Helping Hands Homecare (Hereford)

37 & 40 Rural Enterprise Centre, Vincent Carey Road, Rotherwas Industrial Estate, Hereford HR2 6FE
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7.2 1 Review
  • Helping Hands Homecare (Hereford), Hereford
Helping Hands Homecare (Hereford) offers high-quality support and care to people living in their own homes.

The Herefordshire care team, fully qualified and regulated by the Care Quality Commission (CQC), provides home care across the county. Their services cover Bromyard, Hay-on-Wye, Hereford, Kington, Ledbury, Leominster, Ross-on-Wye, Symonds Yat, the Wye Valley, and nearby areas.

With over 30 years of experience, the Herefordshire team has built a trusted reputation for delivering compassionate, person-centred care. They support individuals with a wide range of needs — from simple day-to-day assistance to more complex care — helping people remain comfortable, safe, and independent in their own homes.
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Care Provided by Helping Hands Homecare (Hereford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: from £1895

These prices are only a guideline, please contact Helping Hands Homecare (Hereford) to find out the exact price for your requirements.

Contact Helping Hands Homecare (Hereford) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Helping Hands Homecare (Hereford) to get a personalised quote.

Good to Know

Person in Charge

  • Sonia Turner (Manager)

Helping Hands Homecare (Hereford) Reviews (1)

7.2

Helping Hands Homecare (Hereford) has a Review Score of 7.2 (7.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Helping Hands Homecare (Hereford) has 1 review.

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Review from D P (Wife of Client) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Helping Hands acted very quickly to set up the care, and they gave a good introduction on how the care operated. You were allowed to contribute your point of view. Explained the role of the carers. Acted very quickly when I had a crisis with one of carers and was dealt with understanding. The manager
was a phone call away and always replied quickly. Liaise with NHS professionals and dealt with any issues with prompt action and made sure everyone worked together in harmony for the best care for the patient, and supported the next of kin through a difficult time.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Homecare (Hereford)
Thank you for taking the time to leave us a review, we are very grateful.
We are delighted to hear that our team was able to act quickly, provide clear guidance, and support you through a…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.2 (7.167)

Overview of Review Score

The Review Score of 7.2 (7.167) out of 10 for Helping Hands Homecare (Hereford) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.167 for Helping Hands Homecare (Hereford) is calculated as follows: ( (2 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 6 Ratings = 4.167
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Homecare (Hereford) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Helping Hands Homecare (Hereford)

What Type of Services does Helping Hands Homecare (Hereford) offer?

Helping Hands Homecare (Hereford) offers Home Care.

How many Carers does Helping Hands Homecare (Hereford) employ?

Helping Hands Homecare (Hereford) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Homecare (Hereford) to verify any information. View our terms and conditions. Helping Hands Homecare (Hereford) has an Enhanced Service - more info.