Office Administrator

Job summary

Office Administrator
Location: Birmingham & West Midlands
Company: River of Care Ltd
Salary: Competitive, with additional benefits
Sponsorship: Not available

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About Us

River of Care Ltd is a growing care provider based in Birmingham, delivering person-centred care across the West Midlands. Led by an experienced adult nurse, our team is committed to providing compassionate, high-quality support tailored to each client’s needs.

Our Mission

To provide respectful, individualised care that promotes dignity and well-being. Each care plan is built around the client, and each carer is matched to ensure the best possible support.

Position Summary

We are seeking an experienced Office Administrator with a background in care or healthcare administration. This role is central to the smooth running of our services, ensuring that our care teams are well supported, records are accurately maintained, and clients receive the best possible service.

Key Responsibilities

• Manage day-to-day administrative tasks to support the care team and management
• Maintain accurate client and staff records in line with regulatory requirements
• Handle correspondence, phone calls, and enquiries in a professional and friendly manner
• Assist with rota coordination, scheduling, and staff documentation
• Support recruitment processes, onboarding, and training administration
• Ensure compliance with CQC standards through effective record-keeping and reporting
• Provide general office support including filing, data entry, and document preparation

What We Offer

• Competitive salary with opportunities for progression
• Flexible working arrangements where possible
• Paid training and ongoing professional development opportunities
• Supportive, friendly work environment within a growing organisation
• Additional benefits including annual leave, free uniform, and referral bonus scheme

Requirements

• Previous experience in office administration, ideally within the care or healthcare sector
• Strong IT skills (Microsoft Office, databases, and scheduling systems)
• Excellent communication and organisational skills
• Ability to manage competing priorities and work under pressure
• Knowledge of CQC compliance and care industry processes desirable

Ideal Candidate

We are looking for a reliable, organised, and proactive individual who understands the importance of accuracy and professionalism in a care setting. You should be approachable, adaptable, and committed to supporting both staff and clients through effective administration.

Apply Today

If you are ready to bring your administrative skills and care experience to a supportive team that values both its clients and its staff, we encourage you to apply.

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River of Care Ltd is an equal opportunity employer. All qualified applicants are encouraged to apply.