Caremark Mole Valley and Waverley

Very caring staff. Sometimes too caring & should make Ian do more for himself and not just be waited on.

Good, really pleased, all round much better than previous agency.

Most of the carers were very gentle and caring. Very friendly and cheerful. And did their job to the best of their ability.

The ladies who support me are very friendly, professional and care about how I like my support. The 'office staff' are also very friendly and attentive. I have no negative experiences to share. Caremark are, by far, the best care company I have needed to use.

I am often here on weekday mornings when the girls come to do Cheryl's personal care. They are all lovely and polite and professional with the care to Cheryl. They always say hello to me too and again are very polite.

Very happy with the service provided. All team members are nice, polite and helpful. Only need a 30 minute call each day for my 92 year old mother, and even if it's just a social chat and making sure she's well, this is definitely worth it. We do have a couple of very good regulars that mum gets on extremely well with. I would certainly recommend Caremark.

I am very happy with the care and support I receive from Caremark. The carers are always kind, patient, respectful, and professional. They treat me with dignity and always make sure I am comfortable and well cared for. Their kindness and support have made a big difference to my daily life, helping me to remain independent in my own home. I would hapily recommend Caremark to anyone looking homecare.

We thank Caremark so much for Jyoti!

We highly recommend Caremark and should the need arise would not hesitate to use them again.

Outstanding and caring company, they matched us with the perfect live in carer whose been with us for around two years now. I don't have to micro manage anymore, which I used to find so exhausting as both my parents have dementia. I'm always kept up to date with whatever is going on re my parents care and any medical conditions that may arise. On the rare occasion I've contacted the head office about something its always been dealt with promptly and sympathetically

Ayesha is very professional, always going the extra mile to support my mother. It means a lot to know she is in such capable hands everyday. I would recommend her to anyone.

Well done - thoroughly recommended!

I cannot thank the carers enough. My mother-in-law came out of hospital very poorly and the care received has given her the confidence to go back to looking after herself. All the team are so helpful, friendly and caring. Thank you so much, Jackie.

My very elderly mother has had a live-in carer through Caremark for over two years and we are extremely happy with every aspect of her care and the service provided. Her carer is outstanding - young and lots of fun (great for my mother who finds her presence cheering and reassuring) but also highly professional, truly caring, and able to deal with serious situations and setbacks quickly and effectively. She is a very fast learner and a technical whizz. We rely on her and trust her completely. The relief carers have also been of high standard. Some are more suited to my mother than others but we have not had any significant problems. I have found the office and the manager both pro-active and responsive to any questions or concerns, and quick to deal with unforeseen circumstances such as medical issues requiring additional care or hospital discharge. In all, we feel fortunate to have Caremark and my mother's particular carer.

I get a lot of tummy aches and headaches and I have to take a tablet every morning. I was in a lot of pain on Monday and spent most of the day in bed. The carer stayed with me and made sure I was comfortable..

Very happy with the service provided, sometimes finds it difficult to understand what is being said because of the accent. Found when being showered she was not always dried properly, so we tend to do her showering now.

The manager and her team drove my friend and others to get their vaccinations. They didn't charge for their time. They just did it to help.

I am extremely pleased with the care provided to my husband, which was always cheerful, considerate, thoughtful and with respect.

It has been a pleasure to meet them and a firm bond of friendship and lasting gratitude for their consistently excellent efforts over a difficult time will not be forgotten.

Mother, who was in her early eighties, was cared for by daily visits from Caremark for nearly 4 years in her own home. We, and she, were pleased with the service provided. The carers were jolly and attentive to her needs and treated her with dignity and respect. Caremark even went out of their way to change a carer that mum did not personally get on with. Mum responded well and recovered from various serious illnesses due to Caremark's care and attention. As her son, I was able to talk with Caremark confidentially and with confidence that they would act properly, according to any changing needs.