ADSL Ltd

Nyetimber Farm, Lower Jordan's Lane, Gay Street, Pulborough RH20 2HH
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9.1 4 Reviews
  • ADSL Ltd, Pulborough
ADSL Care is a compassionate, community-focused home care provider supporting adults to live safely and independently in their own homes across West Sussex. The agency specialises in truly personalised care, taking time to understand each person’s history, preferences and routines so support feels familiar, dignified and reassuring rather than intrusive.

Services include help with personal care, medication support, meal preparation, mobility, companionship, support with appointments and social activities, as well as specialised packages such as convalescent care following illness or surgery, and flexible overnight care for those who need extra reassurance or monitoring throughout the night. Care plans are regularly reviewed with individuals and those close to them to ensure changing needs are always recognised and responded to.

The team is made up of carefully selected carers who receive ongoing training and are chosen for their warmth, reliability and respect for each person’s home and privacy. They aim to build consistent, trusting relationships so that clients see familiar faces and feel genuinely listened to. ADSL Care places strong emphasis on communication, working closely with families, health professionals and local services to provide safe, well-coordinated care that helps people maintain independence, choice and quality of life at home.

Care Provided by ADSL Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31.85 – £33.60
  • Weekly Live-in Care Fees: £1500 – £2100

1/2 hourly rate weekday £20.00
1/2 hourly rate weekend £21.45


3/4 hourly rate weekday £23.91
3/4 hourly rate weekend £25.12

These prices are only a guideline, please contact ADSL Ltd to find out the exact price for your requirements.

Contact ADSL Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact ADSL Ltd to get a personalised quote.

Good to Know

Owner

  • ADSL Ltd
  • Privately Owned

Person in Charge

  • Sharon Harrison (Manager)
9.1

ADSL Ltd has a Review Score of 9.1 (9.083) out of 10, based on 4 reviews in the last 2 years.
Over all time ADSL Ltd has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to ADSL Ltd
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from C K (Daughter of Client) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently changed care provider to ADSL Care, I would highly recommend them to anyone looking for care for their loved ones / relatives.
My mother has improved greatly since receiving care from ADSL. Thank you ADSL
Reply from Sharon Harrison, Care Manager at ADSL LtdThank you for your kind words, we are very pleased to hear that your mother has improved since our carers have been coming in.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P K (Client) assisted by family/friend published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recently changed from another care provider to ADSL. My care is excellent, I have no complaints and would highly recommend this company. The care I receive is of a high quality, and I am made to feel supported.
Reply from Sharon Harrison, Care Manager at ADSL LtdThank you for your lovely review, it is a pleasure to provide you with your care and support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M R (Husband of Client) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very grateful for the speedy response to setting up care for my husband whilst I was in hospital and recovering after my operation. Carers responsive to any additional requests on each visit. They were all kind and helpful. The office is also responsive to requests by email or phone.
Reply from Sharon Harrison, Care Manager at ADSL LtdThank you for your kind words, we are very pleased to hear that our carers have been kind and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barbara S (Client) assisted by family/friend published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had excellent service, with carers being very attentive.
Reply from Sharon Harrison, Care Manager at ADSL LtdThank you for your kind review. We are so pleased we are providing you with an excellent service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.083)

Overview of Review Score

The Review Score of 9.1 (9.083) out of 10 for ADSL Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for ADSL Ltd is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for ADSL Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about ADSL Ltd

How many Carers does ADSL Ltd employ?

ADSL Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ADSL Ltd to verify any information. View our terms and conditions. ADSL Ltd has an Enhanced Service - more info.