Helping Hands Homecare (Rochdale)

Globe House, Globe Park, Moss Bridge Road, Rochdale OL16 5EB
Review Us
8.4 2 Reviews
  • Helping Hands Homecare (Rochdale), Rochdale
Helping Hands Homecare (Rochdale) provides home care services to people needing care in their own homes.

Helping Hands Home Care is a leading national home care provider, having supported tens of thousands of customers and their families, each one special and unique, every year in communities across the country. For decades, Helping Hands have been helping people to live well in the homes and communities they love. With a dedicated team of thousands of professionally trained carers and a branch structure local to you, Helping Hands offers tailored solutions for care at home. From help with daily routines or administering medication, to companionship or full time 24/7 live-in support, each is carefully designed personally to you.
Show Helping Hands Homecare (Rochdale) on the Map

Care Provided by Helping Hands Homecare (Rochdale)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.90
  • Weekly Live-in Care Fees: from £1750

These prices are only a guideline, please contact Helping Hands Homecare (Rochdale) to find out the exact price for your requirements.

Contact Helping Hands Homecare (Rochdale) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Helping Hands Homecare (Rochdale) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Natalie Smith (Manager)

Helping Hands Homecare (Rochdale) Reviews (2)

8.4

Helping Hands Homecare (Rochdale) has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Helping Hands Homecare (Rochdale) has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Helping Hands Homecare (Rochdale)
  • 1
  • 1
Total of 2, showing 1-2
Review from Annie R (Daughter of Client) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents recently moved to the Rochdale Branch of Helping Hands and have care help twice daily morning and night. The carers are wonderful ! They always polite, punctual, caring and compassionate. Mum and Dad both look forward to their visits. As much as possible the same carers are sent so real friendships
have blossomed with them, they know the routine and Dad doesn't get confused with unfamiliar faces. The managers in the office are wonderful too, respond quickly and are very approachable. I would highly recommend Helping Hands Rochdale.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Homecare (Rochdale)Thank you very much for sharing such a lovely review. We are delighted to hear that your parents have settled so well with the Rochdale branch and that their twicedaily support has been such a positive experience for them.
It is wonderful to know that the carers have been polite, punctual, caring and compassionate, and that your mum and dad look forward to their visits. Consistency is so important, especially when routine and familiar faces make such a difference, and it is lovely to hear that real friendships have formed.
We are also pleased that you have found the office team approachable and responsive. Your high recommendation means a great deal, and I will ensure your kind words are passed on to the whole team in Rochdalethey will truly appreciate them.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison W (Sister of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have peace of mind knowing Helping Hands carers are visiting and helping my sister. They encourage her in many ways and ensure her needs are met. They are always cheerful and caring and my sister looks forward to their visits.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Homecare (Rochdale)Good Morning,

Thank you very much for sharing your experience. We are so pleased to hear that our carers have provided you with peace of mind and have offered such positive encouragement and support to your sister. It is wonderful to know that their cheerful and caring approach has made a meaningful difference and that your sister looks forward to their visits.
Your kind words are greatly appreciated, and we are grateful for the trust you have placed in us.
We will be sure to share your feedback with the team.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Helping Hands Homecare (Rochdale) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Helping Hands Homecare (Rochdale) is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Helping Hands Homecare (Rochdale) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Helping Hands Homecare (Rochdale)

How many Carers does Helping Hands Homecare (Rochdale) employ?

Helping Hands Homecare (Rochdale) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Homecare (Rochdale) to verify any information. View our terms and conditions. Helping Hands Homecare (Rochdale) has an Enhanced Service - more info.