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MNS Consul Home Care Ltd has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years.
Over all time MNS Consul Home Care Ltd has 5 reviews.
Thank you for your kind feedback. We are delighted to know that you are satisfied with the service you received. Your comments will be shared with the staff member involved.Kind regards
Dear Andy,Thank you for your feedback. We appreciate the opportunity to assist your family and will pass your comments along to the team.Kind regards
Dear Tim,Thank you for your feedback,. This mean a lot to us to learn that you are happy with the service provided to your mother. We will share your comments with our care team.Regards
Dear Viv,Thank you for the feedback. It so lovely to hear that your mother is so happy with the service she receives. We will share your feedback to the team.Kind regards
Thank you so much for your feedback. We are pleased to hear that you have had a good experience using our services. We will share your feedback with the team and we wish your mother all the best. Regards
The Review Score of 9.2 (9.233) out of 10 for MNS Consul Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for MNS Consul Home Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5Claudine has spent the past 12 years working in the care sector, gaining extensive experience with vulnerable adults with diverse needs, such as the elderly, dementia, learning disabilities, and palliative care. She holds a BSc in Health Studies & Social Policy and a QCF Level 5 Diploma in Health & Social Care Management. Her career progression took her from a care worker to a Field Care Supervisor, and ultimately to a management position. Her long-term experience caring for vulnerable adults, along with interactions with their families and health professionals, has given her a strong understanding of how to develop effective, person-centred care plans tailored to individual needs, ensuring high-quality care and compliance with CQC regulations. She enjoys leading and motivating her team to ensure the company's adherence to CQC and local authority regulatory standards.
Sue brings over 45 years of dedicated experience in the Health and Social Care sector, accumulating a wealth of knowledge and skills along her journey. She proudly holds NVQs at levels 3, 5, and 7 in Leadership and Management. With at least 30 years as a registered manager for both domiciliary and residential organisations, she has worked closely with CQC, ensuring high standards of care. Sue is genuinely passionate about delivering compassionate, high-quality care and deeply respecting the decisions and preferences of every individual she works with—whether they are clients, their families, or other professionals. She is also committed to supporting her fantastic team. Since 2021, she has been a director at MNS Consul Home Care, where she continues to ensure that every customer receives the best possible care.
Devan brings 9 years of dedicated experience in the health and social care sector, having worked in various rewarding roles. She has served as a senior domiciliary care assistant, cared for patients as a healthcare assistant on an adult oncology ward, and responded swiftly as an emergency medical technician for the ambulance service. Devan holds a Level 2 qualification in health and social care, a Level 4 Diploma for associate ambulance practitioners, and a Level 3 in Emergency response ambulance driving. She is also currently working towards her Level 5 in health and social care, showcasing her commitment to continuous growth and making a positive impact in the field.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MNS Consul Home Care Ltd to verify any information. View our terms and conditions. MNS Consul Home Care Ltd has an Enhanced Service - more info.