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The aim was to create something different—care that is personal, consistent, and goes the...
Novel Home Care was founded on the belief that care could be better. The founder's journey began while looking after a grandparent who lived with Parkinson’s disease, and later becoming a self-employed carer. This experience highlighted the lack of regulation and support for self-employed carers, as well as the rushed, impersonal care often found within larger companies.
The aim was to create something different—care that is personal, consistent, and goes the extra mile. At Novel Home Care, every client has a small team of carers who truly know them, understand their wishes, needs, and routines, and recognise when something isn’t quite right.
The mission is simple: to build genuine relationships, promote independence, and help people remain safe, confident, and supported in their own homes. The name Novel is a tribute to the founder’s grandparent, who ran a business called Novel Wood and inspired the beginning of a career in care—keeping this memory and legacy at the centre of the organisation’s values.
Care Provided by Novel Home Care Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Fees will be discussed during initial visits. We aim to offer affordable high-quality care.
The price(s) shown are provided by the agency. Contact Novel Home Care Ltd for full pricing details and T&Cs.
Contact Novel Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Novel Home Care Ltd
- Private Owned
Person in charge
- Ellie Rushby (Manager)
Novel Home Care Ltd Reviews (1)
Novel Home Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Novel Home Care Ltd has 1 review.
My bedridden Mum recieved care that went above and beyond.Nothing was ever too much trouble.
100% trustworthy and reliable.
Excellent communication with our family at all times.
Mums comfort, digity and extremely complex needs were paramount at all...
My bedridden Mum recieved care that went above and beyond.Nothing was ever too much trouble.
100% trustworthy and reliable.
Excellent communication with our family at all times.
Mums comfort, digity and extremely complex needs were paramount at all times.
I cannot recommend this provider highly enough and have so much peace of mind that we were able to use this service in the final months of our precious Mums life.
Hi Trudie,
Thank you for you kind words, it was a pleasure to care for your mum and she is greatly missed.
Kind regards,Ellie Ruhsby, registered manager.
News (0)
There are no news items for Novel Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Novel Home Care Ltd.
Accreditations
There are no accreditations posted yet for Novel Home Care Ltd.
Meet the Team (3)

I’m Ellie. I am the registered manager and owner of Novel Home Care. I have 10 years’ experience in care, covering all aspects from dementia care to...
I’m Ellie. I am the registered manager and owner of Novel Home Care. I have 10 years’ experience in care, covering all aspects from dementia care to adults with physical disabilities and young adults with mental health conditions. I have spent my career in both care homes and the community setting, as well as working in the council as an adult social care practitioner. I have learnt a lot and gained a lot of skills and knowledge in all areas of care. I have a Level 5 qualification in leadership and management in adult social care, as well as Level 2 and 3 qualifications in health and social care (adult). This is a new and exciting journey for me, and I am pleased with the care team we have to provide excellent, person-centred care.

Nicola is known as Nicki. She splits her time working as a senior carer with Novel Home Care and working as a health care assistant in a doctor’s...
Nicola is known as Nicki. She splits her time working as a senior carer with Novel Home Care and working as a health care assistant in a doctor’s surgery, where Nicki takes bloods, does observations, manages wound care/dressings and other vital tasks to support the community. This role helps keep her many clinical skills and knowledge up to date and therefore helps our clients with their medical conditions and queries.

With over 30 years in the care industry, Julie brings extensive knowledge, skills and experience to our team. She was an area manager of a care...
With over 30 years in the care industry, Julie brings extensive knowledge, skills and experience to our team. She was an area manager of a care company before she decided to step down and return to the ‘hands-on’ role of being a care assistant. Julie is a local lady, living in Wincanton for many years. Julie has a wide range of qualifications, including the equivalent of a level 5 in leadership and management in health and social care. Julie is looking forward to being back as a carer, working very closely with the clients to ensure the care we provide for them is high quality and person-centred.
Frequently Asked Questions about Novel Home Care Ltd
What Type of Services does Novel Home Care Ltd offer?
Novel Home Care Ltd offers Home Care.
How many Carers does Novel Home Care Ltd employ?
Novel Home Care Ltd employs 3 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Novel Home Care Ltd to verify any information. View our terms and conditions. Novel Home Care Ltd has an Enhanced Service -what an Enhanced Service includes.