Pristine Domiciliary Care Ltd

Suite 3b1 Avionics House, Newhaven Road, Kingsway Business Park, Quedgeley, Gloucester GL2 2SN
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8.5 2 Reviews
  • Pristine Domiciliary Care Ltd, Gloucester
Pristine Domiciliary Care Ltd is a trusted provider of personalised home care services, dedicated to supporting individuals to live independently and with dignity in the comfort of their own homes. The service offers tailored care solutions for adults of all ages, including those aged 65 and over, as well as individuals living with dementia, physical disabilities, and palliative care needs.

Proudly approved as a provider on the Gloucestershire County Council Health and Social Care Framework, Pristine Domiciliary Care Ltd has met rigorous quality and compliance standards. This recognition gives clients and families added confidence in the service's reliability, governance, and commitment to high-quality care.

The dedicated care team delivers compassionate and professional support, with care plans developed through detailed assessments that reflect individual needs and lifestyle preferences. Whether care is required for a few hours a week, 24-hour support, or live-in care, the team works closely with families and healthcare professionals to ensure consistency and peace of mind.

Common services include personal care, medication assistance, respite care, domestic support, companionship, meal preparation, shopping, sleeping-in night support, and hospital discharge assistance to ensure safe transitions from hospital to home.

Hourly rates are competitive and reviewed on a case-by-case basis, depending on the level of care required. The organisation also helps individuals explore financial support options, including local authority means assessments, direct payments, and potential top-up funding.

With a person-centred approach and a commitment to building trusted relationships in the community, Pristine Domiciliary Care Ltd is dedicated to delivering care that promotes dignity, independence, and well-being at home.
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Care Provided by Pristine Domiciliary Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £31

These prices are only a guideline, please contact Pristine Domiciliary Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Pristine Domiciliary Care Ltd

Person in Charge

  • Richard Thickpenny (Registered Manager)

Pristine Domiciliary Care Ltd Reviews (2)

8.5

Pristine Domiciliary Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Pristine Domiciliary Care Ltd has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Pristine Domiciliary Care Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Mohamed B (Brother of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been impressed with the care and support my brother has received from our care worker at Pristine Domiciliary Care. They are a personable team who genuinely care about the people they support.


They've provided wonderful companionship for him, as well as helping with appointments and shopping.


My

brother is autistic and can find change very difficult, but the team have been fantastic in taking a phased, thoughtful approach to introducing his care worker. Their patience, kindness, and understanding have made such a positive difference.


They've made a huge difference to my brother's wellbeing and to our whole family's peace of mind. We're so grateful for everything they do.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd
Thank you so much for your kind words. We're truly delighted to hear that our team has made such a positive difference for your brother and your family. Providing thoughtful, person-centred support is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M A (Client) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Pristine Domiciliary Care Ltd for the past 2 months and we have been really pleased with the service so far. From the beginning, we got help with the initial assessment and the process was very smooth. I feel supported by the carer and the team and it has brought a lot of value to my life.
Thank you so much!
Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd
Thank you so much for taking the time to share your kind words. We're delighted to hear that you've had a positive experience with us and it's wonderful to know the care we provide has made a…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Pristine Domiciliary Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Pristine Domiciliary Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pristine Domiciliary Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Richard

Richard Thickpenny

Job Title: Registered Manager Joined: 2024

As the Registered Manager at Pristine Domiciliary Care Ltd, I am passionate about providing high-quality, person-centred care that helps people live safely and comfortably in their own homes.


My goal is to ensure every client receives care that reflects their individual needs, values and preferences. I believe that dignity, respect and compassion should be at the heart of everything we do, and I work closely with our dedicated team to make sure these principles guide our daily practice.


I take great pride in supporting our staff to deliver excellent standards of care, maintain strong safeguarding practices, and continuously develop their skills. Together, we strive to build trusting relationships with our clients, their families and the wider community.

Frequently Asked Questions about Pristine Domiciliary Care Ltd

What Type of Services does Pristine Domiciliary Care Ltd offer?

Pristine Domiciliary Care Ltd offers Home Care.

How many Carers does Pristine Domiciliary Care Ltd employ?

Pristine Domiciliary Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pristine Domiciliary Care Ltd to verify any information. View our terms and conditions. Pristine Domiciliary Care Ltd has an Enhanced Service - more info.