Golden Fortress Care Solutions Reviews (2)
Golden Fortress Care Solutions has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Golden Fortress Care Solutions has 2 reviews.
5.0 out of 5
At Golden Fortress Care Solutions, we are truly grateful for the trust you place in us to support your mother. Providing care with a gentle, professional, and compassionate approach is central to our values, and we are pleased to know that this has made a positive difference.
Your feedback means a great deal to us and motivates us to continue delivering care of the highest standard. Thank you once again for your recommendation.
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5.0 out of 5
From
Sifiso provided kind, compassionate and friendly care and was extremely professional throughout providing her credentials and all. the required paperwork.
We could not recommend her as a carer enough and thank you again for all your help!
Thank you again for trusting Golden Fortress. It was a pleasure to support you, and we wish you and your family all the very best.
Warm regards,
Golden Fortress Care Solutions
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Overview of Review Score
The Review Score of 8.5 (8.500) out of 10 for Golden Fortress Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Golden Fortress Care Solutions is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Golden Fortress Care Solutions is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.