MNS Consul Home Care Ltd

40 Moulsham Street, Chelmsford CM2 0HY
Review Us
9.2 5 Reviews
  • MNS Consul Home Care Ltd, Chelmsford
MNS Consul Home Care Limited is a compassionate local provider focused on delivering heartfelt and professional care services to individuals in the comfort of their homes. Dedicated to improving individuals’ quality of life, MNS Consul Home Care strives to promote independence through personalised support tailored to each customer's needs.
In the constantly changing field of home care services, MNS Consul Home Care recognises the many challenges customers encounter when seeking care. These include operational inefficiencies among care providers, managing customer relationships, and maintaining high-quality care. To address these issues, the company emphasises system improvements, consistent communication, and quality assurance to ensure seamless care delivery.
MNS Consul Home Care Limited has successfully overcome industry challenges by implementing strategic enhancements that focus on both exceptional customer service and operational effectiveness. Their commitment to personalised care and staff development secures their position as a community leader, dedicated to enriching the lives of the elderly.
For more information or to discuss how MNS Consul Home Care Limited can provide compassionate support for your loved ones, don't hesitate to get in touch with their team today.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £32
  • Weekly Live-in Care Fees: £1300 – £1450

Please call us today to discuss your needs.

These prices are only a guideline, please contact MNS Consul Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • MNS Consul Ltd

Person in charge

  • Claudine Ndamutsa (Registered Manager)

Admission Criteria

  • Our office is opn Monday to Friday from 09:00am to 5pm but you can reach us through the out of hours service by calling this number: 01245979520
9.2

MNS Consul Home Care Ltd has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years.
Over all time MNS Consul Home Care Ltd has 5 reviews.

Overall Experience
  • 3
  • 2
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to MNS Consul Home Care Ltd
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from R G (Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cooks, cleans , keeps car running while here.... vacuum all of flat .... helps me bathe and shower... helps me oil my body and feet... all prescribed by my doctor.... helps me take my medication..... overall, excellent
Reply from Mathias Ndamutsa, Director at MNS Consul Home Care Ltd

Thank you for your kind feedback. We are delighted to know that you are satisfied with the service you received. Your comments will be shared with the staff member involved.Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andy W (Son of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used the care services of MNS for around a year now. Initially for one parent which was extended to both parents. The level of care, flexibility of times and the increase of care requirements has been fantastic. The care staff and support has really helped us as a family through some quite challenging
times and we would highly recommend them
Reply from Mathias Ndamutsa, Director at MNS Consul Home Care Ltd

Dear Andy,Thank you for your feedback. We appreciate the opportunity to assist your family and will pass your comments along to the team.Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Timothy R (Son of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the carers we have had to look after my mother have been very friendly and very caring, you can tell that they are passionate about what they do.
They have kept the property and her clean and tidy looking after all my mothers needs.
Reply from Mathias Ndamutsa, Director at MNS Consul Home Care Ltd

Dear Tim,Thank you for your feedback,. This mean a lot to us to learn that you are happy with the service provided to your mother. We will share your comments with our care team.Regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Viv T (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 95 and needs help to shower. She has had help now for a number of years and she couldn't be happier. The carers are all so kind and respectful. They put mum at her ease and she looks forward to their visits. They are so friendly, I can hear them chatting and laughing and it makes me feel good
to know she has someone else to confide in if necessary. I know it is hard to trust someone else with a loved ones care but I would always recommend MNS Consul Home Care 100pc.
Reply from Mathias Ndamutsa, Director at MNS Consul Home Care Ltd

Dear Viv,Thank you for the feedback. It so lovely to hear that your mother is so happy with the service she receives. We will share your feedback to the team.Kind regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Son of Client) published on 1 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have had a good experience using this care agency. The personal care provided was of a great standard and much appreciated
Office/admin staff also did a great job in accommodating our needs. Everyone was friendly and as helpful as they could be, for which I am very grateful.
Reply from Mathias Ndamutsa, Director at MNS Consul Home Care Ltd

Thank you so much for your feedback. We are pleased to hear that you have had a good experience using our services. We will share your feedback with the team and we wish your mother all the best. Regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for MNS Consul Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for MNS Consul Home Care Ltd is calculated as follows: ( (22 Excellents x 5) + (8 Goods x 4) ) ÷ 30 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MNS Consul Home Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (3)

Claudine

Claudine Ndamutsa

Job Title: Registered Manger Joined: 2025

Claudine has spent the past 12 years working in the care sector, gaining extensive experience with vulnerable adults with diverse needs, such as the elderly, dementia, learning disabilities, and palliative care. She holds a BSc in Health Studies & Social Policy and a QCF Level 5 Diploma in Health & Social Care Management. Her career progression took her from a care worker to a Field Care Supervisor, and ultimately to a management position. Her long-term experience caring for vulnerable adults, along with interactions with their families and health professionals, has given her a strong understanding of how to develop effective, person-centred care plans tailored to individual needs, ensuring high-quality care and compliance with CQC regulations. She enjoys leading and motivating her team to ensure the company's adherence to CQC and local authority regulatory standards.

Sue

Sue Rose

Job Title: Director Joined: 2020

Sue brings over 45 years of dedicated experience in the Health and Social Care sector, accumulating a wealth of knowledge and skills along her journey. She proudly holds NVQs at levels 3, 5, and 7 in Leadership and Management. With at least 30 years as a registered manager for both domiciliary and residential organisations, she has worked closely with CQC, ensuring high standards of care. Sue is genuinely passionate about delivering compassionate, high-quality care and deeply respecting the decisions and preferences of every individual she works with—whether they are clients, their families, or other professionals. She is also committed to supporting her fantastic team. Since 2021, she has been a director at MNS Consul Home Care, where she continues to ensure that every customer receives the best possible care.

No image found

Devan Raymond

Job Title: Team Leader Joined: 2024

Devan brings 9 years of dedicated experience in the health and social care sector, having worked in various rewarding roles. She has served as a senior domiciliary care assistant, cared for patients as a healthcare assistant on an adult oncology ward, and responded swiftly as an emergency medical technician for the ambulance service. Devan holds a Level 2 qualification in health and social care, a Level 4 Diploma for associate ambulance practitioners, and a Level 3 in Emergency response ambulance driving. She is also currently working towards her Level 5 in health and social care, showcasing her commitment to continuous growth and making a positive impact in the field.

Frequently Asked Questions about MNS Consul Home Care Ltd

What Type of Services does MNS Consul Home Care Ltd offer?

MNS Consul Home Care Ltd offers Home Care.

How many Carers does MNS Consul Home Care Ltd employ?

MNS Consul Home Care Ltd employs 31 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MNS Consul Home Care Ltd to verify any information. View our terms and conditions. MNS Consul Home Care Ltd has an Enhanced Service - more info.