Family at Heart is a family-run home care provider with a difference. Founded and led by a Registered Nurse and a Registered Paramedic, the company brings together clinical expertise, compassion, and a genuine commitment to improving the lives of those they care for. With a strong foundation in healthcare and years of frontline experience, Family at Heart ensures that every service user receives the highest standard of safe, professional, and...
Care Provided by Family At Heart Home Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £24 - £28
Our Care Costs
At Family at Heart, we believe in providing transparent and fair pricing for high-quality, clinician-led care in the comfort of your own home.
> 1-hour call – £24
Please note: Double-up calls (where two carers are required) will be priced differently and may vary depending on the level of support needed.
We are always happy to discuss your individual care needs and create a tailored package that works best for you and your family.
Contact Family At Heart Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Family At Heart Home Care
- Private Owned
Person in charge
- Jake Barber (Registered Manager)
Family At Heart Home Care Reviews (6)
Family At Heart Home Care has a Review Score of 9.6 (9.55) out of 10, based on 6 reviews in the last 2 years.
Over all time Family At Heart Home Care has 6 reviews.
We asked jake to start to provide Care for my 90 year old mum following a fall and a stay in hospital. The whole.team are lovely with mum providing care and support second to none. We would highly recommend their tailor made services to anyone
They are always on time and do everything they can to make sure my nan is cared for whilst maintaining her independence and dignity.
They are knowledgable and have lots of professional experience which means they offer an exemplary standard of care .
Nothing is too much trouble , they are friendly and helpful in every way and my mum warmed to them immediately .
I wouldn't hesitate to recommend their care provision to others , they really are lovely people .
A personal service of high standard which is individualised appropriately to people needs .
You should be proud of youre service , both of you
Thankyou
The communication from initial contact has been outstanding. Very professional, compassionate and approachable, Jake went the extra mile to ensure that my dad was comfortable., I will definitely recommend the service.
I've been working with this company for a couple of months, and they treat me with kindness and understanding with patience and respect. They have been helping me with managing my condition while also getting more independence. It's run by a family, so it feels like family/friends. They help with appointments and medical help, cleaning, cooking and shopping, even when I'm in too much pain going for me, including picking up prescriptions. They're also always on time or early for the job.
They have been absolutely amazing. They are proactive and a pleasure to have around. They are open to helping in any way they can. They are respectful of my child's independence and want to be autonomous as a young woman, dealing with them directly. We have had a few carer agencies and many varying experiences but I can honestly say these are one of the best and the quickest to just come in and take over care without issue and I felt comfortable straight away in being able to take respite without worrying.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Family At Heart Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Family At Heart Home Care.
Meet the Team (2)
I co-founded Family at Heart Home Care in 2025, inspired by my passion for delivering high-quality, compassionate, and person-centred care. I am a registered paramedic with extensive healthcare experience, having worked across emergency, hospital, and community settings. This background has given me a strong clinical foundation, as well as a deep understanding of the unique needs of elderly and vulnerable people.
What drives me is the belief that care should always be about more than just medical support — it should be about dignity, respect, and bringing comfort to both clients and their families.
Outside of my professional role, I enjoy spending time with my own family, and I carry those same values of love, support, and trust into the care I provide through Family at Heart.
I co-founded Family at Heart Home Care in 2025, bringing with me over nine years of experience as a registered nurse. Throughout my career, I have worked in a variety of healthcare settings, supporting people with complex needs and ensuring they always receive safe, high-quality care.
I am passionate about delivering care that goes beyond clinical needs — for me, it’s about treating every individual with empathy, dignity, and respect, and making sure they feel truly valued.
Outside of my professional role, I enjoy spending time with my family and friends. I believe those same values of compassion, trust, and support are at the very heart of Family at Heart, and they guide everything I do.
Frequently Asked Questions about Family At Heart Home Care
How many Carers does Family At Heart Home Care employ?
Family At Heart Home Care employs 4 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Family At Heart Home Care to verify any information. View our terms and conditions. Family At Heart Home Care has an Enhanced Service - more info.