Their service is unbeatable.Lisa J(Client / Service User)

I would recommend River Of Care to anyone who asks.Paul T(Father of Client/Service User)

River of Care exceeded my expectations in terms of service and level of care.E C(Niece of Client/Service User)

Their service is unbeatable.Lisa J(Client / Service User)

I would recommend River Of Care to anyone who asks.Paul T(Father of Client/Service User)

River of Care exceeded my expectations in terms of service and level of care.E C(Niece of Client/Service User)

River of Care Ltd is a private community care service provider registered with CQC to provide homecare services, Supported Living Service and Nursing care services.
CQC Good rating (November 2019) and Birmingham City Council framework provider Silver-rating (June 2025). The services quality is ISO 9001:2015 certified and maintaining the company values by listening to professionals, service users and families feedback.
The services are person-centred, inclusive and respectful of individuals' choices and...
Care Provided by River of Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29 - £33
- Weekly Live-in Care Fees: £1,400 - £1,600
We provide a FREE quote and assessment, which includes a detailed evaluation of your specific care needs and an accurate cost estimate for our services. Our River of Care Manager, Debora Bekele, will personally visit to conduct the assessment. With over 15 years of experience as a qualified nurse in the healthcare sector, Debora will ensure you receive all the information you need and that you are in capable and caring hands throughout the process.
Contact River of Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- River of Care Ltd
- Private Owned
Person in charge
- Debora Bekele (Registered Manager)
River of Care Ltd Reviews (17)
River of Care Ltd has a Review Score of 9.5 (9.464) out of 10, based on 6 reviews in the last 2 years.
Over all time River of Care Ltd has 17 reviews.
Cannot see well enough. I am going to rehab house for a while but would like to employ the carer I have again on my Return home.
Thank you so much for taking the time to leave such a lovely review! We really appreciate your feedback.
The Manager was professional, approachable, knowledgeable, helpful and kind. Once my needs were assessed carers were appointed.
The carers were sensitive, supportive, respectful and a huge help.
River of Care Ltd was recommended for me by the close friend of a family member. I valued all the help and support I received, and I recommend the services of River of Care Ltd without hesitation.
Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback means a lot for us to help us improve our services more.
I will recommend the company to everyone, give them a trial and it will sure convince you.
Tested and trusted I would say.
I would recommend River Of Care to anyone who asks.
Thank you so much for your wonderful and heartfelt review. We are deeply touched by your kind words about our team at River Of Care. It is an absolute privilege to care for your son, and we are truly grateful for the trust you and your wife have placed in us. Your support has been immense, and it...
I am so grateful for the emergency support I received after struggling with recovery from major surgery. River of Care sent a nurse on the same day who was able to stay for 3 nights. She was incredibly caring, knowledgeable and supportive while being warm and bringing some much-needed lightness to the situation! With my agreement, it was then arranged to have a carer be with me for the following nights when my medical needs stopped. The carer was exceptionally kind, proactive and thoughtful and such a help through the night. My mother was struggling to cope with caring for me and I have no idea what we would have done without these two wonderful women. We are so grateful.
Thank you so much for taking the time to share your experience with us. We're truly delighted to hear that our team was able to support you during such a challenging time. It's wonderful to know that our nurse and carer were able to provide the care, kindness, and lightness you needed during your...
They have been excellent and very helpful.
Would be recommending it again.
The service user is much happier and relaxed.
All her care services are being cared for.
Thank you so much for taking the time to review our care. It is encouraging to know how well we are doing. We will continue to do our best to support our community by making positive differences in citizens' lives. Kind regards.
I have never known or had experience with the warm, sensitive, helpful and dedicated care and support that I have received since becoming a service user of River of Care as your first point of call for all your care needs. Their service is unbeatable.
Thank you so much on behalf of River of Care staff for taking the time to give us your review. Your feedback helps to enhance our care we will continue to keep up our good work and improve even more.
As you will see from my ratings, River of Care exceeded my expectations in terms of service and level of care. Our carer demonstrated compassion, assisted my uncle to improve his independence, and he looked forward to seeing her every day. The agency is well run, and new carers were never sent unless the manager had firstly introduced them to the client, family and property, which was key in providing an exemplary level of service. They were on time every day, which is something most agencies struggle with and they genuinely wanted to do all they could, rather than just attend to perform a service. I cannot recommend it highly enough. Thank you.
On behalf of River of Care and our team of carers, we really want to...
Rehabilitated and looked after my mom to a point where she was able to look after herself and my dad again.
Very helpful and very personable. Made our lives so much easier to know that support was there for us to enjoy our parents.
They took the pressure off us, doing things like waking her up or putting her to bed and showering, breakfast and much more.
The manager was a great help in setting up the care and was always available if any questions needed answering.
Can't fault the service.
Will be using them again when the parents need them.
At River of Care, our aim is to rehabilitate and make the individual independent instead of dependent on the...
My experience with River of Care was excellent. I would highly recommend them to anyone who wanted a true professional care team. From their very good time keeping, treating me with the utmost dignity and respect during all aspects of my care. Friendly, warm very knowledgeable. I felt very safe and cared for. When they left my home after my care, I always had a better positive feeling about myself and my situation.
On behalf of River of Care team. Thank you very much for taking your time to review our care. It is encouraging to know we are making positive difference in the provision of care. Thank you again for your reviewing our care. Really appreciated it.
Very happy with the care provided, my cousin has greatly improved, we now feel after a conversation with him that he only needs cares three times a week. They have been wonderful with him, especially the Manager.
Thank you for the wonderful review on behalf of carers and the manager of River of Care. It is a pleasure for us to support your cousin over the past two years. The time we took over his care he was mainly chair and bed bound. He needed the assistance of two carers, two to three times a day, every...
My mother returned home after her latest stay in hospital extremely frail. We were anxious as to how she would manage with a new team of carers, especially at this difficult time. However, the manager and her team have been kind, reliable and professional. They liaised with the ward and I felt they had a thorough knowledge of my mother’s challenges and were prepared to put time and thought into improving my mother’s care at home. I recommend.
On behalf of all River of Care team and myself, we would like to say thank you very much for your wonderful review. In River of Care we want to make sure individual needs assessment and care plans are based on the best evidence of care and practice. Being a registered nurse working in healthcare also enhanced our care provision. Again very proud of the team.
Debbie and her team made it possible for my aunt to continue living in her own home by helping with personal care, meals, washing, etc. They provided extra care when necessary and I would recommend them to anyone.
Thank you for your positive feedback. We will continue to support our clients as a team, to empowering them to live in their own home longer independently. We use a holistic approach to caring, making our clients the centre of the care by treating them with respect and dignity.
Wouldn't hesitate to recommend River of Care Ltd.
Dear Karen,
Thank you for your wonderful review.
At River of Care Ltd, we pride ourselves on providing client centred individualised care.
Kind regards.
Without exception, we have found the attention to all aspects of care to be beyond our expectations. Particularly rewarding was the focus on not only the personal care matters but the genuine effort to understand and support the mental attitude towards my wifes illness and encourage the gradual return to more aspects of life, for example using massage and cosmetics to raise levels of self-esteem. We have seen at first-hand strong leadership in the detail given to the training of carers, at the same time giving them scope to develop their own initiatives.
Thank you so much for reviewing our services.
The main aim of our services at River of Care Ltd is to provide care that caters specifically to the individual and those significant to them. Our range of alternative services, for example, massage and the application of cosmetics, enables clients...
I was treated with kindness and dignity.
Care was taken with my meals which were presented nicely.
My cleanliness was taken seriously, and advice was given on how to take of myself also, advice on nutrition.
We are very pleased to hear that you were impressed by the level of care provided to you by River of Care Ltd. We endeavour to provide the best possible care to our clients, and our experienced staff are always on hand to provide advice or able to forward your queries onto the relevant professionals.
To know that there are still genuine CareGivers and not just people doing a job is wonderful to know. Thank you, Morning Hope. Perhaps my glass isn’t half empty after all.
On behalf of Morning Hope Homecare team members. I would like to thank you for sharing your experience. It is very much encouraging to know that we are making a difference and we will continue to do so.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for River of Care Ltd.
Awards / Recognitions (2)
- Recipient: River of Care LtdDate: Tuesday 05 Feb 2019
- Recipient: River of Care LtdDate: Friday 19 Oct 2018
Meet the Team (10)
Introduction:
Hello, I’m Debora Bekele, the founder of River of Care. With over 15 years of experience as a qualified nurse, I am dedicated to providing exceptional, personalized care. River of Care is truly a labour of love, born from my passion for ensuring that each individual receives the highest quality of care tailored to their unique needs. I believe that everyone deserves to feel valued and supported, and I genuinely care about your well-being. I am currently working towards Level 5 in Adult & Social Care and will be pursuing research in the near future.
My Goal:
My goal is to offer heartfelt, compassionate care that truly resonates with you. I am excited to offer you a FREE quote and assessment, and I look forward to the opportunity to help you on your journey to better health and happiness.
Interesting Facts:
I used to have a nursing agency.
Introduction:
My Name is Tolulope Bamigboye and I love helping and supporting people with all I have, so River of Care is a good platform to showcase and support people who need our help and support. I have a BSc, MSc and MBA (Masters in Business Administration).
My Goal:
My goal is to have a positive impact on people by helping and supporting them when needed and to improve my work experience at large working with diverse communities.
Interesting Fact:
I am left-handed and I love fast cars.
Introduction:
My name is Woynshet, and I am a Senior Carer at River of Care. Working at River of Care has been an amazing experience, and I truly value the caring and supportive environment here.
My goal:
I care deeply and from the heart, and I’m dedicated to making a real difference in your life.
Interesting Fact:
One of my passions is cooking delicious meals that bring joy to those I care for while building strong, positive relationships to help improve your quality of life and happiness.
Introduction:
My name is Saron, and I am proud to be a carer at River of Care. The team here is incredibly friendly and supportive, and the manager has been instrumental in guiding and helping me develop my skills. I truly enjoy working closely with our clients, building positive relationships, and providing the compassionate care you deserve.
My Goal:
Caring for others is something I love, and I am dedicated to making a meaningful difference in your life through my work.
Interesting Fact:
I love coffee and drink several cups every day.
Introduction:
My name is Adedayo, and I work as a carer at River of Care. I am truly grateful for the opportunities to practice my skills, learn, and grow in my role.
My Goal:
I enjoy engaging with you and building meaningful relationships, and I am passionate about caring from the heart.
Interesting Fact:
I am very good at operating systems.
Introduction:
I like to create professional interactions with my clients while ensuring their safety, which is rooted in personal interest. River of Care provides me with the best opportunity to work alongside outstanding colleagues and explore my talent related to customer satisfaction.
My Goal:
I aim to assure my clients that their choice regarding River of Care is the right one and help them feel that they are in good hands.
Interesting Fact:
I love my family VERY much.
Introduction:
My name is Hamilton. I am a naturally caring, enthusiastic and humble person with considerable experience of caring for others. I have been seeking an inspiring Job in a dynamic institution whose aim and code values are concerned with client satisfaction, management achievement and employee empowerment. This is exactly what River of Care has been offering me
My Goals:
My goals at River of Care are the core values of Service user satisfaction, management achievement and employee empowerment.
Interesting Facts:
In all things, I remain humble.
Introduction:
My name is Opeyemi and I am from Nigeria. I love working as a carer for River of Care.
My Goal:
My goal at River of Care is to help take the company to a greater height by making sure all clients receive person-centred care and respect them at all times.
Interesting Fact:
I am accommodating.
Introduction:
My name is Naomi and I work as a marketing manager and copywriter for River of Care. I find that working at River of Care is like being part of a family.
My Goals:
My goal at River of Care is to improve the company as much as I can contribute my skills and work alongside staff to make River of Care the best it can be.
Interesting Facts:
I love using the sauna.
Introduction:
My name is Leila. I've worked in care for over 7 years. Care is my passion. I've worked other jobs, but I always come back to care, because it is truly rewarding.
My Goals:
My goal at River of Care is to continue to nurture my passion for care.
Interesting Facts:
I am partially ambidextrous.
Frequently Asked Questions about River of Care Ltd
How many Carers does River of Care Ltd employ?
River of Care Ltd employs 27 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact River of Care Ltd to verify any information. View our terms and conditions. River of Care Ltd has an Enhanced Service - more info.