Abihealth North Tyneside

Cobalt Business Park, Regus Building, Office Number 105, Newcastle upon Tyne NE27 0QQ
Review Us
7.9 2 Reviews
  • Abihealth North Tyneside, Newcastle upon Tyne
Abihealth is a well-established medical services company with extensive operations within the primary care sector across the Northwest, and a growing presence within secondary care.

Abihealth provides a wide range of community-based primary healthcare services for people of all ages. Their services are fully tailored to meet the individual needs of each service user.

Care Provided by Abihealth North Tyneside

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
The price(s) shown are provided by the agency. Contact Abihealth North Tyneside for full pricing details and T&Cs.

Contact Abihealth North Tyneside to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Abihealth North Tyneside to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Steve Gibson (Complex Care Manager)
7.9

Abihealth North Tyneside has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years.
Over all time Abihealth North Tyneside has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Abihealth North Tyneside
  • 2
Total of 2, showing 1-2
Review from Hazel F (Client) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Do all the services that are required
Reply from Steve Gibson, Registered Manager at Abihealth North TynesideHello, Hazel. Thank you for taking the time to review Abihealth on homecare.co.uk, we very much appreciate this. Should you wish to discuss any part of your review further, please do not hesitate to contact us directly. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol T (Client) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general I am pleased with my care, but I wish to day 2 1-2 years its been fune but just recently I have been unhappy, The carers I know and trust is Nini, Judi, Ann, Mureen, Elizabeth, Crystbell, I know that there has to be a change but when management put people in no uniform, no ID, very untidy
in appearance. I can choose to who I allow to tend to my needs but there is some very vunrable clients who got no choice. Hope this issue can be sorted.
Reply from Steve Gibson, Registered Manager at Abihealth North TynesideDear Carol T, as a new manager in post I would like to thank you for your comments and give the reassurance that your comments will be followed up on and addressed immediately. I am happy to hear that you are pleased with your care in general. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for Abihealth North Tyneside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for Abihealth North Tyneside is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Abihealth North Tyneside is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Steve

Steve Gibson

Job Title: Complex Care Manager Joined: 2026

Experience - Steve has worked within the Health & Social Care Industry for over 35 years with the Local Authority and independent Organisations, working predominantly within a Domiciliary Care and Nursing/Care Home setting as a Registered Manager, Operations Manager, Operations Director and Business Development Director. Steve has amassed an enormous amount of knowledge, skills, expertise, experience and qualifications during this time, which guide him in his day-to-day practice.

Frequently Asked Questions about Abihealth North Tyneside

How many Carers does Abihealth North Tyneside employ?

Abihealth North Tyneside employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abihealth North Tyneside to verify any information. View our terms and conditions. Abihealth North Tyneside has an Enhanced Service - more info.