GIGI Healthcare Ltd

8 Stephen Cranfield Close, Rowhedge, Colchester CO5 7EZ
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9.3 4 Reviews
  • GIGI Healthcare Ltd, Colchester
GIGI Healthcare Ltd is a dedicated home care provider committed to delivering compassionate, personalised support to individuals in the comfort of their own homes. The agency places a strong emphasis on promoting independence, dignity, and well-being for each person it supports.

The team at GIGI Healthcare Ltd is made up of experienced and professional carers who understand the importance of building trust and meaningful relationships with clients and their families. They offer a wide range of services, from companionship and daily living assistance to more specialised care, all tailored to individual needs and preferences.

By focusing on respectful and responsive care, GIGI Healthcare Ltd aims to enhance quality of life while ensuring a safe and supportive environment. Their person-centred approach ensures that care plans are thoughtfully designed and regularly reviewed to adapt to changing circumstances.

With a reputation for reliability and kindness, the agency takes pride in making a positive difference in the lives of those they serve.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £24

These prices are only a guideline, please contact GIGI Healthcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • GIGI Healthcare Ltd

Person in charge

  • Tiffany Gulumba (Manager)

Admission Criteria

  • Learning Disabilities and Autism

GIGI Healthcare Ltd Reviews (4)

9.3

GIGI Healthcare Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time GIGI Healthcare Ltd has 4 reviews.

Overall Experience

  • 4
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Date Published

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Review from Suzette B (Daughter-in-law of Client) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, helpful professional carers. My mother in law was treated with compassion, kindness and respect which was an enormous help during a particularly difficult time for my family. We couldn't have done it without Gigi healthcare.

Reply from Tiffany Ettah Gulumba, Registered Manager at GIGI Healthcare Ltd

Thank you so much for your kind words. We're truly grateful that you took the time to share your experience.It was our absolute privilege to support your mother-in-law during such a challenging time. Knowing that our carers were able to provide compassionate, respectful, and helpful care means a great deal to us. We understand how important it is for families to feel supported, and were honoured that we could be there for yours when you needed it most.Your appreciation means everything to the team and were so glad we could make a difference.

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Review from Patricia M (Mother of Client) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my autistic daughter is exceptional. It has been consistent with the same carer to fit my daughter's needs without the confusion of several different carers in a day or week. Personal care provided is dignified and supported with respect and understanding the aid needed and dressed
beautifully. Her bedroom is always immaculate and her carer always tidy up after days activities eg cooking, playing sensory games puzzels, beads etc. Meals are done with a healthy diet while singing and dancing in the background. She's engages with communication not just for the tasks. She has a friend in her carer and we feel like a family although still keeping it professional. I'm very pleased when they go out to disco, zoo, parks, shopping etc because I know my daughter returns home very happy and had a great day. Basically, I know my daughter is safe, fed, clean and happy.

Reply from Tiffany Ettah Gulumba, Registered Manager at GIGI Healthcare Ltd

Thank you so much for your kind and thoughtful words. It truly means the world to us to hear how positively our care has impacted your daughter and your family.Consistency, respect, and understanding are at the heart of what we do, and we're so glad that this has come through in the support we've provided. Knowing that your daughter feels safe, happy, and connected to her carer is exactly what we strive for every day.It's our privilege to be part of her journey, to share in joyful moments like dancing in the kitchen or adventures out to the zoo, and to support her with dignity in all aspects of daily life.Thank you again for your trust and support. It's a pleasure working with your family.

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Review from Lilian A (Daughter of Client) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the care my mother recieved through GIGI healthcare. They showed my mum respect in her home and really listened to her and to me making everything as easy as possible in a challenging circumstance. I really couldn't have found a nice care provider. The care she recieved from
her two main live in carers was outstanding. I would highly recommend them.

Reply from Tiffany Ettah Gulumba, Registered Manager at GIGI Healthcare Ltd

Thank you so much for your kind and heartfelt words. We are truly honored to have been part of your mother's care journey and are delighted to hear that you felt supported and listened to during such a challenging time.Our team - especially her two dedicated live-in carers - will be so pleased to know that their compassion and commitment made a meaningful difference. Providing respectful, person-centered care in the comfort of home is at the heart of what we do, and your feedback affirms that mission.Thank you again for your trust in GIGI Healthcare and for your recommendation. It means the world to us.

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Review from Patrick B (Son of Client) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gigi were excellent in their care for my Mum. We didn't know it at the time, but their live in care quickly had to include looking after my Mum in her final days in hospital. We as a family mostly live far away, so we had to rely on Gigi for Mum's care and we couldn't have asked for more.
Their interpersonal
skills, so important in establishing trust and dignity for my Mum were exceptional. Frequent updates, absolute honesty and plain speaking were much appreciated, but the overall level of kindness towards my Mum meant that we couldn't have asked for more.
A great Care company.

Reply from Tiffany Ettah Gulumba, Registered Manager at GIGI Healthcare Ltd

Thank you for your heartfelt review. We are deeply honored to have been able to support your Mum during such a significant time, and we're grateful for your trust in us. It means so much to know that our team was able to provide not only professional care but also comfort and dignity. Your kind words will be shared with everyone involved-they will be truly touched.Warmest regards,

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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for GIGI Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for GIGI Healthcare Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GIGI Healthcare Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

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Tiffany

Job Title: Registered Manager

Joined: 2024

With over 20 years of experience in the care industry, Tiffany has dedicated her life to supporting others. From hands-on roles as a carer and support worker to leadership positions in care coordination and HR management, her passion for people has never wavered. For Tiffany, care isn’t just a job—it’s who she is. She believes in delivering compassionate, personalized support and is proud to lead a team at GIGI Healthcare that shares her commitment to excellence and dignity in care.

Claire

Claire Van Looy

Job Title: Care Supervisor

Joined: 2024

Claire – Care Supervisor
Claire brings warmth, experience, and a genuine love for people to her role as Care Supervisor. A devoted mum of three, she has worked in domiciliary care for many years and still finds joy in every new assessment—because for Claire, it’s not just paperwork, it’s the chance to meet someone new and make a difference. She’s a natural planner who keeps everything running smoothly, both at work and in life (especially when planning her next holiday!). Claire’s kindness shines through in everything she does, and she feels truly rewarded by being there for those who need care the most—offering comfort, dignity, and connection every step of the way.

Frequently Asked Questions about GIGI Healthcare Ltd

What Type of Services does GIGI Healthcare Ltd offer?

GIGI Healthcare Ltd offers Home Care.

How many Carers does GIGI Healthcare Ltd employ?

GIGI Healthcare Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GIGI Healthcare Ltd to verify any information. View our terms and conditions. GIGI Healthcare Ltd has an Enhanced Service - more info.