





Previously Kare plus, a domiciliary care agency from 2013 - 2020, MD Care was established in February 2020. The areas they cover are Wickford, Basildon and Castle Point, including Hadleigh and Benfleet.
The team supports clients to remain in the familiar surroundings of their own homes whilst maintaining their independence. They offer a range of services including personal care, assisting with the management of medication, shopping, housework, meals, companionship, going out/appointments...
Care Provided by MD Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £56
Please contact us for prices.
Contact MD Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- MD Care Ltd
- Private Owned
Person in charge
- Sarah Hammouta (Registered Manager)
MD Care Reviews (28)
MD Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years.
Over all time MD Care has 28 reviews.
All staff are polite and well dressed and very professional. I would not hesitate to recommend this company to anyone needing care.
MD Care are amazing, they are caring and compassionate. The manager is brilliant alongside all the co-workers we really couldn't ask for anything more. They have made something very difficult to manage as a family so much easier to manage and we will be forever grateful for them all. Thank you so much to you all!
These girls are amazing - whether office based or out on the field nothing is too much trouble for them. They look after our Mum with respect, dignity and true care. They are all reliable and honest in every way. My sister and I are so grateful for the peace of mind that their input gives us. Thank you so much to you all.
So far MD Care have provided a 5* service - and have gone above and beyond in terms of how they have cared for my grandma, in difficult circumstances. They have been responsive, transparent, and attentive, whilst the genuine care they have for those they are helping is self-evident. Couldn't be happier with them.
Since changing from another company Mum is so much more settled. Calls are on time, which is good for Mum, otherwise, she becomes very anxious. She really looks forward to the girls coming and they always treat her with the utmost respect. When either my brother or I are there when they call, they always take the time to chat to us and to see how we are doing as well. Unfortunately Mum is in respite at the moment, but once again they have gone above and beyond and kept in regular contact to see how things are going and offer their assistance and advice when dealing with the authorities. I know they are getting paid for the service they give, but they really do have the client's best interest at heart. All the staff have been fantastic and nothing has ever been too much trouble. I cannot recommend this company enough, they are truly outstanding in every way. Many thanks to you all.
My neighbour has this care company, the staff are lovely, polite and respectful. They go above and beyond to help. I would personally recommend this company to anyone, even the office staff are so helpful, and any problem they are coming out to assist.
The carers are friendly, polite and hard-working. Many thanks to you all.
MD Care is fantastic they looked after my nan till the end and all the carers are lovely. The office staff are knowledgeable and always happy to help even popping around and checking as a family if we need any extra support. Highly recommend MD Care to anyone.
My mum had double-handed care, always handled with compassion and dignity. Friendly regular carers who went above and beyond for my mum right till the end. The office staff was always happy to help with any calls I needed to make.
MD Care are an amazing care team. My dad is always treated with dignity, respect and kindness, all his carers are attentive and supportive, the service is professional, efficient and reliable, they all really care about my dad and he looks forward to them visiting. Thank you all for continuing to deliver an amazingly caring service our family is very grateful and feels very lucky to have you all supporting our situation.
I used MD Care briefly after gallbladder surgery and my experience was positive. The carers always came on time and took good care of me.
MD Care provides a fantastic service, and I am really grateful for the care that they give to my mum. Every carer treats my mum with respect and dignity and the attention they give her is amazing. She really loves every one of the carers and she cannot speak highly enough of them. My thanks to everyone at MD Care for all the support and care that they provide.
I live far away from my dad and I wanted to hire someone who would take care of him and it wouldn't be hassle. This has been a positive experience with MD Care. My dad is happy and taken care of.
This company goes above and beyond for it's clients, always putting their clients first. Always got time to do that little extra. They make you feel like a family member and treats you as family rather than just a number.
The carers went above and beyond, they were fantastic with my grandad right till the very end. Had regular carers and felt as if they became a part of our family. The office staff are very helpful, quick to sort if we needed extra equipment, hours etc. MD Care really cares. Would recommend them to anyone.
Thank you for your review, your grandad will be missed by all.
Working above and beyond their job. Always taking care of Mum with her best interest at heart. Would always be concerned for her welfare and call an ambulance immediately if needed. In close contact with the family. Always have time for a chat and a joke, brightening up the day both for the carers and for Mum.
My mother has been having helpers from this agency for the past few months. We have been so pleased with the friendliness and care shown to her during this time and look forward to continuing with their services.
Really nice company. The managers are amazing! All carers are so kind and caring. Really helpful. Lifesavers these people.
Thank you all so much for everything.
Even replaced my family!! Cos my family are not helpful.
I appreciate you all.
Thank you very much for your review.
They are kind and understanding for my needs.
Mostly they are very good, some more helpful than others.
The only complaint is when they are late and don't let me know, especially when we have morning appointments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for MD Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for MD Care.
Meet the Team (4)
I have lived in Wickford since I was born I moved to Malta for 12 years and had 2 beautiful girls I moved back to Wickford to be nearer my family I have worked in care homes and NHS but I much prefer working in domiciliary care, I come to MD Care in February 2020 where I was a carer and then become a senior, I have always liked the medication side of caring, I become a medication officer for MD Care in May 2021, I have completed my NVQ in health and social care level 2 and 3 and now I'm working towards my level 5 I also have qualifications for train the trainer for SOVA, Medication.
I previously worked with children with Emotional behaviour disorders in a residential home for two years, alongside this I worked with families being a family support worker in the community. Having two children myself, I found it very difficult working the long hours along with the mental strain of working with children.
I joined MD Care as a domiciliary carer in October of 2021, I realized how much I loved working with adults and I wanted to learn more and do more for the clients I worked with. I am now working towards my level 4 NVQ in Adult Social Care and have completed training the trainer in Manual handling, Medication awareness and SOVA and the care certificate.
I have lived in Wickford for over 50 years, and I have worked in care for over 20 years, in different settings, in a care home, with learning difficulty adults in their own home and domiciliary care, I have gained my NVQ level 3 and all in house qualifications I have been with MD Care for 4 years I really like working for them the office staff are really approachable the office door is always open for a coffee and chat, they always have biscuits on offer.
Other carers are friendly and work as a team always willing to help each other out. I always recommended people to come and work for MD Care the best well-run care company I have worked for.
I have lived in Wickford all my life, I have got 2 children, a little Jack Russell called Busta and a tortoise called Trevor. I have been working in a caring role since I was 18, from learning difficulty adults to being a private carer. I started with MD care 7 years ago when it was Kare Plus and worked my way up to different positions within the company, I really enjoy my job, no two days are the same. I have completed train the trainer in Manual handling.
Frequently Asked Questions about MD Care
How many Carers does MD Care employ?
MD Care employs 50 carers.
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