We feel well listened to by management and are able to raise any concerns,M C(Mother of Client/Service User)
we thank Caretree and Dad's incredible carer, we are delighted to highly recommendCaroline H(Daughter of Client/Service User)
Caretree came highly recommended to me, and I can see why.Diane C(Wife of Client/Service User)
We feel well listened to by management and are able to raise any concerns,M C(Mother of Client/Service User)
we thank Caretree and Dad's incredible carer, we are delighted to highly recommendCaroline H(Daughter of Client/Service User)
Caretree came highly recommended to me, and I can see why.Diane C(Wife of Client/Service User)
Caretree is proud to have achieved an Outstanding rating across all five CQC categories – Safe, Effective, Caring, Responsive and Well-led (December 2018) – a rare distinction that reflects its unwavering commitment to professional, high-quality care.
Clinically led by experienced healthcare professionals, the organisation combines expert oversight with compassionate, person-centred support to ensure the highest standards of care and governance.
Caretree provides outstanding domiciliary care throughout Oxfordshire and surrounding areas,...
Care Provided by Caretree Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33.22
- Weekly Live-in Care Fees: from £1,295
Contact Caretree Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Caretree Limited
- Private Owned
Person in charge
- Jade Grigg (Director/Nominated Individual)
Caretree Ltd Reviews (13)
Caretree Ltd has a Review Score of 9.7 (9.735) out of 10, based on 13 reviews in the last 2 years.
Over all time Caretree Ltd has 13 reviews.
I was recommended Caretree by some good friends of mine. Who had used the company in the past and had nothing but praise for them.
A lovely carer has been provided to care for my dear friend. I would highly recommend Caretree as a company you use.
Compassion, Kindness and dignity.!
Thank you
Thank you so much for your kind words and for trusting us to support your friend - it truly means a great deal to our team. We're so pleased to hear the process felt smooth and supportive during a difficult time, and we'll be sure to pass your lovely feedback on to the carer.
All carers had a good manner and were respectful., sympathetic and cheerful. The administrative staff were helpful but there is room for improvement in communication: schedules and carers were frequently changed without prior notification. Otherwise we have been very satisfied with the standard of care.
Thank you for your feedback, Im very pleased to hear that you have been happy with the standard of care and found our carers respectful, sympathetic, and cheerful. We appreciate your comments regarding communication and will continue working to improve this while maintaining the high level of care youve experienced.
My carer looked after me well but we have a bit of communication problem occasionally
As for domestic issues like cleaning and cooking, she is not that efficient. Good but not thorough, there is room for improvement .
Thank you for your feedback, I'm really pleased to hear that you are happy with the care you received and felt well looked after. We will continue to support your carer to build on this, particularly around communication and maintaining high standards in cleaning and cooking.
My dad is cared for in his home, by an amazing, wonderful live-in Carer from Caretree. Both the agency and the carer are endlessly kind, supportive and intuitive of both my father's needs as well as mine. Dad is treated with dignity at all times, his needs are understood and met with homely personal contact, whilst professional standards and considerations remain paramount for both carer and all Caretree personnel. Contact between the carer and agency, with care notes shared with family via an 'app' are invaluable and reassuring. Live-in care was a leap in to the unknown, but we were gently led through with honesty and openness. On behalf of all of our family, we thank Caretree and Dad's incredible carer, we are delighted to highly recommend.
Thank you so much for your kind and heartfelt words. We're truly grateful for your trust and so pleased that your father's care has brought reassurance and peace to your family. It's a privilege to support you all.
We are extremely pleased with the care our adult daughter receives. Every effort is made to understand her complex condition, match suitable carers to support, and deal quickly with issues as they arise.
We feel well listened to by management and are able to raise any concerns, knowing they will be taken seriously and addressed appropriately. Highly recommended.
Thank you for your kind and thoughtful review and for taking the time to share your experience and for your recommendation - it means a great deal to our whole team.
Caretree came highly recommended to me, and I can see why. From the first meeting with the care manager I felt I could go on holiday with confidence knowing my husband would be given excellent care. Over a 2 week period he saw 10 different carers and thought they were all wonderful. He looked fresh and alert on my return and was full of praise for the carers. He also enjoyed chatting with them which was good to hear because he is a recluse. I will definitely be using Caretree again and would highly recommend them.
Thank you so much for writing such a lovely review, Diane. It was a pleasure looking after your husband, enabling you to go on holiday.
I am impressed with the thoughtful care Dad receives on a day to day basis and the interactions with family as new needs arise. The staff have a list of activities to do each day and then record any issues through an app to ensure continuity of care. I am thrilled with the level of support caretree provide to ensure Dad can remain in his own home.
Thank you so much for submitting such a lovely review. It is a pleasure looking after your father. Best regards
We are kept well informed from the Office staff and we know that we can get in touch if we have any questions or need to discuss anything with them.
I am very happy that Mum is being cared for by Caretree carers and would happily recommend them to others.
Thank you so much for writing such a lovely review. It is a pleasure looking after your Mother.Best regards
I have been a client of Caretree for seven years and have always found the carers to be dedicated, courteous and thoroughly professional. The carers have, in turn, been supported by admin staff who also provide an excellent service to me as the client.
Thankyou so much for submitting a review. I am delighted that you are happy with our service. Best regards.
They are very quick to respond to questions, even out of hours and are reliable with their time slots. We appreciate the help you give her and she does too :-)
Thankyou so much for your kind words. I am so pleased you entrusted your Mother in law's care to us. It is a pleasure to look after her.
They make sure the care package is fitting for the clint, one of my mum's care needs is to let our Dog out in the garden twice a day as my mum is not able to do this. My dog looks forward to seeing the cares as she gets lots of fuss.
They make having care feel like they are part of the family they know the clint and the family as if they have known them for years. It makes you feel so at ease.
The staff are amazing and don't make my mum feel like she is an old lady that doesn't know what she wants they sit and chat with mum and give her the company that she misses.
No job is too big they all go above and beyond.
Thankyou so much for taking the time to write such a lovely review. I am so pleased that we are making a difference.
Office staff are always there to help whatever your problem is.
Thankyou so much. This means so much. It is a pleasure looking after you.
I personally highly recommend Caretree.
Thank you so much for your kind words; they are really appreciated. Thank you for giving us the opportunity to look after your Mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2018- Caring Outstanding
- Effective Outstanding
- Responsive Outstanding
- Safe Outstanding
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Saturday 13 Jun 2026At Caretree, we believe that good health is supported by small, everyday choices. This week’s “Thought of the Week” highlights the humble avocado – a nutritious food packed with healthy...
- Posted: Saturday 13 Jun 2026We’re Proud to Receive the 2026 Award of Excellence We’re delighted to share that Caretree has been recognised with the 2026 Award of Excellence from E2 Media, celebrating our commitment...
- Posted: Tuesday 19 May 2026At Caretree, we believe that supporting wellbeing goes beyond practical care—it’s also about nurturing positive thinking, reflection, and quality of life. With this in mind, we’re pleased to introduce a...
Awards / Recognitions (1)
- Recipient: Caretree LtdDate: Wednesday 13 May 2026
Meet the Team (1)
Jade Grigg is an experienced care professional with over a decade in adult social care, progressing from frontline roles to Registered Manager and now Director and Nominated Individual at Caretree Ltd. She has extensive experience in delivering safe, high-quality domiciliary care services and is skilled in governance, compliance, risk management, and person-centred care planning.
Jade has led regulated services through complex operational and regulatory demands, demonstrating strong leadership, effective stakeholder communication, and a commitment to continuous improvement. She has overseen recruitment, training, supervision, quality assurance processes, and service development, ensuring alignment with CQC’s key questions of safe, effective, caring, responsive, and well-led care.
Holding a Level 5 Diploma in Leadership for Health and Social Care and a wide range of sector-specific qualifications, Jade brings a robust understanding of regulatory standards and best practice. Her leadership is defined by integrity, accountability, and a focus on achieving positive outcomes for people using services, their families, and the wider community.
Frequently Asked Questions about Caretree Ltd
How many Carers does Caretree Ltd employ?
Caretree Ltd employs 38 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caretree Ltd to verify any information. View our terms and conditions. Caretree Ltd has an Enhanced Service - more info.