Care Coordinator (Care Management System | Domiciliary Care)

Care Coordinator (Care Management System | Domiciliary Care)

Location: Woking, Surrey
Salary: £28,000 – £32,000 per annum (depending on experience)
Job Type: Full Time, Permanent

Join Allbest Solutions Ltd

Allbest Solutions Ltd is a CQC-regulated domiciliary care provider delivering high-quality, person-centred care across Surrey. Due to continued growth, an exciting opportunity has arisen for an experienced Care Coordinator to join the office team in Woking.

This is a rewarding opportunity for an organised, proactive and compassionate individual who is passionate about delivering outstanding care. The successful candidate will play a key role in coordinating care services, supporting care staff and ensuring service users receive safe, responsive and person-centred care.

Key Responsibilities

• Coordinate daily care services to ensure safe, effective and high-quality care delivery.
• Produce, maintain and monitor staff rotas using the Care Management System (Care MIS), ensuring all visits are scheduled efficiently and service user needs are met.
• Manage electronic Medication Administration Records (eMAR) and support medication compliance.
• Create, review and update care plans, risk assessments and service user records.
• Monitor visit completion, respond to alerts and manage changes to care schedules.
• Supervise and support Care Assistants through spot checks, supervisions and performance reviews.
• Work closely with the Recruitment Team to maintain safe staffing levels and support new employee onboarding.
• Respond promptly to changes in care needs, emergencies and service issues, arranging cover where required.
• Participate in the out-of-hours on-call rota.
• Maintain accurate digital records and support compliance with CQC regulations, safeguarding requirements and company policies.
• Build positive working relationships with service users, families, healthcare professionals and colleagues.
• Contribute to continuous quality improvement and service development.

About You

The successful candidate will have:

• Previous experience as a Care Coordinator within domiciliary or community care.
• Practical experience using a Care Management System (Care MIS) for rostering, scheduling, care planning and electronic records.
• Experience using electronic Medication Administration Records (eMAR).
• Good knowledge of CQC Fundamental Standards and domiciliary care regulations.
• Excellent organisational, communication and problem-solving skills.
• The ability to manage competing priorities within a busy office environment.
• Good IT skills, including Microsoft 365 (Outlook, Word and Excel).
• A flexible approach, including participation in the on-call rota.
• A full UK driving licence and access to a vehicle.
• NVQ Level 3 in Health & Social Care (or willingness to work towards it).

What Allbest Solutions Ltd Offers

• Competitive salary of £28,000–£32,000 per annum.
• Company pension scheme.
• Free on-site parking.
• Comprehensive induction and ongoing training.
• Continuous professional development and career progression opportunities.
• Supportive and collaborative management team.
• Annual leave plus Bank Holidays.
• The opportunity to make a meaningful difference in the lives of vulnerable adults every day.

Why Join Allbest Solutions Ltd?

At Allbest Solutions Ltd, people are at the heart of everything. Every member of the team contributes to delivering safe, compassionate and person-centred care that enables individuals to remain independent in their own homes. The organisation is committed to supporting employees through training, development and a positive working environment where professionalism, teamwork and continuous improvement are valued.

Apply Today

If you are an experienced Care Coordinator looking to join a growing organisation committed to delivering outstanding home care, this could be the next step in your career.

Please submit your CV together with a covering letter explaining why you are interested in joining Allbest Solutions Ltd.

Allbest Solutions Ltd is committed to safeguarding and promoting the welfare of vulnerable adults. Employment is subject to satisfactory references, right-to-work checks and an Enhanced DBS check. Allbest Solutions Ltd is an equal opportunities employer and welcomes applications from all sections of the community.