Care Co-ordinator

Red Apple Care Ltd is seeking an organised, compassionate and motivated Part-Time Care Coordinator / Care Support Worker to support the effective coordination and delivery of high-quality domiciliary and supported living services. This role combines office-based coordination duties with hands-on care support responsibilities to ensure our clients receive safe, person-centred care.

The successful candidate will play a key role in staff scheduling, communication, client support and care delivery while also participating in a fortnightly rotating on-call rota.

We are looking for someone who is reliable, proactive, flexible and highly confident using computer systems and digital technology.

Main Duties and Responsibilities Care Coordination Duties

• Coordinate and schedule care staff rotas to ensure effective coverage of care visits and support shifts.
• Monitor and manage daily staffing requirements and respond to changes in care needs.
• Liaise with care staff, clients, families and healthcare professionals.
• Support with staff allocation and shift adjustments where required.
• Assist with onboarding new clients and setting up care packages.
• Maintain accurate client records and update care management systems.
• Monitor compliance documentation and ensure records remain current.
• Support with incident reporting and follow-up actions.
• Assist with quality assurance and service improvement activities.
• Provide general administrative support as required.

Care Duties

• Deliver high-quality person-centred care and support to clients in their homes and supported living settings.
• Assist individuals with:
• Personal care
• Medication support (where trained and authorised)
• Meal preparation
• Mobility support
• Social and emotional support
• Daily living activities
• Promote dignity, independence, choice and wellbeing.
• Observe and report any concerns regarding clients' health or welfare.

On-Call Responsibilities

• Participate in an on-call rota which operates on a rotating basis every fortnight.
• Respond appropriately to emergency situations, staffing issues and client concerns outside normal working hours.
• Arrange cover for unplanned staff absence where necessary.
• Escalate concerns to management when required.
• Remain professional and responsive while on-call.