Care Coordinator

Domiciliary Care Coordinator

Location: Wickford
Salary: £28,000 per annum
Job Type: Full-time
Hours: 37.5 hours per week

About Us

We are a compassionate and dedicated domiciliary care provider committed to delivering high-quality care and support to individuals within their own homes. We are currently seeking an organised, proactive, and caring Domiciliary Care Coordinator to join our growing team in Wickford.

Role Overview

As a Domiciliary Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of our care services. You will coordinate staff rotas, support service users and care workers, and help maintain the highest standards of care delivery and compliance.

Key Responsibilities

• Coordinate and manage care staff rotas effectively
• Allocate care visits while ensuring continuity of care
• Liaise with service users, families, and healthcare professionals
• Monitor changes in care needs and respond appropriately
• Support the recruitment and onboarding of care staff
• Ensure compliance with company policies and CQC standards
• Maintain accurate care records and documentation
• Assist with covering emergency staffing situations
• Deliver excellent customer service and support to the care team

Requirements

• Previous experience in domiciliary care coordination or a similar role
• Strong organisational and communication skills
• Knowledge of CQC regulations and care compliance
• Ability to work under pressure and manage multiple priorities
• Experience using care scheduling or rota systems
• Compassionate, professional, and reliable approach
• Full UK driving licence preferred

What We Offer

• Competitive salary of £28,000 per annum
• Supportive and friendly working environment
• Ongoing training and career development opportunities
• Pension scheme
• Holiday pay
• Opportunities for career progression