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Golden Link Care Services

2 Alexandra Gate, Ffordd Pengam, Cardiff CF24 2SA
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Care Provided by Golden Link Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £35
  • Weekly Live-in Care Fees: £850 - £1,300

At Golden Link Care Services, we believe in making your care journey as simple and supportive as possible.

We offer a complimentary initial visit to understand your needs and preferences. If you decide to proceed, we will complete a full care assessment and arrange an introduction to your dedicated care team, all free of charge.

As part of our commitment to supporting you beyond care delivery, we also provide free assistance with Attendance Allowance applications and can offer guidance on funding options for your care.

Every care plan we create is tailored to the individual, ensuring you receive the right level of support. If you would like to discuss costs and funding, please contact a member of our team for a personalised quote.

We offer flexible support starting from just 60 minutes of care.

Call us today to talk through your needs and pricing.
The price(s) shown are provided by the agency. Contact Golden Link Care Services for full pricing details and T&Cs.

Contact Golden Link Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Golden Link Care Services Ltd
  • Private Owned

Person in charge

  • Karren Makanda (Manager)
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Golden Link Care Services Reviews (3)

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9.0

Golden Link Care Services has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Golden Link Care Services has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from I B (Son of Client) published on 16 December 2025 Submitted via Website
Overall Experience

Karren at golden link was an absolute star during a really difficult time for our family. She and her staff were so friendly,helpful,understanding and extremely competent in helping to establish a care package for my mother. I cannot recommend golden link enough.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Billie C (Daughter of Client) published on 12 December 2025 Submitted via Website
Overall Experience
I cannot praise this care agency highly enough. They support my mum, who lives with MS, with four visits a day, and the care they provide goes far beyond just meeting her basic needs --they genuinely enhance her quality of life.
They help with everything: toileting, washing and dressing, preparing meals, and offering companionship and emotional support. Every single carer treats my mum with dignity, kindness, patience, and total respect. It means so much how comfortable and safe my mum feels with them. She truly loves everyone who comes to see her, completely trusts them, and looks forward to their visits.

The carers don't just "do a job"-they go above and beyond every single day. They take time to chat with her, make her laugh, and always make sure she feels valued and cared for as a person, not just a patient. Their compassion, warmth, and professionalism are exceptional.

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No Rating
Review from Kerena P (Daughter of Client) published on 12 December 2025 Submitted via Website
Overall Experience
The family would like to say a huge thank you Karren and her team of professional carers at Golden Link Care Services, from the beginning when we first were in contact, the professionalism and level of care has been outstanding. The care package provided has run smoothly and adapted to the times and needs of our Mum so she can have the best experience of care whilst living at home. The small team of carers have been consistent which has been very good to build up trust and a relationship with their care. Always on time and routines have been followed. Communication has been excellent and support to the family second to none.

Thank you so much again for everything you have done, I would highly recommend their services.

Reply from Karren Makanda, Registered Manager at Golden Link Care Services
Thank you so much for your lovely review. Its truly been a privilege for our whole team to support your mum and to get to know your family.

Were really glad to hear that the consistency of the carers, our communication, and the flexibility of the care plan helped make things a little easier....  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 29 April 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Frequently Asked Questions about Golden Link Care Services

How many Carers does Golden Link Care Services employ?

Golden Link Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Golden Link Care Services to verify any information. View our terms and conditions. Golden Link Care Services has a Basic Service - more info.