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Access Support 24 Ltd

15 Challow Drive, Milton, Weston-super-Mare, North Somerset BS22 9QX
Access Support 24 Ltd Logo
Access Support 24 Ltd logo

Access Support 24 Ltd delivers high-quality, fully personalised home care services for elderly individuals, adults with disabilities, and those requiring specialist support. Each service is delivered with dignity, respect, and genuine compassion to ensure the highest standard of care.

More than just a care provider, Access Support 24 Ltd serves as a trusted partner in the journey towards safer, more independent living. Whether recovering from illness, managing a long-term condition, or...  

Care Provided by Access Support 24 Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Good to Know

Owner

  • Access Support 24 Ltd
  • Private Owned

Person in charge

  • Paul Collins (Registered Manager)

Access Support 24 Ltd Reviews (3)

9.0

Access Support 24 Ltd has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Access Support 24 Ltd has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from N C (Wife of Client) published on 16 February 2026 Submitted via Website
Overall Experience

I can completely recommend Access Support 24. They cared for my husband for three months towards the end of 2025. The staff are lovely, kind, caring and very efficient. I looked forward to their visits and they always had time to have a chat with me. They were always on time and Paul the owner was there on the end of the phone when I needed to contact them.

Their charges are very reasonable and I never felt they were after every penny they could get from me. If I cancelled I wasn't charged and when we no longer needed their service I wasn't charged a month to end the contract and neither when he was in hospital. Unlike other firms.

If you need someone to care for a loved one this is the firm to go with.

Reply from Paul Collins, Director at Access Support 24 Ltd

Hi N C, Thank you for the kind words. It was a pleasure to support you're husband, the staff and myself were very happy with the information and guidance that you had given us before support had started. Also the continues information and updates you would give me on changes required for us to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen F (Daughter of Client) published on 9 February 2026 Submitted via Website
Overall Experience

My father has been cared for by Access Support 24 for almost a year now and we have no complaints at all. They have never missed a morning and have always treated my dad with the utmost respect and care. The carers are punctual and profession as well as being kind and considerate. The owners are always at the end of the phone, being very approachable and friendly and quick to deal with any queries. They also visit my parents in person to check that everything is going well, which is very much appreciated. The service is personal, friendly and very reasonably priced. I can't thank them enough for making my parent's lives easier.

Reply from Paul Collins, Director at Access Support 24 Ltd
Dear Karen, Thank you so much for the kind words, you're parents have been amazing to our staff and have always been welcoming. Its a pleasure to support you're father.

We will always be a phone call away for you or you're family

Staff
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Management
Treated with Dignity
Value for Money
Review from Neal M (Son of Client) published on 29 August 2025 Submitted via Website
Overall Experience
I met the manager at mothers and we discussed the level of support needed.
Mum has recieved a very high level of care and Access has managed to cope with difficult and sudden times to support mum . The manager is always there on the phone to listen and help.
I am very happy to recommend them to anyone seeking care at home . It's given me peace of mind that mum is in good hands.

Thank you so much.

Reply from Paul Collins, Director at Access Support 24 Ltd

Thank you for the kind words. it is a pleasure supporting your mum. We are always here when you need any further assistance.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (4)

News
  • Posted: Friday 27 Jun 2025Mental health support at home is becoming an increasingly popular option for individuals seeking personalised, compassionate care in a familiar environment. Receiving mental health services within the comfort of your...
  • Posted: Friday 27 Jun 2025Introduction Domiciliary care, also known as home care, is a growing service that allows people to receive personalised support in the comfort of their own homes. For many individuals in...
  • Posted: Friday 27 Jun 2025Healthcare providers and organisations face ongoing challenges in securing qualified, reliable staff to deliver high-quality care. Whether you manage a care home, supported living facility, or community health service, choosing...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Access Support 24 Ltd.

Meet the Team (0)

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Frequently Asked Questions about Access Support 24 Ltd

How many Carers does Access Support 24 Ltd employ?

Access Support 24 Ltd employs 8 carers.

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