Field Care Supervisor (Junior role)

Job summary

Job Description

Job Title: Field Care Supervisor (Junior role)

Location: Yeovil

Hours: 37.5 h/week (10 h/office based +27.5h/ field work)

Salary: Starting at £ 24,375 depending on the experience of the candidate

Contract type: full time

Internal Relationships

· Accountable to the Branch Manager

· Clinical Supervision will be provided by the Senior Care Co-ordinator/ Registered Branch

Manager

· Close working team relationship with all other care workers and other Nurses Group Homecare office staff

External Relationships

· Clients

· Families, relatives, and carers

· GPs/District Nurses

· Multi-disciplinary teams

Job Purpose:

· Our Field Supervisors are ambassadors for Nurses Group Homecare. They take responsibility for ensuring our customers are receiving the care and support they need and deserve.

· Working with Multi - Disciplinary teams regarding support and equipment.

· Inducting new workers and providing direct training to both new and established carers, regular spot checks of care staff to ensure safe, caring, responsive and effective care .

· Providing flexible care support to cover sickness and holiday cover to clients in the field or starting a new package of care whilst a suitable carer is found to avoid delay in support starting.

· Being part of the out of hours On Call support system on a rota basis.

Main Duties:

General Standards

· To act in a professional manner

· To adhere to the Nurses Group and Local Authority policies and procedures and relevant contract specifications

· Treat with complete confidentiality, all patient information of which you have knowledge

· To report any area of concern to the Branch Manager, and Continuing Care Case Manager or Team Leader

Quality Assurance

· Carrying out spot checks to monitor the quality of care provided by care workers and

feeding this back to Senior Care Co-Ordinator/ Registered Care Manager

· Supporting and monitoring the implementation of quality assurance processes and agency

policies and procedures

· Support carers concerns around Health and Safety in the Community

Care and Support

· To provide telephone support to clients and care staff

· Overseeing the delivery of care and support. Providing direct care as set out within the care workers job description, when care workers are unavailable, supporting new clients with on boarding a service