Plaza Services Ltd

88 Rowland Street, Rugby CV21 2BW
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7.8 1 Review
  • Plaza Services Ltd, Rugby
Plaza Services Limited – Rugby delivers high-quality, person-centred home care to adults across Rugby and the surrounding areas. The service focuses on safety, dignity, and independence, enabling individuals to remain confidently in their own homes while receiving dependable and respectful support.

Specialist support is provided for individuals with learning disabilities, autism, mental health needs, physical disabilities, and long-term health conditions. Care plans are individually designed, regularly reviewed, and outcome-focused, ensuring support adapts as needs change.

Care professionals are carefully selected, fully vetted, and trained to meet regulatory standards. Ongoing supervision, competency assessments, safeguarding training, medication management training, and infection prevention measures promote safe and effective care delivery.

Robust quality assurance systems, clear governance processes, and continuous service monitoring reflect strong alignment with Care Quality Commission expectations. Close partnership working with families, local authorities, and healthcare professionals ensures coordinated, responsive support at all times.

Plaza Services Limited provides reliable, compassionate care built on professionalism, accountability, and trust — supporting individuals not only to remain at home, but to live well and thrive.

Why Choose Plaza Services Limited?
• Personalised care plans tailored to individual needs and preferences
• Fully vetted, trained, and supervised care professionals
• Strong safeguarding and medication safety practices
• Flexible support packages, from short visits to complex care
• Clear communication and partnership with families and professionals
• Continuous quality monitoring aligned with CQC standards

Care Provided by Plaza Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: £13 – £16
  • Hourly Visiting Care Fees: £22 – £30
  • Weekly Live-in Care Fees: £1025 – £1250

These fees are transparent and tailored to the level of care and support required. Final costs are confirmed following a full care assessment, ensuring each package is person-centred and proportionate to individual needs.

Contact Plaza Services Ltd to confirm what's included and receive a personalised quote based on your needs.

Contact Plaza Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Plaza Services Ltd to get a personalised quote.

Good to Know

Owner

  • Plaza services Limited
  • Privately Owned

Person in Charge

  • Francis Nana Amoah (Registered Manager)
7.8

Plaza Services Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Plaza Services Ltd has 1 review.

Overall Experience
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Total of 1, showing 1-1
Review from D P (Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My carers are always on time and ask me how I am doing each time.
They are kind and caring and always very gentle with my body which I really appreciate .
They both like my cat and we often laugh when my cat follows the carer around.
Having some conversation is important to me and this is getting
better as we get to know each other .
They are both very good with laundry and helping put shopping away, asking me if they are unsure where things go.
I would definitely recommend my carers they make my life better and I am grateful
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Plaza Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Plaza Services Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Plaza Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Francis Nana

Francis Nana Amoah

Job Title: Registered Manager

Registered Manager: Francis Nana Amoah


Francis is the Registered Manager of Plaza Services Limited – Rugby and is responsible for the overall leadership, governance, and quality of the service. With extensive experience in health and social care, Francis provides clear strategic direction while ensuring that care delivery remains safe, effective, person-centred, and compliant with Care Quality Commission standards.


Francis oversees recruitment, staff development, safeguarding practices, and quality assurance systems, ensuring that robust procedures are in place to protect and support the people receiving care. A strong focus is placed on continuous improvement, professional accountability, and maintaining high standards across all areas of the service.


Committed to dignity, respect, and independence, Francis promotes a culture where individuals are supported to achieve positive outcomes and live fulfilling lives within their own homes and communities.

Frequently Asked Questions about Plaza Services Ltd

How many Carers does Plaza Services Ltd employ?

Plaza Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Plaza Services Ltd to verify any information. View our terms and conditions. Plaza Services Ltd has an Enhanced Service - more info.