Job details
- Salary£22,000 to £25,000 per annumperformance bonus
- RoleCare Coordinator / Administrator
- HoursFull Time
- LocationStevenage, Hertfordshire
- Job ReferenceCCHC
Job Summary
Job Title: Care Coordinator
Salary: £22,000 to £25,000 depending on experience
Working Hours: Monday to Friday - 10 am to 6 pm with possibility of on-call duties at the evening and weekend
Purpose of Role:
The Care Coordinator will play a crucial role in ensuring our Service Users receive top-quality care and support to maintain their safety and comfort at home. This position requires a supportive and calm approach, coupled with excellent organizational and communication skills.
Key responsibilities:
- Collaborate with service users, their care circle, and healthcare professionals to ensure a clear understanding and delivery of quality care.
- Assist the Care Team in planning effective support worker rotas, matching worker skills to service user needs.
- Conduct initial assessments and regular reviews of care packages, updating needs and risk assessments as necessary.
- Provide support and guidance to support workers, ensuring their understanding of service users' needs and promoting safe working environments.
- Record and escalate concerns, complaints, and compliments appropriately, and effectively share information with relevant professionals.
- Run weekly audits
- Support with "On Call"
