Priorityservices4u

Sure Store, Molly Millars Lane, Wokingham RG41 2QJ
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9.4 6 Reviews
  • Priorityservices4u, Wokingham
Priorityservices4u is an independently run care company offering at Home Care services In and around the Wokingham and the surrounding areas.

They provide assistance to people who need supported living, such as elderly individuals or those with frail health or dementia. They also support people with learning difficulties, physical disabilities, or mental health issues. Support is available for individuals who have had a hospital stay and can continue their recovery at home with assistance, as well as for those who require palliative care.

Their services include assistance with the preparation of meals, support with feeding and hydration, and medication administration. They offer companionship and support with general outings in the community. Practical personal care is provided, including washing, dressing, bathing, and shaving. Pet care can also be arranged.

All support is delivered in line with a person-centred care plan.
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Care Provided by Priorityservices4u

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £35
  • Weekly Live-in Care Fees: £1347 – £1500

Depending on level of care required.

These prices are only a guideline, please contact Priorityservices4u to find out the exact price for your requirements.

Contact Priorityservices4u to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Priorityservices4u to get a personalised quote.

Good to Know

Owner

  • Priority Services4u Ltd
  • Privately Owned

Person in Charge

  • Alyson Hobbs (Manager)

Priorityservices4u Reviews (6)

9.4

Priorityservices4u has a Review Score of 9.4 (9.356) out of 10, based on 6 reviews in the last 2 years.
Over all time Priorityservices4u has 6 reviews.

Overall Experience
  • 5
  • 1
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Date Published
  • 6
  • 6
  • 6
  • 6
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Reviewer Connection to Priorityservices4u
  • 3
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Total of 6, showing 1-6
Review from A D (Mother of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say my son is very happy in the house he lives at. He became more independent and he always says how well he is treated. The staff is very friendly, patient, professional and kind. We both very happy. I am very grateful for all the support and kindness we receive.
Reply from Lily Duffy, Registered Manager at Priorityservices4uThank you so much for sharing this wonderful feedback. We are truly delighted to hear how happy your son is in his home and how much independence he has gained. Our team is committed to providing compassionate, person-centred support, and it means a great deal to know that he feels well-treated and supported.

Your kind words about our staff's friendliness, patience, and professionalism are deeply appreciated. We are equally grateful for the trust you place in us and are proud to be part of your son's journey.

If there is ever anything more we can do, please don't hesitate to let us know. We're here for both of you.
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Review from G L (Daughter of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priorityservices4U started caring for my mother during Covid after she'd had a stint in hospital in November 2021 and continued to do so until she died at the end of 2024. She had dementia as well as mobility issues & used a mobility frame to move around until she eventually could only be moved
in a wheelchair. They always treated her with care and kindness and would go out of their way to ensure she was comfortable and happy. On the occasions that she didn't want to get up they would respect her wishes although they would usually manage to cajole her into having a wash and getting dressed. They learnt her likes and dislikes and would expertly engage her in memories from the past or chat about her interests. Occasionally they would take her out to the theatre and for lunch. They used to have lunchtime events for family carers and clients. In my case I felt supported too and if time they would have a coffee. Even now, they keep in contact to ensure that I am alright.
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Review from Moira M (Daughter of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priority services 4 U have been amazing,I have used them for my mother's personal care for over 5 years since she was diagnosed with dementia. They also helped me with my father who has also been diagnosed. Over the last 12 months my parents have a live in carer. All the carers have been excellent,
kind, patient,caring like extended family. If I could I would give 20 stars. Truly amazing. Also fantastic help and advice. Dementia journeys are not easy and getting great help like this is really valuable Thank you so much
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Review from S P (Client) published on 19 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have used Priority Services 4U since January, but prior to that my husband was a client for a couple of years. The carers have all been very nice and helpful. They are kind and reassuring. We had no problems at all.
Reply from Alyson Hobbs, Registered Managers at Priorityservices4uThank you for your kind review we all hope to make a difference to our clients lives and assist family members to know their love ones are safe and well cared for.
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Review from Joanna B (Great-Niece of Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priorityservices4u has always been excellent in caring for my aunt. They are very responsive if there are any issues to discuss, offer great flexibility but especially they are truly caring and compassionate people. They are also very professional and know who to contact in different situations. If
any equipment is needed for the home, for example, they will contact the relevant person and arrange that. They have also been amazing at dealing with unexpected situations and medical emergencies and their communication has always been great in those cases. Knowing that my aunt is supported by such professional and compassionate carers gives us great peace of mind.
Reply from Alyson Hobbs, Registered Managers at Priorityservices4uThank you so much for your lovely feedback. We have some lovely kind carers who take great care of our more vulnerable clients.
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Review from T P (Daughter of Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our carer was an absolute saviour for us, at a time when we were at our most traumatised.


My mum had spent 2 weeks in hospital, and then returned home, but was still ill.
For the next 2 weeks, the carer was amazing, and was flexible with her time, and she worked around the times when my mum needed

her.


The carer was extremely professional, knowledgeable, experienced, friendly, and many other positive phrases.


We're so grateful to our carer, for being amazing.

Reply from Alyson Hobbs, Registered Managers at Priorityservices4uThank you so much for your kind words. We pride ourselves on delivering personalised care and really value such positive feedback.
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Current Review Score: 9.4 (9.356)

Overview of Review Score

The Review Score of 9.4 (9.356) out of 10 for Priorityservices4u is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Priorityservices4u is calculated as follows: ( (29 Excellents x 5) + (7 Goods x 4) ) ÷ 36 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Priorityservices4u is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Alyson Hobbs

Job Title: Registered Manager Joined: 2022

Over 30 years of experience in the Home care industry. I have a compassionate nature and only want to provide the best for the people using our service. I believe in honesty, trust, respect, privacy and dignity.


Delivering first-class care to all individuals. To do this, we have well-trained, compassionate, and reliable staff who follow the same compassion as I do.


All of our staff have the training required to meet the needs of our people in the community and the standards expected of them.

Lily

Lily

Job Title: Registered Manager Joined: 2025

As the Registered Manager of our Supported Living service, I am dedicated to creating safe, empowering, and person-centred support for every individual we work with. With a strong commitment to promoting independence, dignity, and meaningful outcomes, I lead our team to deliver high-quality care that reflects each person’s unique strengths, aspirations, and needs.


As a Neurodiversity Champion, I am passionate about ensuring our service is truly inclusive. I actively advocate for neurodivergent individuals, promote awareness and understanding, and embed supportive practices that celebrate diversity and enable people to thrive in their own way.


I believe in leading with compassion, transparency, and accountability. My focus is on continuous improvement, staff development, and creating a culture where both the people we support and our team feel valued, heard, and empowered.

Frequently Asked Questions about Priorityservices4u

How many Carers does Priorityservices4u employ?

Priorityservices4u employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Priorityservices4u to verify any information. View our terms and conditions. Priorityservices4u has an Enhanced Service - more info.