Potter House Care Ltd

Kwesi Larnyoh-Nartey has been the Registered Manager of Potter House Care Ltd since October 2021 and brings more than 21 years of distinguished experience within the Health and Social Care sector. A Senior Social Worker by profession, he has maintained an untarnished record throughout his career, working across a wide range of settings including nursing homes, children’s residential services, NHS hospitals, supported living environments, and domiciliary care.

Kwesi has extensive experience working collaboratively with multidisciplinary teams, including Social Workers, District Nurses, GPs, and other healthcare professionals. His leadership ensures that staff consistently follow professional recommendations and that care delivery aligns with best practice standards. His background includes expertise in recruitment, staff induction, training, supervision, appraisals, annual reviews, return-to-work interviews, and disciplinary procedures. He is also experienced in rota planning and undertaking on-call responsibilities.

A confident and assertive manager, Kwesi draws on a broad set of transferable skills that underpin the effective day-to-day operation of Potter House Care Ltd. He is skilled in conducting risk assessments, coordinating and reviewing care packages, and leading safeguarding procedures for vulnerable individuals. His work also encompasses care coordination, resource planning, and workforce management.

Kwesi holds a BA (Hons) in Social Science with a Diploma in Social Work, a Post-Qualifying Award in Social Work from the University of Hertfordshire, and a Mental Health Social Work Award. He has completed all mandatory Health and Social Care training relevant to his role.

As the Registered Manager, Kwesi is accountable for ensuring the seamless delivery of services regulated by the Care Quality Commission, in line with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. His responsibilities include assessments, care planning, staff supervision, client care management, recruitment, training oversight, office management, and organisational communications. He also provides strategic administrative direction, supported by the Care Coordinator, to ensure the agency operates efficiently, safely, and in the best interests of every client.

Venekai Larnyoh-Nartey is a highly experienced and dedicated Registered Mental Health Nurse with over 19 years of professional practice across a wide range of health and social care environments. Her background spans clinical and management roles within nursing and children’s residential homes, NHS services, hospital-based care settings, and domiciliary home care provision.

During her career, Venekai has spent over 6 years in senior leadership positions, working as a Senior Registered Nurse responsible for the supervision and management of multidisciplinary teams consisting of nurses, carers, and student nurse placements. Her role encompassed accountability for ensuring effective standards of care, clinical oversight, and consistent service quality. She has successfully undertaken responsibilities including care planning, recruitment and onboarding of staff, competency-based training and professional development, supervisions, appraisals, return-to-work processes, and performance management, including disciplinary procedures where required.

Venekai has significant experience in safeguarding vulnerable individuals and ensuring that policies, procedures, and working practices comply with regulatory standards and ethical expectations. In her capacity as Nominated Individual for Potter House Care Ltd, she provides strategic leadership, governance oversight, and assurance that the organisation operates in line with all statutory requirements. She has a thorough working knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3), and applies these standards to day-to-day operational decision-making, risk management, quality assurance, and clinical best practice.

Her extensive hands-on clinical experience, combined with her leadership and regulatory knowledge, enables her to champion safe, person-centred, compassionate care throughout the organisation. Venekai remains committed to ongoing professional development and continuous improvement, ensuring that Potter House Care Ltd consistently delivers safe, effective, caring, responsive, and well-led services in accordance with CQC expectations and best practice guidelines.