Submitted via Website•
Overall Experience
Extremely professional and reliable company.They ease a difficult situation and take pressure off the family.Care was organised at short notice which was very much appreciated.Staff are very friendly.
Extremely professional and reliable company.They ease a difficult situation and take pressure off the family.Care was organised at short notice which was very much appreciated.Staff are very friendly.
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
This is very kind Sandie. Thank you for trusting us to provide support for your mum. Always happy and ready to be of service.
Kindest regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lilian M (Wife of Client) published on 16 December 2025 Submitted via Website•
Overall Experience
I can't praise Penuel Services enough as I have been so lucky to have found this lovely company
Abe is the carer for my husband when I am out and she is so lovely very polite and friendly and her detail to good care and small things ie like always washing her hands when she arrives and always...
I can't praise Penuel Services enough as I have been so lucky to have found this lovely company
Abe is the carer for my husband when I am out and she is so lovely very polite and friendly and her detail to good care and small things ie like always washing her hands when she arrives and always clearing up any cups and plates she has used for my Husband.These small but noticeable things make all the difference are important. I would say that from the Manager to the Supervisor I would say are very kind and have assisted when My husband had a fall and all came to my House after calling for an ambulance.They were so supportive to me and called me the next day to check on my Husband and myself to see how we were. So if you are in need if a carer for your loved one then you would be delighted with Penuel Care Service xx
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Dear Lilian,
Thank you for your very kind words. Thank you also for appreciating Ebi in particular. We will pass on your kind words to the team and especially to Ebi. Thank you for trusting us to provide support for your loved one. We are always happy to be of service.
Kindest Regards,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fiona S (Daughter of Client) published on 29 September 2025 Submitted via Website•
Overall Experience
Following several hospital stays during the summer my Mum needed extensive follow up care.We did get daytime care but unfortunately the local authority didnt provide overnight care which we desperately needed to make sure Mum was safe.
In addition Dad had a recent dementia diagnosis so it wasn't...
Following several hospital stays during the summer my Mum needed extensive follow up care.We did get daytime care but unfortunately the local authority didnt provide overnight care which we desperately needed to make sure Mum was safe.
In addition Dad had a recent dementia diagnosis so it wasn't a straight forward situation .
We turned to Penuel Care .Lena could not have been more helpful and answered all of our questions with compassion and patience.Lena was able to arrange a member of her staff to stay over really quickly and it gave us some respite as well as assurance that Mum was safe. Excellent company to deal with and although Mum has turned a corner and we only needed help for a month we would have no hesitation in contacting Penuel care if we needed further help.
As matter of fact they would be my first port if call .
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Dear Fiona,Thank you so much for this amazing review. We are really glad you and your family had confidence in us and trusted us to support your beloved mum. It was great working with you all, and if we could be of service in the future, please do not hesitate to get in touch. Kindest Regards
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Treated with Dignity
Value for Money
Review from Karen M (Daughter of Client) published on 25 June 2025 Submitted via Postal Review Card•
Overall Experience
As a family we would highly recommend Penuel Care Services. Very professional, very efficient and lovely to deal with. Mum says her carer could not do more to ensure that her every need is met. Very competitively priced. Their care, kindness, professionalism, trustworthiness and reliability make...
As a family we would highly recommend Penuel Care Services. Very professional, very efficient and lovely to deal with. Mum says her carer could not do more to ensure that her every need is met. Very competitively priced. Their care, kindness, professionalism, trustworthiness and reliability make them worth every penny.
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
We are honoured to serve and are overjoyed that we are making a difference to your mum's life and to the family as a whole. Your kind words will be shared with the team. It will really motivate us all to continue to maintain the very best support that we strive to provide to all those we serve....
We are honoured to serve and are overjoyed that we are making a difference to your mum's life and to the family as a whole. Your kind words will be shared with the team. It will really motivate us all to continue to maintain the very best support that we strive to provide to all those we serve. Thank you for choosing Penuel Care Services and giving us the opportunity to be of service your family.Kind regards,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa Marie B (Daughter of Client) published on 9 June 2025 Submitted via Website•
Overall Experience
I'm really pleased with the care my mum has been given. All staff have been really friendly and helpful and mum looks forward to the visits. She loves her chats . I Would highly recommend them to anyone looking for care of a loved one .
I'm really pleased with the care my mum has been given. All staff have been really friendly and helpful and mum looks forward to the visits. She loves her chats . I Would highly recommend them to anyone looking for care of a loved one .
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for this great feedback. We are delighted to be of service to you and your family. We will make sure your kind words get back to the rest of the team.Thanks again,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gerry B (Son of Client) published on 9 June 2025 Submitted via Website•
Overall Experience
My mum is really pleased with the excellent service and thoroughly looks forward to each visit. She is always clean, fed and happy each and every time we speak with her. Really pleased and would definitely recommend.
My mum is really pleased with the excellent service and thoroughly looks forward to each visit. She is always clean, fed and happy each and every time we speak with her. Really pleased and would definitely recommend.
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for your kind words. We are glad to know that your mum is really pleased with the service she is receiving. It is a great encouragement to our staff team and we will ensure this great feedback gets passed on to the whole team. Thanks again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon M (Daughter of Client) published on 30 May 2025 Submitted via Website•
Overall Experience
I engaged with the care agency as I wanted social support to take my 88 yr old out into the community to visit places he might enjoy. The carers treat my Dad with dignity, respect, are very bubbly, helpful and seem to really enjoy their job. They have taken my Dad to various places like cafes,...
I engaged with the care agency as I wanted social support to take my 88 yr old out into the community to visit places he might enjoy. The carers treat my Dad with dignity, respect, are very bubbly, helpful and seem to really enjoy their job. They have taken my Dad to various places like cafes, museums and other places they could think of. 3 weeks from the start of the service my Dad is able to suggest places and tell the carers what he enjoyed and what he didn't. The carers are great at keeping me up to date with their plans. The service has been a life saver for me as I was struggling with my caring role as my Dads behaviour was getting very out of control as he was bored at home as he's very isolated. Such a fabulous opportunity and service.
↩Reply from Lena Mekwi, Registered Manager at Penuel Care Services Ltd
Thank you so much for your wonderful words and thank you for giving us the opportunity to serve you and your family. We are pleased to be making a positive difference in your dad's life while doing what we love.Kind regards,
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Penuel Care Services Ltd.
Accreditations
There are no accreditations posted yet for Penuel Care Services Ltd.
Meet the Team (1)
Lena MekwiJob Title Registered ManagerJoined 2025
I have worked in Health and social care for over 20 years. Earlier in my career worked as a Support worker for an agency in England. The work...
I have worked in Health and social care for over 20 years. Earlier in my career worked as a Support worker for an agency in England. The work included but assignments to NHS hospitals and to social care mostly in people’s homes. When I was doing my nursing training I worked for an agency as well as for the NHS bank.
I trained as a registered nurse in Learning disabilities and worked in England with people with learning disabilities in small group homes run by the NHS. This ranged from people with profound learning disabilities to people with autism and those with behaviours that challenged services. Even though this were NHS inpatients, the model of care was a social care model. We supported them with activities of daily living including shopping, cooking, cleaning, medication, personal care to name a few. I worked in this role for 3 and a half years before moving to Scotland as a team leader and then a Senior charge nurse for an inpatient service for people with learning disabilities. I managed a staff team of over 50 staff.
My duties included but were not limited to doing and approving staff rotas, staff supervision, recruitment mainly supervision, attendance management, working as in a multidisciplinary team to plan treatment and care for the inpatients and this included discharge planning. Sometimes we had to provide transitional support in the new homes and support the new care providers to become familiar with the care plans before slowing withdrawing. We also, provided liaison service to prevent admissions to hospital and help people remain in their own homes. These meant working closely with social workers, third sector provided, service users and their families and friends.
I currently work at NHS Forth Valley and in my current role I have worked mainly with older adults over 65 years old with debilitating and long term conditions including Stroke, dementia, falls, COPD, diabetes, etc
Frequently Asked Questions about Penuel Care Services Ltd
How much does Penuel Care Services Ltd cost?
The agency lists fees between £23 and £27 for hourly visiting care and between £1,900 and £2,100 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).
How many Carers does Penuel Care Services Ltd employ?
Penuel Care Services Ltd employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Penuel Care Services Ltd to verify any information. View our terms and conditions. Penuel Care Services Ltd has an Enhanced Service -what an Enhanced Service includes.
