Dove Valley Care Ltd

A G House Unit 1 A G Business Estate, Lowman Way, Hilton Business Park, Hilton, Derby DE65 5UA
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8.0 1 Review
  • Dove Valley Care Ltd, Derby
Dove Valley Care Ltd, based in Hilton, is a family-run business with over 15 years of experience in the caring industry.

They provide individualised and person-centred care packages to help support clients of all ages to remain comfortable and safe within their own homes, encouraging independence where possible.

As a family-run business, Dove Valley Ltd believes building relationships with their clients and their family and friends is an important part of providing a holistic care approach.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

These prices are only a guideline, please contact Dove Valley Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Dove Valley Care Ltd

Person in charge

  • Emily Cadd (Manager)

Admission Criteria

  • None

Dove Valley Care Ltd Reviews (1)

8.0

Dove Valley Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Dove Valley Care Ltd has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Dove Valley Care Ltd
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Total of 1, showing 1-1
Review from P K (Granddaughter of Client) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the manager and her team have been giving my Grandad. As he did not want to go into a home the next best option was to bring carers in and after a recommendation we found Dove Valley care. Myself and my family are relieved that my grandad has care now and feel he has a lot safer
with them there. They help him with his meals, clean the house and generally keep him company which he appreciates a lot. We are very grateful to Emily and the team and will continue to use them for as long as necessary.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dove Valley Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dove Valley Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dove Valley Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dove Valley Care Ltd

What Type of Services does Dove Valley Care Ltd offer?

Dove Valley Care Ltd offers Home Care.

How many Carers does Dove Valley Care Ltd employ?

Dove Valley Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dove Valley Care Ltd to verify any information. View our terms and conditions. Dove Valley Care Ltd has an Enhanced Service - more info.