Carer's Hands HCA Ltd

39 Crossley Place, Southampton SO15 2EX
Review Us
8.0 1 Review
  • Carer's Hands HCA Ltd, Southampton
Carers' Hands H C A Ltd is a compassionate home care provider committed to enhancing the lives of elderly and individuals needing support.

It has a team of skilled, empathetic caregivers.

The company offers personalized services including daily living assistance, companionship, and specialized care for chronic conditions. The mission is to promote independence and dignity, delivering tailored care with warmth and respect in the comfort of your home.

Trust Carers' Hands to provide reliable, high-quality care that prioritizes your well-being
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Care Provided by Carer's Hands HCA Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23.50 – £25
  • Weekly Live-in Care Fees: £1100 – £1250

Please contact us for more information regarding our fees we tailor our care packages to your individual needs.

These prices are only a guideline, please contact Carer's Hands HCA Ltd to find out the exact price for your requirements.

Contact Carer's Hands HCA Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Carer's Hands HCA Ltd to get a personalised quote.

Good to Know

Owner

  • Carers' Hands H C A Ltd
  • Privately Owned

Person in Charge

  • Chanyuka Dhlakama (Manager)

Carer's Hands HCA Ltd Reviews (1)

8.0

Carer's Hands HCA Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Carer's Hands HCA Ltd has 1 review.

Overall Experience
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Reviewer Connection to Carer's Hands HCA Ltd
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Total of 1, showing 1-1
Review from L D (Client) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased; put at ease from the outset. Friendly and relaxed, easy to be with. Mission statement of carer is accurate. Personal attributes enhance experience. I felt I was treated with dignity and respect.
Very satisfied with carer that currently attends. In that respect, happy to recommend Carer's
Hands HCA Ltd.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Carer's Hands HCA Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Carer's Hands HCA Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Carer's Hands HCA Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Chanyuka

Chanyuka Dhlakama

Job Title: Manager Joined: 2025

I am a dedicated manager, passionate about delivering exceptional person-centred care to our clients. With extensive experience in the homecare sector, I lead our team with compassion and professionalism, ensuring every client receives tailored support that enhances their quality of life. My commitment to fostering strong relationships, maintaining high standards, and ensuring compliance with regulations guarantees that our clients and their families can trust us to provide outstanding care with dignity and respect.

Frequently Asked Questions about Carer's Hands HCA Ltd

How many Carers does Carer's Hands HCA Ltd employ?

Carer's Hands HCA Ltd employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carer's Hands HCA Ltd to verify any information. View our terms and conditions. Carer's Hands HCA Ltd has an Enhanced Service - more info.