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The Trusted Companion Midlothian Ltd

4-6 Bank Street, Penicuik, Midlothian EH26 9BG
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The Trusted Companion Midlothian Ltd, Penicuik

Care Provided by The Trusted Companion Midlothian Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£28 - £30

weekend rate - £28.00 - £30.00

Contact The Trusted Companion Midlothian Ltd to get a personalised quote

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)

Good to Know

Owner

  • The Trusted Companion (Edinburgh) Ltd
  • Private Owned

Person in charge

  • Nicola Brown (Manager)
Are you the Owner/Manager of The Trusted Companion Midlothian Ltd?View your Advertising Options

The Trusted Companion Midlothian Ltd Reviews (5)

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9.5

The Trusted Companion Midlothian Ltd has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time The Trusted Companion Midlothian Ltd has 5 reviews.

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Review from E C (Client / Service User) published on 25 August 2026 Submitted via Website•
Overall Experience

A 5 star rating for Nicky and the team at Trusted Companions Midlothian. After my knee replacement operation, I was worried how I would cope during the first couple of weeks at home on my own whilst recovering and not able to fend for myself. I need not have worried. When I contacted Nicky, she reassured me that Trusted Companions would fit around whatever I needed. And that's exactly what they did. Not only was the care personal and attentive but the carers saw what needed to be done and were there to help me solve any problems. They took the time to check on my progress and to give me encouragement. I was lucky to have found such a dedicated team who were adaptable and flexible to my short term needs. Thank you.

↩Reply from NICOLA BROWN, Director at The Trusted Companion Midlothian Ltd

Thankyou for taking the to to describe your experience. It was a pleasure getting to know you and we all wish you the best in your full recovery.

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Review from Mel R (Daughter of Client) published on 16 July 2026 Submitted via Website•
Overall Experience

My mum has been with Nicky from the start and now along side her we have Rosie & honestly there is not enough words or thanks that can even come close to how much they are appreciated. Aside the fact I have no worries at all in regards to my mums care and I can relax and have peace of mind my mum has the freedom to chose what she does and even gets ideas from them doing new things and going new places and is thriving. Best and easiest decision I have made. To you both and everyone else behind the scenes thank you truly for everything

↩Reply from NICOLA BROWN, Director at The Trusted Companion Midlothian Ltd

Thanks for trusting me/us from the start Mel! You know how much we enjoy time with your mum, your words are appreciated very much. We look forward to the future with you all in it :) Nicky, Rosie and the Team x

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Review from Winifred M (Daughter of Client) published on 22 June 2026 Submitted via Website•
Overall Experience
Nicky and Rosie look after my dad so well. They have taken the time to get to know him and learn his little habits and work so well with him.
They are very adaptable to change and took over brilliantly when I went on a month long trip. Leaving dad was hard but they were so very good with him.
They often think of things I forget and they also pick up on medical things and prompt me to attend to these. Dad is so comfortable with both ladies and looks forward to them coming. For me that is the best bit, if dad is happy.

We are very happy with the Trusted Companion and so glad we found them.

↩Reply from NICOLA BROWN, Director at The Trusted Companion Midlothian Ltd

Thankyou Fred. We are grateful to be working with you all, it is a real pleasure spending time with your dad.

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Review from Ann T (Daughter of Client) published on 22 June 2026 Submitted via Website•
Overall Experience
I was delighted to find The Trusted Companion; after many years of various problems with other providers, Nicky and her team were excellent - I just wish I had found them sooner!

I would thoroughly recommend this service provider - I just couldn't fault them - and they are well named, trust is an important element in this industry and I would trust them implicitly. Thank you for everything.

↩Reply from NICOLA BROWN, Director at The Trusted Companion Midlothian Ltd

Thankyou for taking the time review us Ann. It was a real pleasure working with you all as a family.

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Review from Claire W (Mother of Client) published on 15 June 2026 Submitted via Website•
Overall Experience
I contacted the Trusted Companion when they were first expanding and I am so glad I did. From that first e mail I have been given quick replies, kept up to date on exactly what's happening, they have spent a lot of time, effort and endless patience getting to know my son and his likes/dislikes and what he enjoys doing. They've moved at a pace that he can cope with (introducing new staff members gradually so as not to overwhelm him). They are going above and beyond to find things for him to do and are so encouraging and supportive when he is going somewhere new/somewhere he's a bit overwhelmed.

The term "person centred/client centre" is thrown around a lot and you are promised things then they don't follow through - this is absolutely the opposite at The Trusted Companion- so person centred and genuinely caring. I feel like part of a team and feel the staff really care for and value my son and his opinions and needs. I would highly recommend them, genuinely feels like family

↩Reply from Nicola Brown, Director at The Trusted Companion Midlothian Ltd

Thankyou for taking the time to review in such detail Claire. It has been, and continues to be an absolute pleasure to work with your boy. He has become part of The Trusted Companion family (as have you all) I cannot thankyou enough for reaching out at the start of this journey.

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Care / Support
Management
Treated with Dignity
Value for Money

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Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

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Frequently Asked Questions about The Trusted Companion Midlothian Ltd

What Type of Services does The Trusted Companion Midlothian Ltd offer?

The Trusted Companion Midlothian Ltd offers Home Care.

How many Carers does The Trusted Companion Midlothian Ltd employ?

The Trusted Companion Midlothian Ltd employs 6 carers.

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