Bluebird Care Lytham and Fylde

My job is to make sure we provide our customers with precisely the care they want, in the way they choose, offering the value-for-money they expect. That means:

-investing in the training, skills and professional development of our staff, as well as offering terms and conditions commensurate with a high-quality service.

-always looking for ways we can innovate so as to continually improve on what we offer

I started Bluebird Care Lancaster and South Lakeland in 2015, having always had a personal interest in care and caring, and hands-on experience supporting close relatives with dementia.

My professional background is in public policy and administration – my first career was as a diplomat, but I moved to Lancaster in 2005 to raise our children and worked for Lancashire County Council in promoting transparent and accountable public services.

I have been hugely inspired by the opportunity to develop my own care business as a member of the Bluebird Care network, to bring together my passion for excellent care with my professional skills.

I am married with four children. I love living in the Morecambe Bay area, proud of its rich natural beauty and cultural heritage. My hobbies include reading and sports - especially walking in the Bowland or Lakeland hills. And as I move past the 50 mark, I find I am loving gardening too!

I am responsible to the national regulator, Care Quality Commission, to ensure the safety and effectiveness of our service. After working in other sectors, I too discovered my vocation is in caring for the most vulnerable in my community. My focus is always on keeping the person receiving care at the centre of everything we do. My strength is in working with others holistically, including other community professionals, to ensure the full range of a person's needs are met.

As care manager for Bluebird Care Lytham & Fylde, I am responsible for supporting our dedicated team of care professionals and ensuring that every customer receives the highest standard of care.

With my wealth of experience in the care sector, I work closely with customers and their families to create personalised care plans that reflect individual needs, preferences and goals. I am passionate about delivering care that promotes independence, dignity and wellbeing, while providing reassurance and support to loved ones.

Building strong relationships with our customers and care team is at the heart of everything I do. I take great pride in helping people remain safe, comfortable and happy in their own homes, ensuring they receive compassionate, high-quality care they can trust.