Registered Manager | Up to £45,000

Lead and shape the future of a growing, relationship-led homecare provider in York

This is a unique and exciting opportunity for a caring, passionate and motivated individual to join Bronte House, a growing homecare provider in York with exciting plans for the future.

We are seeking an experienced and innovative Registered Manager who shares our commitment to delivering exceptional, relationship-led care and who is ready to take on a key leadership role within our organisation on a full-time basis.

This is more than a traditional Registered Manager role. We're looking for someone who can lead with warmth and confidence, inspire and support a fantastic team, drive quality and innovation, and help shape the next chapter of Bronte House.

If you are passionate about delivering outstanding care, thrive in a people-focused environment, have strong digital skills, and want the opportunity to genuinely influence and shape a growing organisation, we would love to hear from you.

About Us

Bronte House is a passionate, progressive and values-led homecare provider with an uncompromising commitment to delivering exceptional care for older people, with specialist expertise in dementia care.

As a growing organisation with exciting plans for the future, we are committed to continually evolving, innovating and finding the very best ways to enhance the lives of the people we support and our team.

We take a positive, holistic and community-focused approach underpinned by an unwavering focus on people, kindness and empathy. We believe exceptional care goes beyond tasks - it is about building meaningful relationships, creating moments that matter and enhancing quality of life.

Culture is hugely important to us. We want our team to feel valued, inspired and supported because we know exceptional care starts with exceptional people.

Our mission is simple: to deliver the highest quality care whilst enabling people to continue living purposeful and fulfilled lives in their own homes and communities.

We strive to deliver care that clients and families genuinely feel is exceptional and to achieve an Outstanding CQC rating that reflects this.

The opportunity

This is an opportunity to join Bronte House at an exciting stage in our journey and genuinely help shape the future of a growing organisation.

As Registered Manager, you will have the opportunity to:

• Lead and shape a growing homecare service
• Influence systems, processes and future development
• Build and develop a positive, values-led culture
• Help create an environment where both clients and colleagues thrive
• Work closely with leadership and contribute to strategic decisions
• Make a genuine and lasting difference to people’s lives

Supporting a growing team of care professionals and clients across York and surrounding areas, this role offers autonomy, responsibility and the opportunity to help shape the future of Bronte House.

Support Structure

You will work closely with a supportive Founder/Director and wider team who are passionate about delivering exceptional care and creating an environment where people can flourish.

We believe leadership should feel collaborative and supportive, and we are committed to ensuring our leaders have the resources and support they need to succeed.

Key Responsibilities

Leadership & Team Development

• Lead, inspire and support the team to deliver exceptional care
• Create and maintain a positive, values-led culture
• Recruit, develop and retain outstanding team members
• Conduct supervisions, appraisals and team meetings
• Champion staff wellbeing and development
• Support colleagues to flourish and reach their potential

Quality & Compliance

• Maintain CQC registration and regulatory compliance
• Lead audits, quality assurance and governance systems
• Take ownership of care quality, documentation and compliance processes, proactively identifying gaps, driving actions and ensuring care plans, assessments and records remain accurate, complete and inspection-ready
• Maintain oversight of documentation systems and ensure high standards of accuracy, organisation and attention to detail across the service
• Ensure care plans and risk assessments remain person-centred and up to date
• Oversee safeguarding, incidents and complaints management
• Drive continuous quality improvement across the service

Operations

• Oversee day-to-day service delivery and performance
• Support care coordination and continuity of care
• Build positive relationships with clients, families and professionals
• Ensure systems and processes operate efficiently and effectively
• Participate in a shared out-of-hours on-call rota

Growth & Innovation

• Support ongoing growth and development of the service
• Bring fresh ideas and seek opportunities for continuous improvement
• Contribute towards Bronte House’s long-term vision and goals

Success in this role includes:

• Maintaining and strengthening CQC compliance
• Supporting excellent client and family experiences
• Retaining a positive, engaged and stable team culture
• Driving continuity and quality of care
• Supporting sustainable growth of the service
• Embedding a culture where people genuinely love being part of Bronte House

About You
Essential

• Previous Registered Manager experience (within domiciliary care is preferred)
• Strong knowledge of CQC regulations and quality standards
• Proven track record of maintaining Good or Outstanding ratings
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to complete)
• Experience leading and developing teams
• Confident using digital systems and technology with the ability to quickly learn and embrace new platforms and ways of working
• Strong digital literacy and experience using electronic care planning, rostering and compliance systems
• Able to work proactively, identify priorities and take ownership without requiring close supervision
• Demonstrates initiative and a solutions-focused approach, taking ownership, bringing ideas and actions to drive improvement rather than waiting for direction
• Excellent communication and relationship-building skills
• Strong organisational skills and attention to detail
• Ability to manage challenges calmly and professionally
• Willingness to participate in an on-call rota
• Full UK driving licence and access to own vehicle

Desirable

• Experience supporting older people and individuals living with dementia
• Experience within relationship-led or specialist dementia services
• Experience supporting service growth and development
• Knowledge of digital care systems

Our Values

We are looking for someone who believes:

• Relationships matter
• Small details make a big difference
• Kindness and professionalism go hand in hand
• People should feel genuinely seen, heard and valued
• Care should enhance lives, not simply complete tasks

Benefits – How We Care For You Whilst You Care For Others

Feel good financially

• Competitive salary and bonus potential
• Paid training and ongoing development
• Free DBS
• Pension, holiday pay and sick pay
• Blue Light Card

Feel good being part of a company that cares

• Positive and supportive culture
• Round-the-clock leadership support
• Innovative systems and technology
• Strong teamwork and collaboration
• Minimum one-hour visits and relationship-based care
• No uniforms to promote relationship-building

Feel good when recognised

• Employee referral programme
• Bronte Recognise awards programme
• Long-service recognition

Feel good when you grow

• Tailored career development support
• Internal training academy
• Exciting progression opportunities
• Paid volunteering hours

Feel good when wellbeing matters

• Bronte Cares Wellbeing Programme
• Half-day off on your birthday
• Team socials and events