Staying at Home Care

Claremont House, 12-18 Claremont Road, West Byfleet KT14 6DY
Review Us
8.0 2 Reviews
  • Staying at Home Care, West Byfleet
Staying at Home Care Ltd is based in West Byfleet. SAHC is a small, local, domiciliary care agency supporting people in the local area.

Services offered:
-        Personal care (support with washing and dressing)
-        Support with medication, administration or reminders
-        Food preparation, support with meals and feeding (if needed)
-        Home help, help with daily household tasks
-        Dementia care
-        Support with incontinence
-        Help with medical appointment, arranging them and getting there
-        Light house cleaning/laundry
-        Leisure activities/hobbies
-        Support with mobility


Staff are highly trained and knowledgeable and offer a personalised service.
It is important that clients are comfortable with the carers coming into their home, this is why SAHC will never send a new carer to a client that they haven’t met before. One carer will always introduce another. All care plans are tailored to individual needs and preferences.
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Care Provided by Staying at Home Care

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: £26 – £27
  • Hourly Visiting Care Fees: £30 – £31

We only charge for the time a client uses. If a client has booked a carer for an hour, for example, and after 45 minutes if all care is given and the client is happy for the carer to leave, then the charge is for the 45 minutes, not the hour that was booked.

These prices are only a guideline, please contact Staying at Home Care to find out the exact price for your requirements.

Contact Staying at Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Staying at Home Care to get a personalised quote.

Good to Know

Owner

  • Staying at Home Care
  • Privately Owned

Person in Charge

  • Ben Maynard (Registered Manager)

Staying at Home Care Reviews (2)

8.0

Staying at Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Staying at Home Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Staying at Home Care
  • 1
  • 1
Total of 2, showing 1-2
Review from Mark W (Son of Client) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are absolutely delighted with the care provided by the team at Staying at Home Care. My mother is now 92 and is very determined to stay in her home. We started using Staying at Home Care 2 years ago and it has made such a difference to my mother's wellbeing and independence. As a family
we are confident she is being well cared for by such a professional and caring team. This is especially important as we live abroad for much of the year. Nothing is too much trouble. They always go the extra mile. Communication is excellent too. Prompt and efficient, friendly and responsive. Most importantly my mother loves them!
Reply from Cecelia Baker, Care Manager at Staying at Home CareThank you for your review. We are pleased that the care we provide to your mother gives you peace of mind and that your mother is happy too.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jose C (Client) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate this company high enough for the care and understanding they provide. I am so pleased with the friendly carers who attend to my every need. I can absolutely recommend this company in all respects.
Reply from Ben Maynard, Registered Manager at Staying at Home CareThank you for your lovely review! We are pleased you feel that way and that you are happy with the care we provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Staying at Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Staying at Home Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Staying at Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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