Caremark Mole Valley and Waverley

We thank Caremark so much for Jyoti!

We highly recommend Caremark and should the need arise would not hesitate to use them again.

Outstanding and caring company, they matched us with the perfect live in carer whose been with us for around two years now. I don't have to micro manage anymore, which I used to find so exhausting as both my parents have dementia. I'm always kept up to date with whatever is going on re my parents care and any medical conditions that may arise. On the rare occasion I've contacted the head office about something its always been dealt with promptly and sympathetically

Ayesha is very professional, always going the extra mile to support my mother. It means a lot to know she is in such capable hands everyday. I would recommend her to anyone.

Well done - thoroughly recommended!

I cannot thank the carers enough. My mother-in-law came out of hospital very poorly and the care received has given her the confidence to go back to looking after herself. All the team are so helpful, friendly and caring. Thank you so much, Jackie.

My very elderly mother has had a live-in carer through Caremark for over two years and we are extremely happy with every aspect of her care and the service provided. Her carer is outstanding - young and lots of fun (great for my mother who finds her presence cheering and reassuring) but also highly professional, truly caring, and able to deal with serious situations and setbacks quickly and effectively. She is a very fast learner and a technical whizz. We rely on her and trust her completely. The relief carers have also been of high standard. Some are more suited to my mother than others but we have not had any significant problems. I have found the office and the manager both pro-active and responsive to any questions or concerns, and quick to deal with unforeseen circumstances such as medical issues requiring additional care or hospital discharge. In all, we feel fortunate to have Caremark and my mother's particular carer.

I get a lot of tummy aches and headaches and I have to take a tablet every morning. I was in a lot of pain on Monday and spent most of the day in bed. The carer stayed with me and made sure I was comfortable..

Very happy with the service provided, sometimes finds it difficult to understand what is being said because of the accent. Found when being showered she was not always dried properly, so we tend to do her showering now.

The manager and her team drove my friend and others to get their vaccinations. They didn't charge for their time. They just did it to help.

I am extremely pleased with the care provided to my husband, which was always cheerful, considerate, thoughtful and with respect.

It has been a pleasure to meet them and a firm bond of friendship and lasting gratitude for their consistently excellent efforts over a difficult time will not be forgotten.

Mother, who was in her early eighties, was cared for by daily visits from Caremark for nearly 4 years in her own home. We, and she, were pleased with the service provided. The carers were jolly and attentive to her needs and treated her with dignity and respect. Caremark even went out of their way to change a carer that mum did not personally get on with. Mum responded well and recovered from various serious illnesses due to Caremark's care and attention. As her son, I was able to talk with Caremark confidentially and with confidence that they would act properly, according to any changing needs.

I found all the staff to be kind, caring, sensitive and understanding of my mental health needs and very empathetic. They as an organisation worked professionally at all times and treated me with respect and as a unique individual. They helped me to reach my goals and worked with me in reaching my recovery.

The team who look after my mother are caring, kind and look after mum well. The manager who runs the Leatherhead office is amazing. She listens, understands and reacts if there is ever an issue. I cannot fault the team.

I find Caremark (Mid Surrey) to be an excellent care provider. My carer is very caring and passionate in her profession. My carer treats me with the utmost dignity and is always cheerful and helpful. If I'm feeling down when she comes she always cheers me up and gets me smiling.