NeeryVille Care

Olivia Walker is the heartbeat of our care operations at NeeryVille Care. As our dedicated Care Coordinator, she ensures that every care package runs smoothly, every carer is supported, and every client receives the consistent, high-quality service they deserve.

With years of experience in coordinating home care services, Olivia has developed a sharp eye for detail and a deep understanding of the personal and logistical demands that come with supporting vulnerable individuals in their own homes. She thrives in fast-paced environments, expertly managing rotas, matching carers with clients, and responding to any changes with professionalism and care.

Olivia is known for her warm and approachable manner. Families feel instantly reassured by her calm, clear communication and her ability to resolve issues quickly and thoughtfully. She builds trusted relationships with both clients and carers, ensuring that each person feels listened to, respected, and valued.

Her background in care management and safeguarding gives her the confidence to make sound, client-focused decisions even under pressure. Olivia is the bridge between the frontline care team and the office, making sure that NeeryVille Care consistently delivers a service that is not only well-organised but also heartfelt and human.

With Olivia at the helm of coordination, families can be confident that their care journey will be seamless, dependable, and full of dignity every step of the way.

Experienced. Compassionate. Truly Devoted to Care.

With over 15 years of dedicated experience in adult social care, Matilde Frankel is more than just a carer; she’s a trusted companion, a steady hand, and a comforting presence in the lives of those she supports.

Matilde is known by clients and colleagues alike for her unwavering kindness, exceptional attention to detail, and a heartfelt commitment to making every day better for the people in her care. Whether it’s supporting someone with personal care, helping manage medication, preparing meals just the way a client likes, or simply offering a listening ear, Matilde delivers her work with respect, gentleness, and professionalism.

What truly sets Matilde apart is her ability to connect with people on a human level. She takes time to understand each person’s preferences, routines, and life history, turning tasks into meaningful interactions and helping individuals feel seen, heard, and genuinely cared for.

As a seasoned carer, Matilde has worked with a wide range of complex needs, including dementia, palliative care, mobility challenges, and long-term health conditions. Her calm demeanour, reliability, and deep understanding of the emotional as well as physical aspects of care have made her a favourite among families.

Families who meet Matilde instantly feel reassured that they know they’re placing their loved one in the hands of someone who treats each client with the same dignity and dedication she would give to her own family.

With Matilde Frankel as part of the NeeryVille Care team, you're not just getting a carer, you're gaining a true partner in compassionate, high-quality care.

Katharina brings a wealth of experience and a calm, solutions-focused mindset to her role as Business Support Executive at NeeryVille Care. With a strong background in care administration, client coordination, and operational support, Katharina plays a vital role in ensuring the smooth running of our services behind the scenes so that every client and carer receives the timely, tailored support they deserve.

Having worked in both private and public health settings, Katharina understands the importance of precision, discretion, and communication in the world of care. She is highly skilled in rota management, client onboarding, compliance documentation, and supporting families with empathy and professionalism throughout their journey with us.

What truly sets Katharina apart is her deep commitment to people. She brings a thoughtful and reassuring presence to every interaction, making clients and carers alike feel heard, respected, and valued. Her ability to manage complex needs with care and clarity helps us maintain the high standards of service that NeeryVille Care is known for.

Whether she's coordinating with social workers, supporting the registered manager, or handling day-to-day operational challenges, Katharina is a driving force behind our mission to deliver outstanding, person-centred care.

With Katharina supporting our team, families can rest assured that the care process will feel smooth, responsive, and truly personal every step of the way.

Tess Anderson brings both heart and leadership to her role as Care Supervisor at NeeryVille Care. With a strong background in adult social care and a genuine passion for supporting both clients and carers, Tess plays a vital role in maintaining the high standards of service our clients depend on.

Tess is responsible for supervising our care staff, carrying out spot checks, supporting new carers through shadowing, and ensuring that care plans are person-centred and up to date. Her attention to detail and hands-on approach mean that nothing is overlooked, from medication routines and risk assessments to how a client likes their tea in the morning.

What sets Tess apart is her approachable and nurturing nature. Carers know they can turn to her for guidance, and clients feel reassured by her calm, confident presence. She builds strong relationships based on trust, respect, and consistency, values that are at the heart of NeeryVille Care.

With years of experience in community care and a solid understanding of CQC requirements, safeguarding, and best practice, Tess ensures that every visit reflects our commitment to dignity, independence, and compassion. Whether she’s mentoring a new team member or checking in with a long-term client, her priority is always to ensure care is delivered safely, respectfully, and with a personal touch.

With Tess on the frontline of quality assurance, families can feel confident that their loved ones are receiving the very best care from a team that’s well-led, well-supported, and always focused on doing what’s right.

Led by Experience. Driven by Compassion. Powered by People.

NeeryVille Care is a values-led home care service founded by Daniel Johnson, a seasoned leader with a deep commitment to delivering care that is personal, respectful, and truly life-enhancing.

With extensive experience in clinical risk management, safeguarding, staff training, and leading high-performing care teams, Daniel has seen firsthand what outstanding care should look like and what it must never become. NeeryVille Care was created to raise the bar in the care sector, offering families a service they can trust with absolute confidence.

At the heart of NeeryVille Care is a simple promise: people come first. Every carer is carefully selected, professionally trained, and supported to provide not only safe, CQC-compliant care but care that is compassionate, dignified, and tailored to each individual.

Daniel has worked alongside the NHS, private healthcare providers, and the Care Quality Commission, successfully turning around underperforming services and driving measurable improvements in quality, compliance, and client satisfaction. But more than any headline achievement, he is proudest of the positive difference NeeryVille Care makes in people’s everyday lives.

Whether it's for live-in care or daily support, NeeryVille Care is the trusted choice for families seeking a provider who understands both the operational demands and the emotional realities of home care and who treats every client as they would their own family.

If you or a loved one needs support, NeeryVille Care is here to help.