Golden Link Care Services

2 Alexandra Gate, Ffordd Pengam, Cardiff CF24 2SA
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9.0 3 Reviews
  • Golden Link Care Services, Cardiff
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Care Provided by Golden Link Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £35
  • Weekly Live-in Care Fees: £850 – £1300

At Golden Link Care Services, we believe in making your care journey as simple and supportive as possible.


We offer a complimentary initial visit to understand your needs and preferences. If you decide to proceed, we will complete a full care assessment and arrange an introduction to your dedicated care team, all free of charge.


As part of our commitment to supporting you beyond care delivery, we also provide free assistance with Attendance Allowance applications and can offer guidance on funding options for your care.


Every care plan we create is tailored to the individual, ensuring you receive the right level of support. If you would like to discuss costs and funding, please contact a member of our team for a personalised quote.


We offer flexible support starting from just 60 minutes of care.
Call us today to talk through your needs and pricing.

These prices are only a guideline, please contact Golden Link Care Services to find out the exact price for your requirements.

Contact Golden Link Care Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Golden Link Care Services to get a personalised quote.

Good to Know

Owner

  • Golden Link Care Services Ltd
  • Privately Owned

Person in Charge

  • Karren Makanda (Manager)
Are you the Owner/Manager of Golden Link Care Services? View your Advertising Options

Golden Link Care Services Reviews (3)

9.0

Golden Link Care Services has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Golden Link Care Services has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
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Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Golden Link Care Services
  • 2
  • 1
Total of 3, showing 1-3
Review from I B (Son of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Karren at golden link was an absolute star during a really difficult time for our family. She and her staff were so friendly,helpful,understanding and extremely competent in helping to establish a care package for my mother. I cannot recommend golden link enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Billie C (Daughter of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care agency highly enough. They support my mum, who lives with MS, with four visits a day, and the care they provide goes far beyond just meeting her basic needs --they genuinely enhance her quality of life.
They help with everything: toileting, washing and dressing, preparing
meals, and offering companionship and emotional support. Every single carer treats my mum with dignity, kindness, patience, and total respect. It means so much how comfortable and safe my mum feels with them. She truly loves everyone who comes to see her, completely trusts them, and looks forward to their visits.
The carers don't just "do a job"-they go above and beyond every single day. They take time to chat with her, make her laugh, and always make sure she feels valued and cared for as a person, not just a patient. Their compassion, warmth, and professionalism are exceptional.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kerena P (Daughter of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family would like to say a huge thank you Karren and her team of professional carers at Golden Link Care Services, from the beginning when we first were in contact, the professionalism and level of care has been outstanding. The care package provided has run smoothly and adapted to the times and
needs of our Mum so she can have the best experience of care whilst living at home. The small team of carers have been consistent which has been very good to build up trust and a relationship with their care. Always on time and routines have been followed. Communication has been excellent and support to the family second to none.
Thank you so much again for everything you have done, I would highly recommend their services.
Reply from Karren Makanda, Registered Manager at Golden Link Care ServicesThank you so much for your lovely review. Its truly been a privilege for our whole team to support your mum and to get to know your family.
Were really glad to hear that the consistency of the carers, our communication, and the flexibility of the care plan helped make things a little easier. Building trust and offering genuine, heartfelt support is at the centre of what we do, so your words mean a great deal to us.
Thank you again for your kindness and for recommending us. Wishing your mum and all of you the very best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Golden Link Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Golden Link Care Services is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Golden Link Care Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Frequently Asked Questions about Golden Link Care Services

What Type of Services does Golden Link Care Services offer?

Golden Link Care Services offers Home Care.

How many Carers does Golden Link Care Services employ?

Golden Link Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Golden Link Care Services to verify any information. View our terms and conditions. Golden Link Care Services has an Basic Service - more info.