Osborne Community Support

16 Bay Road, Ladye Bay, Clevedon BS21 7BT
8.0 1 Review
  • Osborne Community Support, Clevedon

Care Provided by Osborne Community Support

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £38

These prices are only a guideline, please contact Osborne Community Support to find out the exact price for your requirements.

Contact Osborne Community Support to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Osborne Community Support to get a personalised quote.

Good to Know

Owner

  • Osborne Care Homes Ltd
  • Privately Owned

Person in Charge

  • Alana Pole and Suzanne McPadden (Managers)
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Osborne Community Support Reviews (1)

8.0

Osborne Community Support has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Osborne Community Support has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Osborne Community Support
  • 1
Total of 1, showing 1-1
Review from Penny P (Wife of Client) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Osbourne Home Care since Richard came out of respite.
The carers are lovely so helpful, they will do anything you ask them to do.
We use the carers three time a week, they take Richard out, he loves his coffee and cake.
They put the wheelchair into their car and with his blue
badge ( easy for the carers to find a parking space.). they take Richard out.
The carers help me in the flat as well.
My husband has Alzeimer's and Parkinson's and the carers are so good with him.
Reply from Joshua Slator, Company Owner at Osborne Community SupportThank you so much for your kind words, it really means so much to the carers to hear.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Osborne Community Support is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Osborne Community Support is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Osborne Community Support is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Osborne Community Support

How many Carers does Osborne Community Support employ?

Osborne Community Support employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Osborne Community Support to verify any information. View our terms and conditions. Osborne Community Support has an Basic Service - more info.