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Pristine Domiciliary Care Ltd

Suite 3b1 Avionics House, Newhaven Road, Kingsway Business Park, Quedgeley, Gloucester, Gloucestershire GL2 2SN
Pristine Domiciliary Care Ltd Logo
Pristine Domiciliary Care Ltd logo
Pristine Domiciliary Care Ltd, Gloucester
Pristine Domiciliary Care Ltd, Gloucester
Pristine Domiciliary Care Ltd, Gloucester

Pristine Domiciliary Care Ltd is a trusted provider of personalised home care services, dedicated to supporting individuals to live independently and with dignity in the comfort of their own homes. The service offers tailored care solutions for adults of all ages, including those aged 65 and over, as well as individuals living with dementia, physical disabilities, and palliative care needs.

Proudly approved as a provider on the Gloucestershire County Council...  

Care Provided by Pristine Domiciliary Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27 - £31
The price(s) shown are provided by the agency. Contact Pristine Domiciliary Care Ltd for full pricing details and T&Cs.

Contact Pristine Domiciliary Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Pristine Domiciliary Care Ltd
  • Private Owned

Person in charge

  • Richard Thickpenny (Registered Manager)

Pristine Domiciliary Care Ltd Reviews (7)

9.6

Pristine Domiciliary Care Ltd has a Review Score of 9.6 (9.552) out of 10, based on 7 reviews in the last 2 years. Over all time Pristine Domiciliary Care Ltd has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from F H (Mother of Client) published on 2 April 2026 Submitted via Website
Overall Experience
As Abdi's mother, it's incredibly important to me that he receives care from people who are kind, patient, and truly understand his needs. I've been very impressed with the support he has received from the team at Pristine Domiciliary Care. From the beginning, they have been warm, professional, and genuinely caring towards him.
My son has additional needs and finds new situations and changes quite challenging. The team took the time to introduce his care worker gradually and thoughtfully, making sure he felt comfortable and secure every step of the way. Their patience, understanding, and compassion have meant so much to both Abdi and our family.

I'm truly grateful for the care and dedication they show. It's clear that they genuinely care about the people they support, and that makes a huge difference to families like ours.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you so much for your kind and heartfelt words. It truly means a great deal to us to hear about your positive experience.

Your feedback about the team's patience, compassion, and understanding is greatly appreciated, and I will be sure to share this with them. It is always encouraging for...  

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Review from Lindsey S (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience

I cannot recommend this company highly enough, they cared for my late father in law in the final weeks of his life and every single person we encountered from the first contact was fantastic! a priceless service to find such warm, kind compassionate caring service. My father in law even wanted his carer to come into hospital during a brief stay he was so fond of him! communication was fantastic, and they got us out of a real jam when he was released suddenly from hospital with less then an hours warning with zero mobility and much higher care needs, they immediately increased his care perday, and carers, the same day I called them. I honestly cant stress strongly enough how much this service did for my father in law and my family, stuck in a under performing system to fall through the cracks, they have been the biggest bright spot in a very difficult time. Use with confidence that your loved 1 will be well taken care of and receive the very best care and compassion

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you so much for your kind and thoughtful words. It truly means a great deal to us.

It was an absolute privilege to support your father-in-law during such an important and sensitive time. We are really pleased that the care, compassion and responsiveness of our team made a positive...  

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Review from Ann L (Wife of Client) published on 9 March 2026 Submitted via Postal Card
Overall Experience

Graham is very happy with Shebab's work. He even called Graham a gentleman!! Very happy with the company's work. The company was advised by Beth from a charity to use your company.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you for taking the time to share your feedback. We're so pleased to hear that Graham is happy with the support and that he's built such a lovely rapport with Shehab.

We're also very grateful to Beth for recommending our service, and it's wonderful to know that you're happy with the care...  

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Review from Jennifer C (Wife of Client) published on 9 March 2026 Submitted via Postal Card
Overall Experience

I have been delighted with the care my husband has received. The carer who showers him is exceptional and has been well matched, he is quiet and my husband gets on well with him. The evening carer is also excellent, quiet but efficient.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you for your lovely feedback. Were really pleased to hear that your husband feels comfortable with the carers supporting him and that youre happy with the care provided. Both carers have calm and patient personalities and provide thoughtful, attentive support, so its wonderful to know their approach has been appreciated. Your comments will be shared with the carers involved.

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Review from Sue B (Daughter of Client) published on 2 February 2026 Submitted via Website
Overall Experience

My mother is early stage dementia and although able to live semi-independently, it was clear she would need more support than I was able to give and this would only increase. After researching I reached out to Pristine and we discussed a care plan. Nothing is too much trouble for them and they really are reliable kind and patient carers. I would definitely recommend them; don't keep trying to struggle alone is my advice if you are in a similar situation. The service is as flexible as you need it to be.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you so much for taking the time to share your experience, and for placing your trust in us. It truly means a great deal to know that weve been able to support both your mother and you during such an important time. Its a privilege to be part of your mothers care journey.

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Review from Mohamed B (Brother of Client) published on 27 October 2025 Submitted via Website
Overall Experience

We've been impressed with the care and support my brother has received from our care worker at Pristine Domiciliary Care. They are a personable team who genuinely care about the people they support.

They've provided wonderful companionship for him, as well as helping with appointments and shopping.

My brother is autistic and can find change very difficult, but the team have been fantastic in taking a phased, thoughtful approach to introducing his care worker. Their patience, kindness, and understanding have made such a positive difference.

They've made a huge difference to my brother's wellbeing and to our whole family's peace of mind. We're so grateful for everything they do.

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you so much for your kind words. We're truly delighted to hear that our team has made such a positive difference for your brother and your family. Providing thoughtful, person-centred support is at the heart of what we do, and it means a lot to know this has brought comfort and confidence to you all.

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Review from M A (Client / Service User) published on 24 October 2025 Submitted via Postal Card
Overall Experience

I have used Pristine Domiciliary Care Ltd for the past 2 months and we have been really pleased with the service so far. From the beginning, we got help with the initial assessment and the process was very smooth. I feel supported by the carer and the team and it has brought a lot of value to my life. Thank you so much!

Reply from Ayan Abokor, Director of Operations at Pristine Domiciliary Care Ltd

Thank you so much for taking the time to share your kind words. We're delighted to hear that you've had a positive experience with us and it's wonderful to know the care we provide has made a meaningful difference in your life. We truly appreciate your trust in us and look forward to continuing to support you.

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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Pristine Domiciliary Care Ltd.

Meet the Team (1)

Richard Thickpenny Job Title: Registered Manager Joined: 2024
Richard Thickpenny

As the Registered Manager at Pristine Domiciliary Care Ltd, I am passionate about providing high-quality, person-centred care that helps people live safely and comfortably in their own homes.

My goal is to ensure every client receives care that reflects their individual needs, values and preferences. I believe that dignity, respect and compassion should be at the heart of everything we do, and I work closely with our dedicated team to make sure these principles guide our daily practice.

I take great pride in supporting our staff to deliver excellent standards of care, maintain strong safeguarding practices, and continuously develop their skills. Together, we strive to build trusting relationships with our clients, their families and the wider community.

Frequently Asked Questions about Pristine Domiciliary Care Ltd

How many Carers does Pristine Domiciliary Care Ltd employ?

Pristine Domiciliary Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pristine Domiciliary Care Ltd to verify any information. View our terms and conditions. Pristine Domiciliary Care Ltd has an Enhanced Service - more info.