Rose Care has been a trusted provider of home care services in Felixstowe and the surrounding Suffolk area for over 30 years and rated Outstanding by the CQC (January 2023), they are very excited and proud that their Norwich branch was registered with the CQC and they started offering Home Care Services in Norwich and surrounding areas in 2025.
They believe everyone deserves to feel safe, supported, and independent in their...
Rose Care has been a trusted provider of home care services in Felixstowe and the surrounding Suffolk area for over 30 years and rated Outstanding by the CQC (January 2023), they are very excited and proud that their Norwich branch was registered with the CQC and they started offering Home Care Services in Norwich and surrounding areas in 2025.
They believe everyone deserves to feel safe, supported, and independent in their own home. That’s why they brought their person-centred approach to care into the heart of Norwich and across Norfolk. Whether you are looking for a little extra help around the house or more regular personal care support, Rose Care in Norwich will be here for you and your family.
Rose Care offer a wide range of services that adapt to the unique needs of each individual, including:
Personal Care Support - Help with washing, dressing, toileting, and getting ready for the day with dignity and respect.
Meal preparation and Hydration - support with meals of your choice
Companionship - Meaningful conversation, shared hobbies, or simply a friendly face to check in.
Household Help - Light cleaning, laundry, and making meals – the little things that make a big difference.
Escorted outings - Accompanied visits to appointments, the shops, or simply for a walk in the park.
Dementia Support - Specialist care with patience, understanding, and consistency.
End of Life Care - Sensitive and dignified care, working alongside families at every step.
Their new Norwich office will be the local hub for delivering home care services across all of Norwich to nearby towns and surrounding villages. Whether you live in "the fine city" or in the beautiful countryside, you’ll receive the same high standard of care that they have proudly delivered in Felixstowe since day one.
Care Provided by Rose Care Norfolk
Types of Home Care
Visiting Care
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£35 - £37.50
The price(s) shown are provided by the agency. Contact Rose Care Norfolk for full pricing details and T&Cs.
Contact Rose Care Norfolk to get a personalised quote:
Review from A E (Wife of Client) published on 10 September 2026 Submitted via Website•
Overall Experience
Our experience as first time care users has been very positive ! The carers are exactly that very caring ! arriving with a smile each day ,they put my husband at ease straight away it can be a difficult morning shower as being deaf makes communication difficult ! but risking a drenching they...
Our experience as first time care users has been very positive ! The carers are exactly that very caring ! arriving with a smile each day ,they put my husband at ease straight away it can be a difficult morning shower as being deaf makes communication difficult ! but risking a drenching they manage each carer has stuck to his schedule which has made for a happy visit ,from my point of view as his wife it is the best care for us ,as we both start the day with a happy frame of mind! Which for us and all of us is the best way.
↩Reply from vicky Poynter, Registered Manager at Rose Care Norfolk
Thank you for your lovely review, we don't mind getting a drenching especially if it means that we are able to get your day started with a happy frame of mind.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carol H (Wife of Client) published on 20 July 2026 Submitted via Website•
Overall Experience
Very efficient service looking after my husband. Timing good and very helpful, when possible, to accommodate our requests. Would recommend them.
My husband is very happy with the care he receives which is delivered in a very thoughtful and tender way.
Very efficient service looking after my husband. Timing good and very helpful, when possible, to accommodate our requests. Would recommend them.
My husband is very happy with the care he receives which is delivered in a very thoughtful and tender way.
↩Reply from vicky Poynter, Registered Manager at Rose Care Norfolk
Thank you so much for your lovely review, we understand that things can change and that there is a need for flexibility in social care. We're so glad that your husband is happy with the care that he receives.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Annette F (Wife of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
Rose Care is the first care company I have had to provide personal care for my husband. As a retired nurse, I can honestly say that the care provided is excellent. The carers are trained professionals who take pride in their work. I can highly recommend Rose Care. Yes, you can find cheaper...
Rose Care is the first care company I have had to provide personal care for my husband. As a retired nurse, I can honestly say that the care provided is excellent. The carers are trained professionals who take pride in their work. I can highly recommend Rose Care. Yes, you can find cheaper companies out there but you won't get the quality care that your loved one deserves. So forget the rest and choose the best.
↩Reply from vicky Poynter, Registered Manager at Rose Care Norfolk
Thank you so much for your lovely review, it's so nice to be able to provide the quality care that has made a difference to not only your husband but to you as well
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rose Care Norfolk.
Accreditations
There are no accreditations posted yet for Rose Care Norfolk.
Meet the Team (2)
Vicky PoynterJob Title Registered ManagerJoined 2025
I started my career in care in 2006 as a care assistant working part-time in the evenings, which allowed me to be a stay-at-home mum for my then 2...
I started my career in care in 2006 as a care assistant working part-time in the evenings, which allowed me to be a stay-at-home mum for my then 2 young children. I gradually started picking up more hours as the children grew, and eventually started working in the office as the administrator, doing payroll, etc. I was then a Recruitment and Training Coordinator and became a Moving and Handling Instructor and Medication Trainer. I am a big advocate of training and love being able to give carers the knowledge to provide high-quality care and watch them flourish in their career. I have gained various qualifications through the years, including my Level 5 Health and Social Care Management and gained a wealth of experience in various roles throughout social care, including Recruitment, HR, Training, Deputy Manager and became a registered manager in 2019.
I started my role as Registered Manager with Rose Care in July 2025 to bring the high-quality care to the Norfolk community that Rose Care Suffolk have been providing in Felixstowe and the surrounding areas for 30 years.
Dariush FassihiJob Title Director / Nominated IndividualJoined 2023
Dariush took over as Director of Rose Care Suffolk Ltd in 2023 from Liz and Sue to carry forward the values of Rose Care Suffolk and continue the...
Dariush took over as Director of Rose Care Suffolk Ltd in 2023 from Liz and Sue to carry forward the values of Rose Care Suffolk and continue the Outstanding care the carers provide.
Dariush’s home growing up also served as the HQ for his parents' nursing agency, so care was a part of his life from a young age. He helped in the office until he turned 18, then started working in hospitals and care homes, where his true love for care really started, and has never faltered since. Dariush went to the University of East Anglia to study mental health nursing and served for over 15 years in the NHS, going up and down the ladder between management and direct clinical care roles in a wide range of community and inpatient environments.
Continuous learning is important to Dariush and, amongst many other courses has completed his Advanced Clinical Practitioner master’s at the University of Suffolk. Dariush returned to the family healthcare business, which was now a supported living service in Suffolk, in 2021. It is his motivation to always want people to receive the best care that has always driven him and ultimately pulled him towards leading Rose Care Suffolk forward.
Rose Care, a trusted provider of home care services in Felixstowe and the surrounding Suffolk area for over 30 years and rated Outstanding by the CQC. Dariush was very excited and proud to take Vicky and Sophie on board to register with the CQC to launch the Norwich branch, so we can now offer our Home Care Services in Norwich and the surrounding areas.
We believe everyone deserves to feel safe, supported, and independent in their own home. That’s why we’re bringing our person-centred approach to care into the heart of Norwich and across Norfolk. Whether you're looking for a little extra help around the house or more regular personal care support, Rose Care in Norwich will be here for you and your family.
Frequently Asked Questions about Rose Care Norfolk
How many Carers does Rose Care Norfolk employ?
Rose Care Norfolk employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rose Care Norfolk to verify any information. View our terms and conditions. Rose Care Norfolk has an Enhanced Service -what an Enhanced Service includes.
