Care Assistant

Job summary

Role Details

Job Title:

Carer

Reports to:

Manager

Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)

·  To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Manager

·  To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual

·  To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

Location:

Client’s home.

Working Hours:

Varying shift patterns as agreed with the manager.

Responsibilities and Duties of the Job

Role-specific Duties:

The Carer’s responsibilities include but are not limited to the following:

·  Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing

·  Medication support

·  Support with meal preparation and shopping

·  Support service users to maintain their relationships and connections with the local community

·  Be responsible for informing the Manager of any changes in the needs of service users

·  Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

·  Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users

·  If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

·  Support with personal care

·  Support trip out and hobbies

·  Support medical appointments

Leading by Example:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

·  Seek opportunities for personal and professional growth

·  Be a role model for other carers and be an ambassador for the service

·  Be professional, polite and reasonable at all times

Personal and Professional Development:

·  Have a knowledge of, and work within, the Fundamental Standards

·  Understand the regulatory framework that governs the service, including the role of the CQC and its requirements

·  Commit to achieving the relevant qualifications commensurate with the role

·  Attend statutory training and any other training as directed by management

·  Understand and follow all policies and procedures relevant to the role

·  Be open to learning opportunities

Values-based Personal Qualities

Area

Specific Requirement

Working Together

·  Involve service users, families, external agencies and colleagues

·  Speak up when things go wrong

Respect and Dignity

·  Understand person-centred care and can demonstrate treating people as individuals and respecting choices

·  Promoting independence and encouraging appropriate risk taking

Everybody Counts

·  Ensuring no one is discriminated against or excluded

·  Understand human rights and impact on care delivery

·  Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care

·  Striving for quality in everything we do recognising and understanding what quality in care means for people using the services

·  Being accepting about criticism and focusing on improvement

·  Being open to new opportunities for learning and identifying the limits of skills and knowledge

Compassion

·  Treating people with kindness

·  Understanding the importance of empathy in all areas of employment

·  Understanding the values of others and always providing a caring service

Improving Lives

·  Focus on how things could be done better and sharing ideas

·  Understanding of wellbeing and what is important to people using the service

·  Improving outcomes for people

·  Ensuring appropriate services are provided for people using the services